At a Glance
- Tasks: Welcome guests, take orders, and ensure a memorable experience.
- Company: Join a vibrant, award-winning hospitality team that celebrates individuality.
- Benefits: Competitive pay, career growth, team socials, and discounts at all venues.
- Other info: Enjoy team trips, incentives, and an awesome referral scheme.
- Why this job: Bring your energy and personality to a fun, supportive environment.
- Qualifications: Passion for guest service and ability to thrive in a fast-paced setting.
The predicted salary is between 11 - 13 £ per hour.
We’re on the hunt for an Experienced Front of House Team Member to join our lively crew. Can you own the floor, wow our guests, and deliver service that sparkles? If hospitality is your jam, you communicate with flair, and you thrive in a fast-paced environment, we want to hear from you!
You Are:
- Passionate about delivering outstanding, guest-first service
- A quick learner who takes initiative and brings big personality (we’re proud to be part of the community, authentic, and celebrate individuality)
- Thriving in a high-energy venue with a fun-loving, supportive team
- Keen to grow and develop within a fantastic, award-winning company
- Ready to level up and build your career in a rapidly expanding, versatile business
What You’ll Do:
- Welcome guests with warmth, take orders with a smile, and ensure a smooth, memorable guest journey
- Anticipate needs, deliver polished service, and leave guests feeling special
- Stay cool and positive in a busy, high-energy environment
- Collaborate with the team to reflect our brand in every interaction
- Embrace learning and take on new responsibilities as you progress
What's in it for me:
- Competitive rate per hour + tronc
- Training and development
- Career progression and promotion opportunities with regular new openings around the corner
- Team trips, regular incentives and socials – a fun, family atmosphere
- Employee Assistance Programme (EAP) to support you across those tough times
- Good people know good people - an awesome referral scheme where you can earn up to £1000 per successful referral
- Birthdays are for celebrating, so have the day off on us
- Cycle to work scheme
- Get out and about, you automatically get 30% discount across all our pubs, bars and restaurants
- End-of-Year Annual Staff Party & Prize draws!
If you’re ready to bring energy, warmth, and a can-do attitude to our floor, apply now. Tell us what you’d bring to our team and why you’re excited about growing with a fast-moving, award-winning company.
Team Member in London employer: The Elephant & Castle
Join our vibrant team as a Front of House Team Member, where your passion for hospitality and guest-first service will shine in a supportive, fun-loving environment. With competitive pay, extensive training and development opportunities, and a strong emphasis on career progression, you'll thrive in our award-winning company that celebrates individuality and community spirit. Enjoy perks like team trips, discounts across our venues, and a fantastic work culture that prioritises your well-being and growth.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member in London
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they interact with guests and what values they promote. This will help you connect with them during your chat!
✨Tip Number 2
Practice your communication skills! Since hospitality is all about connecting with people, try role-playing with a friend or family member. Show off your personality and make sure you can convey warmth and enthusiasm.
✨Tip Number 3
Be ready to share your experiences in fast-paced environments. Think of specific examples where you’ve wowed guests or handled busy situations like a pro. This will show you’re the perfect fit for their lively crew!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get noticed and shows you’re serious about joining the team. Plus, we love seeing applicants who take that extra step!
We think you need these skills to ace Team Member in London
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We love a bit of flair, so don’t be afraid to show us who you are and why you’re passionate about hospitality.
Tailor Your Application:Make sure to tailor your application to the role. Highlight your experience in delivering guest-first service and any relevant skills that make you a perfect fit for our lively team.
Keep It Concise:While we want to know all about you, keep your application concise and to the point. Focus on the key experiences and qualities that align with what we’re looking for in a Team Member.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our fun-loving crew.
How to prepare for a job interview at The Elephant & Castle
✨Show Your Passion for Hospitality
Make sure to express your love for the hospitality industry during the interview. Share specific examples of how you've gone above and beyond to create memorable experiences for guests. This will show that you truly care about delivering outstanding service.
✨Demonstrate Your Quick Learning Skills
Prepare to discuss times when you've had to learn something new quickly, especially in a fast-paced environment. Highlight your ability to adapt and take initiative, as this is crucial for thriving in a lively venue.
✨Emphasise Team Collaboration
Since teamwork is key in this role, be ready to talk about your experiences working with others. Share how you've contributed to a positive team atmosphere and how you reflect the brand's values in every interaction.
✨Bring Your Big Personality
Let your personality shine through during the interview! Be authentic and show your enthusiasm for the role. Remember, they’re looking for someone who can wow guests and bring energy to the team, so don’t hold back!
