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- Tasks: Deliver high-quality facial and body treatments while ensuring exceptional guest experiences.
- Company: Join a top-rated luxury hotel known for its commitment to wellness and diversity.
- Benefits: Enjoy discounted stays, extra holiday for your birthday, and flexible working arrangements.
- Why this job: Be part of a passionate team in Edinburgh's first luxury spa, making a real impact.
- Qualifications: Must have SVQ Level 3 in Facial Treatment and Body Massage with 2 years' experience.
- Other info: Collaborative environment with ongoing training and excellent career growth opportunities.
The predicted salary is between 24000 - 36000 £ per year.
JOIN US At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey…
OUR HOTEL Edinburgh Grand, a Luxury Collection Hotel, proudly presents its new Wellness Spa Suite – the first of its kind in Edinburgh. Housed in the iconic former headquarters of the Royal Bank of Scotland, this luxurious haven blends professional skin and body treatments with holistic wellness, delivering an elevated experience for both hotel guests and day visitors. We are seeking a passionate and skilled Spa Therapist to join our growing spa team. Reporting directly to the Head of Spa and Wellness, this role focuses on delivering exceptional treatments, maintaining the highest standards of service, and supporting the overall guest experience.
OUR BENEFITS You will have access to a benefits package we believe truly works for our people:
- Discounted hotel room rates for you and your friends & family
- An extra day’s holiday for your birthday
- Enhanced Maternity, adoption & shared parental leave
- Course Sponsorship
- 30% F&B discount at RBH hotels
- Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
- Flexible working arrangements
- Wagestream – choose how and when you get paid
- Life Insurance
- Employee Assistance Programme
- Social and wellness events and activities all year round
- Free meals on duty saving you over £1000 per year
- And much much more!
SPA THERAPIST As a Spa Therapist, you will provide a range of facial and body treatments to hotel guests and external clients. You will ensure each guest enjoys a professional, personalised, and relaxing experience. You will also support the spa team, assist with retail sales, and uphold the operational and hygiene standards of the spa.
A DAY IN THE LIFE OF A SPA THERAPIST AT OUR HOTEL What you’ll be doing…
- Deliver high-quality facial and body treatments according to brand and spa standards.
- Provide personalised guest care, ensuring treatments are tailored to individual needs and preferences.
- Maintain treatment rooms to the highest standards of hygiene, safety, and presentation.
- Promote and sell retail products and spa packages, providing expert advice and recommendations.
- Support the Head of Spa and Wellness and senior team in maintaining service excellence and operational efficiency.
- Participate in ongoing training and development to maintain up-to-date knowledge of treatments, techniques, and industry trends.
- Assist in creating a welcoming and relaxing environment for all guests, ensuring exceptional customer service.
- Contribute to a collaborative and supportive team culture, assisting colleagues when required.
- Follow health, safety, and hygiene procedures, complying with all relevant legislation.
- Support spa events, promotions, and workshops as required.
WHAT WE NEED FROM YOU Qualified to at least SVQ Level 3 Facial Treatment and Level 3 Body Massage (or equivalent). Minimum of 2 years’ experience in a luxury spa, wellness, or five-star hotel environment. Strong technical expertise in advanced facial and body treatments. Excellent communication and interpersonal skills. Passionate about holistic wellness and delivering outstanding guest experiences. Sales awareness with the ability to recommend and promote products. Flexible availability, including weekends and holidays, to meet operational needs.
EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please let us know.
Spa Therapist employer: The Edinburgh Grand, a Luxury Collection Hotel
Contact Detail:
The Edinburgh Grand, a Luxury Collection Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Therapist
✨Tip Number 1
Get to know the company! Research RBH and their values, especially their focus on wellness and diversity. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the company culture and even lead to referrals, which can boost your chances of landing that Spa Therapist role.
✨Tip Number 3
Prepare for the interview by practising common questions related to spa treatments and guest experiences. Think about how you can demonstrate your passion for holistic wellness and exceptional service – this is what RBH values most!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the RBH family and ready to contribute to their amazing spa team.
We think you need these skills to ace Spa Therapist
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the spa industry shine through! We want to see how passionate you are about holistic wellness and delivering exceptional guest experiences.
Tailor Your CV: Make sure to customise your CV to highlight your relevant experience in luxury spas or five-star hotels. We love seeing how your skills align with what we’re looking for, so don’t hold back!
Be Personable: In your cover letter, be yourself! We appreciate a friendly tone that reflects your personality. Remember, we’re looking for someone who can create a welcoming environment for our guests.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Edinburgh Grand.
How to prepare for a job interview at The Edinburgh Grand, a Luxury Collection Hotel
✨Know Your Treatments
Make sure you’re well-versed in the facial and body treatments you’ll be providing. Research the latest techniques and trends in the spa industry, and be ready to discuss how you can tailor treatments to meet individual guest needs.
✨Showcase Your Passion
During the interview, let your enthusiasm for holistic wellness shine through. Share personal experiences or stories that highlight your commitment to delivering outstanding guest experiences and how you’ve gone above and beyond in previous roles.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, such as a difficult client or a busy day at the spa. Think of examples from your past experience where you demonstrated excellent customer service and teamwork.
✨Dress the Part
First impressions matter! Dress professionally and in a way that reflects the luxury environment of the spa. This shows that you understand the brand and are serious about the role.
