At a Glance
- Tasks: Lead a dedicated team to provide person-centred support for adults with learning disabilities.
- Company: Join an award-winning charity committed to making a difference in people's lives.
- Benefits: Enjoy competitive pay, flexible hours, 30 days holiday, and professional development opportunities.
- Other info: Be part of a team that values collaboration and positive interactions.
- Why this job: Make a real impact while working in a supportive and dynamic environment.
- Qualifications: Management experience in care, passion for supporting individuals with disabilities, and strong leadership skills.
The predicted salary is between 31905 - 38995 £ per year.
Do you have experience working with people who have learning disabilities in a range of care settings? Do you have managerial/supervisory experience in a relevant care setting? Would you like to work for a not-for-profit charity where you are valued and invested in? We are looking for a dedicated Service Manager to join our operational management team. We are looking for someone to provide strong leadership and hold CQC registered manager status for a residential home which supports up to 9 adults with learning disabilities and autism in Chesterton, Cambridge. Supported by the Head of Operations, you will coach and manage a team to provide valuable and person-centred support to adults with learning disabilities.
Requirements:
- Have management experience in a care/support setting, dealing with all areas of running multiple services
- Experienced at mentoring, coaching and supporting staff and leading a team positively
- Experienced at supporting people who have learning and physical disabilities, and autism
- Experienced at supporting people with challenging behaviour
- Be passionate and motivated about getting the support right for the people we support
- Able to establish and maintain relationships with the families of the people we support, knowing they play an important part in the person’s life and have insightful and valuable contributions
- Knowledge and understanding of relevant legislation, including CQC requirements
- Willing to be a Registered Manager
- Able to work flexibly, including weekends and evenings
- To be suitably qualified in the sector and be willing to complete the Level 5 Diploma in Health and Social Care whilst in post
- Proactive, dynamic and adaptable
- Person-centred
- Driven and passionate
- Able to think outside the box
- Able to undertake administration tasks in a timely and organised manner
- Confident in following support agreements, plans and policies at all times
- Able to work as a team but also confident at lone working
- Are a car driver, with a full manual driving licence, and can use your own car for business use
- Are an experienced and competent user of Microsoft Office (i.e. Outlook, Excel, Word etc.)
Main responsibilities:
- To provide effective management of the services included Supported Living Schemes, Community Support Services and Registered Care establishments
- To ensure the delivery of person-centred support through coaching and managing a team of staff
- Ensuring there are safe staffing levels across the services at all times with responsibility for all budgets related to the service
- Liaise closely with other professionals, as well as having regular contact with family and friends of the people we support.
- To support the growth and development of services in line with the business plan, act to fill any voids quickly, leading on staff recruitment and retention activities
- To act as Registered Manager as required; covering for other services when necessary.
- To act as a role model and mentor for staff
- To support the Head of Operations and be responsible for identified delegated tasks
- Act as Second Tier for on-call on a rota basis; proactively makes decisions and recommend actions as appropriate.
Why Work For Us?
- Join an award-winning organization dedicated to excellence. In 2025, we were proudly recognised as a Top 10 Best Charity to Work for in the UK and a Top 50 Best Large Company to Work for in the UK, holding an Outstanding rating by Best Companies and a 4.1 employer rating on Indeed. We are also a proud Disability Confident employer.
- Financial Flexibility: Excellent rates of pay and HasteePay, giving you access to your wages as you earn them.
- Work-Life Balance: 30 days holiday (including bank holidays) and flexible rotas.
- Professional Development: Full comprehensive training and access to industry-recognised formal qualifications.
- Recognition: Monthly Employee of the Month awards and an annual employee awards evening.
- Wellbeing: Access to an Employee Assistance Programme (EAP) for you and your family, plus a cycle-to-work scheme.
- Perks: company pension and access to various employee discounts.
The closing date for applications is Monday 31st August 2026, with interviews being held on Friday 4th and Monday 7th September at our Head Office in Waterbeach.
About Us
The Edmund Trust & Eddie’s has been proudly supporting people across the East of England with learning & physical disabilities, autism and complex needs for over seventy years. We work to provide lifelong opportunities and create positive lifestyles for people to be equal and active members of the community. We provide person-centred support, allowing individuals to choose how they want to live their lives, enabling them to reach their full potential. We encourage people to achieve their aspirations with outcome focused support. Working alongside our values of Commitment, Collaboration and Positive Interactions.
Service Manager (care) in Cambridge employer: The Edmund Trust
The Edmund Trust is an exceptional employer, offering a supportive and inclusive work environment at Café Eddie’s in Cambridge. With a strong commitment to employee development, you will have access to training opportunities that empower you to grow while making a meaningful impact in the community. Join a values-driven charity that prioritises excellence and fosters a culture of teamwork and mentorship, ensuring that every team member thrives.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager (care) in Cambridge
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We think you need these skills to ace Service Manager (care) in Cambridge
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at The Edmund Trust. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to The Edmund Trust and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at The Edmund Trust. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to The Edmund Trust's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at The Edmund Trust
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with The Edmund Trust.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at The Edmund Trust will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
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Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact The Edmund Trust and how you would contribute to adapting HR strategies.
