Waiter/ Waitress

Waiter/ Waitress

Manchester Full-Time 20000 - 28000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Serve guests in a fast-paced, high-end restaurant environment.
  • Company: Join Edwardian Hotels, a top-rated collection known for exceptional hospitality.
  • Benefits: Enjoy competitive pay, 28 days holiday, free meals, and discounts at popular stores.
  • Why this job: Be part of a fun team that values integrity, ambition, and quality service.
  • Qualifications: Previous waiting experience in a high-end setting and excellent customer service skills required.
  • Other info: Opportunities for promotion and access to training programs available.

The predicted salary is between 20000 - 28000 £ per year.

Join the UK’s most dynamic collection of hotels and restaurants

At Edwardian Hotels London, it is the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring innovative ideas to how we can provide the best possible experience. Professionals who understand and believe in our values : having Integrity, being Ambitious, and always Quality-Driven. Talented individuals who want to work alongside likeminded passionate people in a rewarding, fulfilling, and fun environment. We know that your unique talents and ambitions not only have the ability to exceed our guests’ exacting standards, but also propel your own career potential in a company that recognises and rewards.

At Edwardian Hotels London we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture.

We are currently recruiting for Waiter / Waitress to join Peter Street Kitchen team at The Edwardian ManchesterHotel . Please note that this role is a full time position of 40 hours per week.

Overview

  • An amazing opportunity to join Peter Street Kitchen Team as a Waiter / Waitress.
  • As Waiter / Waitress you will be working a fast-paced operation where service and standards are the forefront of the Kitchen restaurants and our brand standards.
  • As Waiter / Waitress be competent with-It applications such as Open table, Adecco and Micros is able to achieve a 100% pass mark in Micro\’s competency tests,

About You

  • Previous front of house waiting experience of working in a high-end food led operation is essential.
  • Demonstrates excellent, attention to detail and customer service skills.
  • Impeccable command of the English language both written and spoken.
  • Passion for food and beverage and keeping up to date with latest food trends.

Our Benefits Package

  • Competitive salary
  • 28 days Holiday per annum including Bank Holidays increasing with long service
  • Complimentary hot meals, salad bar and unlimited beveragesprovideddaily
  • Recommend a Friend Scheme of up to £500 per friend recommended.
  • Annual complimentary night stays within our hotels
  • Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
  • Access to a discount platform for all of the most popular stores and outlets
  • Auto enrolment into our company pension scheme
  • Regular social events across all hotels
  • Annual company recognition events held in January each yearWellbeing champions across all of our hotels
  • Access to our company doctor for medical appointments and occupational health support
  • Access for all hosts to our online learning platform Edwardian Academy
  • Opportunities for promotion and a wide range of training programs to support your development

Eligibility

  • In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

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Waiter/ Waitress employer: The Edwardian Manchester, A Radisson Collection Hotel

At The Edwardian Manchester, A Radisson Collection Hotel, we pride ourselves on creating a vibrant and inclusive work environment where hospitality professionals can thrive. Our commitment to employee wellbeing and development is evident through our extensive benefits package, including competitive salaries, generous holiday allowances, and opportunities for career advancement. Join us in a dynamic team that values integrity, ambition, and quality, and be part of a company recognised as a Great Place to Work.
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Contact Detail:

The Edwardian Manchester, A Radisson Collection Hotel Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Waiter/ Waitress

✨Tip Number 1

Familiarise yourself with the menu and offerings at Peter Street Kitchen. Knowing the dishes and drinks inside out will not only impress during your interview but also show your genuine interest in the role.

✨Tip Number 2

Brush up on your customer service skills by practising scenarios where you handle difficult customers or high-pressure situations. This will prepare you for the fast-paced environment and demonstrate your ability to maintain composure.

✨Tip Number 3

Network with current or former employees of Edwardian Hotels London. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.

✨Tip Number 4

Showcase your passion for food and beverage trends by discussing recent culinary experiences or trends during your interview. This will highlight your enthusiasm and commitment to providing exceptional service.

We think you need these skills to ace Waiter/ Waitress

Excellent Customer Service Skills
Attention to Detail
Strong Communication Skills
Ability to Work in a Fast-Paced Environment
Knowledge of Food and Beverage Trends
Experience with IT Applications (e.g., OpenTable, Micros)
Teamwork and Collaboration
Time Management Skills
Problem-Solving Skills
Adaptability
Impeccable Command of the English Language
Previous Front of House Experience
Passion for Hospitality

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the specific requirements and responsibilities of a Waiter/Waitress at The Edwardian Manchester. Tailor your application to highlight relevant experience and skills.

Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous front-of-house experience, customer service skills, and any relevant qualifications. Use bullet points for clarity and focus on achievements in past roles.

Write a Compelling Cover Letter: In your cover letter, express your passion for food and beverage, and your commitment to providing excellent customer service. Mention why you want to work at The Edwardian Manchester and how you align with their values.

Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality industry.

How to prepare for a job interview at The Edwardian Manchester, A Radisson Collection Hotel

✨Showcase Your Customer Service Skills

As a waiter or waitress, excellent customer service is key. Be prepared to share specific examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your commitment to providing an exceptional dining experience.

✨Familiarise Yourself with the Menu

Before the interview, take some time to research the types of cuisine offered at Peter Street Kitchen. Being knowledgeable about the menu will not only impress your interviewers but also show your passion for food and beverage.

✨Demonstrate Attention to Detail

In the hospitality industry, attention to detail can make all the difference. During the interview, highlight instances where your keen eye for detail has positively impacted service or operations in your past roles.

✨Prepare for Role-Play Scenarios

Interviews for waiter/waitress positions often include role-play scenarios to assess your service skills. Practice responding to common situations, such as handling difficult customers or upselling menu items, to showcase your ability to think on your feet.

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