Performance specialist

Performance specialist

Hayes Full-Time 28800 - 48000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Join our EV Specialist team to help customers choose the best electric vehicle options.
  • Company: Be part of Net Zero Choices, driving the transition to electric vehicles for a sustainable future.
  • Benefits: Enjoy structured onboarding, ongoing training, and mentorship, plus flexible work arrangements.
  • Why this job: Make a real impact in the EV industry while developing your skills in a dynamic team.
  • Qualifications: No specific experience required; passion for sustainability and customer service is key.
  • Other info: Work in Hayes, London, with just two days in the office each week.

The predicted salary is between 28800 - 48000 £ per year.

As part of a dynamic and high-performance team, you will receive a structured onboarding and ongoing training, career development and mentorship. The Electric Car Scheme, part of Net Zero Choices, is committed to accelerating the transition to electric vehicles by removing barriers such as price, complexity, and lack of information. By making EV leasing more accessible, the company is driving meaningful progress toward a net-zero future.

Exposure to the automotive, charging or renewable energy industries would be of preference but not a must. You will help customers choose the right option for them and support them through the process. With our training, you will become a true product expert, giving you the confidence to deliver a first-class service.

Location: Hayes, London (2 days in office per week)

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Contact Detail:

The Electric Car Scheme Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Performance specialist

✨Tip Number 1

Familiarise yourself with the electric vehicle (EV) market and current trends. Understanding the latest developments in EV technology and customer preferences will help you engage more effectively during interviews and demonstrate your passion for the industry.

✨Tip Number 2

Network with professionals in the automotive and renewable energy sectors. Attend industry events or join online forums to connect with people who can provide insights and potentially refer you to opportunities within our team.

✨Tip Number 3

Prepare to discuss how you can contribute to a high-performance team. Think of examples from your past experiences where you've achieved results, worked collaboratively, or overcome challenges, as these will resonate well with our team culture.

✨Tip Number 4

Show enthusiasm for customer service and support. Be ready to share your thoughts on how to enhance customer experiences, as this role is centred around helping customers make informed decisions about their EV options.

We think you need these skills to ace Performance specialist

Customer Service Skills
Communication Skills
Sales Skills
Product Knowledge
Problem-Solving Skills
Attention to Detail
Time Management
Team Collaboration
Adaptability
Knowledge of Electric Vehicles
Understanding of Renewable Energy
Analytical Skills
Negotiation Skills
Empathy

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Performance Specialist position. Tailor your application to highlight how your experience aligns with these requirements.

Showcase Relevant Experience: If you have exposure to the automotive, charging, or renewable energy industries, make sure to emphasise this in your CV and cover letter. Use specific examples to demonstrate your knowledge and skills related to these sectors.

Highlight Customer Service Skills: Since the role involves helping customers choose the right options, showcase your customer service experience. Provide examples of how you've successfully supported customers in the past, focusing on results and satisfaction.

Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your enthusiasm for the role and the company's mission towards a net-zero future. Explain why you're a great fit for the team and how you can contribute to their goals.

How to prepare for a job interview at The Electric Car Scheme

✨Show Your Passion for EVs

Make sure to express your enthusiasm for electric vehicles and the transition to a net-zero future. Research the latest trends in the automotive and renewable energy sectors, and be ready to discuss how they align with the company's mission.

✨Demonstrate Customer-Centric Thinking

Since the role focuses on helping customers choose the right options, prepare examples of how you've successfully supported customers in the past. Highlight your ability to listen, understand their needs, and provide tailored solutions.

✨Emphasise Teamwork and Collaboration

The company values a dynamic team environment, so be prepared to discuss your experiences working in teams. Share specific instances where you contributed to team success and how you can bring that collaborative spirit to their EV Specialist team.

✨Prepare Questions About Training and Development

Since ongoing training and mentorship are key aspects of the role, come equipped with thoughtful questions about the onboarding process and career development opportunities. This shows your commitment to growth and aligns with the company's focus on high performance.

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