At a Glance
- Tasks: Support and develop IT systems in cloud and on-premises environments.
- Company: Join the Electoral Commission, ensuring trust and integrity in democracy.
- Benefits: Flexible working, 28+ days holiday, study support, and a strong pension scheme.
- Other info: Collaborative team with a focus on learning and career growth.
- Why this job: Make a real impact while developing skills in infrastructure and cyber security.
- Qualifications: Experience with Microsoft Azure and networking fundamentals required.
The predicted salary is between 30000 - 40000 £ per year.
Basis: Permanent, Full time 36 hours per week. A £312 tax‑free working from home allowance is also payable annually.
Location: Cardiff, Belfast or Edinburgh (Hybrid – min. 2 days in office) or Remote (UK).
Benefits: Outstanding benefits including Civil Service Pension Scheme, flexible working, 28+ days holiday, and more.
About the Electoral Commission: The Electoral Commission is the UK’s independent body overseeing elections and regulating political finance. Everything we do is about ensuring trust, participation, and integrity in the democratic process. As we enter a bold new chapter under our five-year Corporate Plan, we are increasing our workforce and transforming how we plan and deliver core services. This post plays a central role in that journey.
About the role: We’re looking for an Infrastructure Engineer to help support and develop our core IT systems across cloud and on‑premises environments. This is a hands‑on technical role with a strong focus on Microsoft Azure, networking, and infrastructure operations. You’ll play a key role in ensuring our infrastructure is secure, scalable, and reliable, supporting colleagues across the organisation to work efficiently and safely. Alongside core infrastructure responsibilities, this role offers a structured pathway into cyber security, providing valuable exposure to security tools, practices, and frameworks.
Key responsibilities:
- Supporting and maintaining Azure infrastructure (VMs, networking, storage, backups)
- Managing and troubleshooting enterprise networking (DNS, DHCP, VLANs, Meraki)
- Providing 3rd line support for infrastructure and escalated service desk issues
- Ensuring systems are patched, monitored, and operating securely
- Supporting disaster recovery (DR) testing and backup validation
- Assisting with server builds, deployments, and system upgrades
- Creating and maintaining technical documentation and user guidance
- Providing on‑site infrastructure support across our offices in London, Cardiff, Belfast and Edinburgh, including occasional travel as required
About the team: You’ll join a collaborative IT function within the Regulation and Digital Transformation directorate, working closely with Senior Infrastructure and Cyber Security leads. The team is responsible for delivering secure, reliable, and modern IT services across the Commission, supporting colleagues in multiple locations. We work in a highly collaborative way, sharing knowledge and continuously improving our systems and processes. There is a strong focus on learning and development, particularly in cyber security, with opportunities to gain exposure to new technologies, formal training, and industry‑recognised certifications.
Who we’re looking for: This role would suit someone with a solid foundation in infrastructure or IT support who is looking to develop their technical skills and progress their career, particularly into cloud and cyber security. You’ll be someone who enjoys problem‑solving, takes ownership of issues, and is eager to learn in a fast‑evolving environment.
Required experience:
- Experience supporting Microsoft Azure environments (VMs, networking, storage)
- Understanding of networking fundamentals (DNS, DHCP, VLANs)
- Experience with Windows Server environments
- Experience handling infrastructure support or 2nd/3rd line issues
- Strong communication skills, with the ability to explain technical issues clearly
Beneficial experience:
- Experience with Cisco Meraki or similar technologies
- Aware of cyber security principles
- Basic knowledge of SQL or scripting (PowerShell, Python, Bash)
- Interest in working towards certifications (e.g. Security+, Azure Security)
Benefits: We offer a strong total reward package, including:
- Flexible working and hybrid model (40% office minimum)
- 28 rising to 30 days annual leave + bank holidays
- Study support for professional qualifications
- Ongoing learning and development opportunities
- Ride2Work, eye care vouchers and more
Equal opportunities: The Electoral Commission is proud to be a Level 2 Disability Confident Employer. As part of this commitment, we aim to prioritise interviews for disabled applicants who meet the essential criteria listed in the job description. We also welcome requests for reasonable adjustments at any stage of the recruitment process or within the workplace.
Infrastructure Engineer in Cardiff employer: The Electoral Commission
The Electoral Commission is an exceptional employer, offering a supportive and collaborative work environment that prioritises employee growth and development. With outstanding benefits such as a Civil Service Pension Scheme, flexible working arrangements, and a strong focus on learning opportunities in cyber security, employees can thrive while contributing to the integrity of the democratic process. Located in vibrant cities like Cardiff, Belfast, and Edinburgh, the Commission fosters a culture of trust and participation, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Infrastructure Engineer in Cardiff
✨Tip Number 1
Network like a pro! Reach out to current employees at the Electoral Commission on LinkedIn or other platforms. A friendly chat can give us insights into the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your Azure and networking knowledge. We should be ready to discuss our hands-on experience and how we can tackle real-world problems they face in their infrastructure.
✨Tip Number 3
Show off our problem-solving skills! During interviews, share specific examples of challenges we've faced in IT support and how we resolved them. This will highlight our ability to take ownership and think critically.
✨Tip Number 4
Don’t forget to express our eagerness to learn! The role offers a pathway into cyber security, so let’s mention any relevant courses or certifications we’re interested in pursuing. It shows we're committed to growing with the team!
We think you need these skills to ace Infrastructure Engineer in Cardiff
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Infrastructure Engineer role. Highlight your experience with Microsoft Azure, networking, and any relevant technical projects you've worked on. We want to see how you can contribute to our mission!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background aligns with our goals at the Electoral Commission. Don’t forget to mention your eagerness to learn and grow in cyber security.
Showcase Your Problem-Solving Skills:In your application, share examples of how you've tackled technical challenges in the past. We love candidates who take ownership of issues and can demonstrate their problem-solving abilities, especially in fast-paced environments like ours.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to keep track of your application and ensure it gets the attention it deserves. Plus, we’re excited to see what you bring to the table!
How to prepare for a job interview at The Electoral Commission
✨Know Your Azure Inside Out
Make sure you brush up on your knowledge of Microsoft Azure, especially VMs, networking, and storage. Be ready to discuss your hands-on experience and any challenges you've faced while managing Azure environments.
✨Networking Fundamentals are Key
Since the role involves enterprise networking, ensure you understand DNS, DHCP, and VLANs thoroughly. Prepare to explain how you've applied this knowledge in previous roles or projects.
✨Showcase Your Problem-Solving Skills
Be prepared to share specific examples of how you've tackled 2nd or 3rd line support issues. Highlight your approach to troubleshooting and how you take ownership of problems until they're resolved.
✨Express Your Eagerness to Learn
The Electoral Commission values continuous learning, especially in cyber security. Talk about any certifications you're pursuing or technologies you're excited to learn more about, like SQL or scripting languages.
