Planning/ Operations Co-ordinator

What will I do?

As Operations Co-ordinator you will be an integral part of the Operations team in their delivery of client contracts. You will report to our Operations Manager and need to provide the very highest level of Customer Service whilst ensuring contracts are organised efficiently and to protect the Health, Safety and Welfare of our staff and the public.

Responsibilities:

Efficiently plan and schedule engineers work around the UK using our software system to maximise profit.

Negotiate appointments with clients via telephone, email or text in a professional manner, ensuring that they have all of the information required to allow work on site to progress smoothly.

Liaise with engineers, both face to face and over the telephone, in a confident and professional manner, to ensure that they have all information required to complete works first time.

Accurately invoice for completed work using our software system and issue compliance reports in line with specific client requirements.

Skills:

Be a team player

Excellent attention to detail

Excellent customer service

Good IT skills

Be able to work under pressure & to deadlines

Good telephone manner

Job Types: Full-time, Permanent

Pay: £26,726.00 per year

Work Location: In person