At a Glance
- Tasks: Create and manage engaging Welsh-language content across social media platforms.
- Company: The Electoral Commission, ensuring trust and integrity in democracy.
- Benefits: Flexible working, generous leave, study support, and continuous learning opportunities.
- Other info: Join a collaborative team focused on innovative digital engagement.
- Why this job: Make a real impact on democratic participation while developing your digital skills.
- Qualifications: Fluency in Welsh and experience in managing social media channels.
The predicted salary is between 40000 - 50000 € per year.
The Electoral Commission is the UK’s independent body overseeing elections and regulating political finance. Everything we do is about ensuring trust, participation, and integrity in the democratic process. As we enter a bold new chapter under our five-year Corporate Plan, we are increasing our workforce and transforming how we plan and deliver core services. This post plays a central role in that journey.
About the role
This is a key role within our Digital Communications team, with a particular focus on strengthening and growing our Welsh-language and Wales-focused social media presence. You will own the creation, scheduling, and evaluation of high-quality digital content and act as a community manager across our social channels. Working closely with colleagues in Wales and across the wider Communications and External Affairs directorate, you will ensure our Welsh-language content is engaging, accessible, compliant with Welsh Language Standards, and tailored, not simply translated, for Welsh audiences.
On a day-to-day basis, you will:
- Create engaging Welsh-language and bilingual content across platforms such as TikTok, Instagram, LinkedIn and X, including video, audio and graphics.
- Manage and grow Welsh-language and Wales-focused social media channels, building reach, trust and understanding of voting and democracy.
- Use insight, data and social listening tools to evaluate performance and continuously improve content and channel effectiveness.
- Act as a subject matter expert on Welsh-language digital engagement within the Commission, contributing to wider campaigns and projects.
- Monitor channels to identify opportunities, emerging issues and potential risks, escalating where appropriate.
- Respond to public queries and complaints via social media in line with Commission policies.
This role offers the opportunity to have real impact on how people in Wales access trusted information about elections and democratic participation, while developing your strategic digital skills in a fast-paced public sector environment.
About the team
You will be part of the Digital Communications team within the Communications and External Affairs directorate. The team leads on social media strategy, digital communications, and innovative online engagement to support voters and stakeholders across the UK. The team is collaborative, supportive and creative, with colleagues based across multiple UK locations. We value inclusion, experimentation and continuous learning, and work closely with our policy and voter education teams and external partners to deliver high-impact digital communications.
Who we’re looking for
This role would suit an experienced digital or social media professional who is confident operating as a subject matter expert and is motivated by public impact. You are likely to be someone who:
- Has strong experience managing and growing corporate or organisational social media channels.
- Is fluent in Welsh (written and spoken), with a strong understanding of Welsh Language Standards.
- Enjoys combining creativity with data, using insight to shape content and strategy.
- Is confident working with a wide range of stakeholders and contributing to larger campaigns.
- Is curious about emerging digital trends and how they can be applied responsibly in a public sector context.
Experience in central or local government, agencies, start-ups or purpose-led organisations would be particularly relevant.
Why work for us?
Working at the Commission means contributing to something that genuinely matters, supporting trust, participation and integrity in democracy across Wales and the UK. You will gain exposure to high-profile national campaigns and strategic digital projects, giving you the opportunity to develop your digital, analytical and leadership skills in a purpose-driven organisation. We offer a strong total reward package including:
- Flexible working and hybrid model (40% office minimum).
- 28 rising to 30 days annual leave + bank holidays.
- Study support for professional qualifications.
- Ongoing learning and development opportunities.
Senior Digital Communications Officer (Welsh Language) in Cardiff employer: The Electoral Commission
The Electoral Commission is an exceptional employer, dedicated to fostering a collaborative and inclusive work culture that prioritises public impact and democratic integrity. As a Senior Digital Communications Officer, you will not only enhance your strategic digital skills but also contribute to meaningful national campaigns, all while enjoying a flexible working environment and generous leave entitlements. With a commitment to ongoing learning and professional development, this role offers a unique opportunity to make a real difference in how Welsh audiences engage with democracy.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Digital Communications Officer (Welsh Language) in Cardiff
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at the Electoral Commission. A friendly chat can give you insider info and maybe even a referral.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your best Welsh-language digital content. This will not only highlight your creativity but also demonstrate your understanding of the audience.
✨Tip Number 3
Stay updated on trends! Follow relevant social media channels and engage with current discussions around democracy and elections in Wales. This will help you speak the same language as the team during interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our mission.
We think you need these skills to ace Senior Digital Communications Officer (Welsh Language) in Cardiff
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Digital Communications Officer role. Highlight your Welsh language skills and experience in managing social media channels, as this will show us you’re the right fit for our team.
Showcase Your Creativity:We love creativity! Include examples of engaging content you've created in Welsh or bilingual formats. This could be anything from social media posts to videos. Let us see how you can bring your unique flair to our digital presence.
Data-Driven Insights:Don’t forget to mention how you’ve used data to improve content performance in previous roles. We’re looking for someone who can combine creativity with analytics, so share any tools or methods you’ve used to evaluate social media effectiveness.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role. We can’t wait to hear from you!
How to prepare for a job interview at The Electoral Commission
✨Know Your Welsh Language Standards
Make sure you brush up on the Welsh Language Standards before your interview. Being fluent in Welsh is a must, but understanding how to create compliant content is just as important. Show them you can craft engaging material that resonates with Welsh audiences while adhering to these standards.
✨Showcase Your Social Media Savvy
Prepare examples of your previous work managing social media channels. Highlight specific campaigns where you grew engagement or reached new audiences. Be ready to discuss how you used data and insights to shape your strategies—this will demonstrate your ability to combine creativity with analytical thinking.
✨Be Ready to Discuss Digital Trends
Stay updated on the latest digital trends, especially those relevant to public sector communications. During the interview, share your thoughts on how these trends can be responsibly applied to enhance voter engagement and trust. This shows your curiosity and forward-thinking approach.
✨Engage with Their Mission
Familiarise yourself with The Electoral Commission's mission and values. Be prepared to discuss how your skills and experiences align with their goals of promoting trust and participation in democracy. Showing genuine interest in their work will set you apart as a candidate who truly cares about making an impact.
