At a Glance
- Tasks: Create a vibrant atmosphere while serving food and drinks to our guests.
- Company: Join Marston’s, voted Best Pub Employer at The Publican 2024 Awards.
- Benefits: Enjoy 30% off meals, flexible hours, and a reliable contract.
- Other info: Access to career development and well-being support.
- Why this job: Be part of a fun team and make memorable moments for guests.
- Qualifications: No experience needed, just bring your passion for great service!
Overview
We’re on the lookout for new Bar and Waiting teammates to join our team!
New to hospitality? You won’t be for long! Make a name for yourself in one of our pubs. Our Bar and Waiting teams are at the heart of it all, right where the magic happens. It’s not just a shift on the bar. It’s mastering the best pint. It’s not just delivering delicious, quality food. It’s about creating those happy, memorable moments that leaves our guests coming back for more.
Whether you’re an expert now or you’re just starting out, we’re here to help you become your absolute best.
Responsibilities
As part of our Bar and Waiting team you’ll: You’ll be the face of our pubs creating and maintaining a vibrant and welcoming atmosphere.
- Be responsible for taking orders, serving and upselling our fantastic food and drinks
- Be passionate about providing brilliant customer service
- Care about the wider team, turning your hand to support wherever needed
- Gain people, marketing and operational skills whilst getting paid for it!
- Be encouraged to grow and develop whilst achieving a long-term career (if that’s what you’re after)
What comes next is up to you
Whether you’d like to progress your skills and become an expert in the role you join us in, develop and seek that next level up, or explore wider opportunities across our pub, hotels and pub support centre we have a range of career pathways to suit all.
What you get from us
You’ll be joining a pub company that’s been voted – Best Pub Employer (501+ Employees) at The Publican 2024 Awards. We put our people first, which is why we offer real benefits including:
- 30% off at all our pubs, restaurants, and hotels
- A reliable hours contract, to give you the security you deserve
- Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
- Flexible and part time hours offered to work around your family or higher education
- Exciting range of high street, online discounts and cashback offers
- Fantastic range of apprenticeship programmes to support your career
- A friendly and lively atmosphere, working alongside passionate and diverse teammates
- Access to Licensed Trade Charity for financial, mental, and emotional well-being support
Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you.
Marston’s. Where people make pubs.
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Bar and Waiting Staff employer: The Elephant at the Market (91347)
Contact Detail:
The Elephant at the Market (91347) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar and Waiting Staff
✨Tip Number 1
Get to know the pub scene! Visit local pubs, chat with staff, and soak up the atmosphere. This will not only give you a feel for the environment but also help you understand what makes a great bar and waiting experience.
✨Tip Number 2
Practice your people skills! Whether it’s striking up a conversation with friends or volunteering at events, the more you engage with others, the more confident you'll be when serving customers. Remember, it’s all about creating those memorable moments!
✨Tip Number 3
Don’t hesitate to apply through our website! It’s the best way to get noticed. Plus, we love seeing genuine enthusiasm for joining our team, so make sure to showcase your personality in your application.
✨Tip Number 4
Be ready for a trial shift! This is your chance to shine. Show off your skills, be friendly, and don’t forget to ask questions. It’s all about demonstrating that you’re eager to learn and grow with us!
We think you need these skills to ace Bar and Waiting Staff
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can bring that vibe to our pubs.
Tailor Your Application: Make sure to tailor your application to the Bar and Waiting Staff role. Highlight any relevant experience or skills you have, even if it’s from outside hospitality. We love seeing how your background can add to our team!
Be Enthusiastic: Express your passion for customer service and working in a lively environment. We’re all about creating memorable moments for our guests, so let us know why you’re excited about being part of that!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our fantastic company culture there.
How to prepare for a job interview at The Elephant at the Market (91347)
✨Know the Company
Before your interview, take some time to research the pub company. Understand their values, what makes them unique, and their approach to customer service. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Show Your Personality
Since personality is key in hospitality, be yourself during the interview! Share your experiences and how they’ve shaped your approach to customer service. Whether it’s a funny story or a memorable moment, let your passion for creating happy moments shine through.
✨Prepare for Role-Specific Questions
Expect questions related to bar and waiting duties, like how you would handle a difficult customer or upsell a drink. Think of examples from past experiences or even hypothetical scenarios that demonstrate your problem-solving skills and ability to provide excellent service.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, team dynamics, or what a typical shift looks like. This shows you’re engaged and eager to learn more about the role and the company culture.