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- Tasks: Keep our hotel sparkling clean and assist with housekeeping tasks.
- Company: Join Edwardian Hotels London, a top-rated hospitality group known for innovation and quality service.
- Benefits: Enjoy 28 days holiday, free meals, discounts, and career development opportunities.
- Why this job: Be part of a fun, rewarding environment that values your growth and wellbeing.
- Qualifications: Previous cleaning experience in a hotel is preferred; a positive attitude is essential.
- Other info: Eligible applicants must provide necessary documentation to work in the UK.
The predicted salary is between 24000 - 33600 £ per year.
Join the UK’s most dynamic collection of hotels and restaurants at Edwardian Hotels London. We are always looking for hospitality professionals to join our team and bring new ideas to enhance guest experiences. We value integrity, ambition, and quality-driven service. Our goal is to create a rewarding, fulfilling, and fun environment for our staff.
We are committed to being the best place to work and have been recognized as a Great Place to Work. Our focus is on the wellbeing and development of our employees.
Position: House Steward
Location: The Edwardian Manchester Hotel
This role offers opportunities for career progression.
Overview:
As a House Steward, you will ensure the cleanliness of the hotel’s public areas and assist with ad hoc housekeeping duties. Your goal is to deliver high customer satisfaction by exceeding guest expectations in line with our standards and values.
About You:
- Previous housekeeping or cleaning experience, preferably in a 4- or 5-star hotel or similar environment.
- Excellent attention to detail and customer service skills.
- Basic English communication skills.
- Flexible and positive attitude.
Benefits:
- 28 days holiday including bank holidays, increasing with long service.
- Complimentary hot meals, salad bar, and unlimited beverages daily.
- Recommend a Friend Scheme up to £500.
- Annual complimentary hotel stays.
- Preferential accommodation rates for employees and their friends and family.
- Access to discounts on popular stores.
- Company pension scheme.
- Social events and recognition programs.
- Wellbeing champions and access to medical support.
- Online learning platform and development opportunities.
Applicants must be eligible to work in the UK and provide documentation as required by law.
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House Steward employer: The Edwardian Manchester, A Radisson Collection Hotel
Contact Detail:
The Edwardian Manchester, A Radisson Collection Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land House Steward
✨Tip Number 1
Familiarise yourself with the specific standards and values of Edwardian Hotels London. Understanding their commitment to quality-driven service will help you align your approach during interviews and discussions.
✨Tip Number 2
Highlight any previous experience in housekeeping or cleaning, especially in a 4- or 5-star environment. Be ready to share specific examples of how you maintained cleanliness and contributed to guest satisfaction.
✨Tip Number 3
Demonstrate your attention to detail by preparing questions about the role and the hotel’s operations. This shows your genuine interest and can set you apart from other candidates.
✨Tip Number 4
Emphasise your flexible and positive attitude during conversations. Share instances where you adapted to changing situations or went above and beyond to enhance guest experiences.
We think you need these skills to ace House Steward
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the House Steward position. Tailor your application to highlight relevant experience in housekeeping or cleaning, especially in a 4- or 5-star hotel.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous experience in housekeeping or similar roles. Emphasise your attention to detail and customer service skills, as these are crucial for this position.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for working at Edwardian Hotels London. Mention how your values align with theirs, particularly regarding integrity and quality-driven service. Provide specific examples of how you've exceeded guest expectations in past roles.
Proofread Your Application: Before submitting your application, take the time to proofread all documents. Check for spelling and grammatical errors, and ensure that your communication is clear and professional. This reflects your attention to detail, which is essential for the role.
How to prepare for a job interview at The Edwardian Manchester, A Radisson Collection Hotel
✨Show Your Attention to Detail
As a House Steward, attention to detail is crucial. During the interview, highlight your previous experiences where you ensured cleanliness and organisation, especially in high-standard environments like 4- or 5-star hotels.
✨Demonstrate Customer Service Skills
This role focuses on exceeding guest expectations. Be prepared to share examples of how you've gone above and beyond for customers in past roles, showcasing your commitment to quality-driven service.
✨Exude a Positive Attitude
A flexible and positive attitude is essential in hospitality. Convey your enthusiasm for the role and the company during the interview, as this will resonate well with the interviewers looking for team players.
✨Prepare Questions About Career Progression
Since the position offers opportunities for career advancement, come prepared with questions about potential growth within the company. This shows your ambition and interest in long-term development, aligning with their values.
