At a Glance
- Tasks: Join our night team to ensure smooth hotel operations while guests sleep.
- Company: The Edinburgh Grand is a luxury hotel blending historic charm with modern elegance.
- Benefits: Enjoy flexible hours, discounted stays, and free meals on duty!
- Other info: Join a top-rated workplace focused on diversity and employee wellbeing.
- Why this job: Perfect for night owls who thrive in a dynamic, welcoming environment.
- Qualifications: Must be friendly, detail-oriented, and able to handle late-night tasks.
The predicted salary is between 22000 - 30000 £ per year.
JOIN US
At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...
OUR HOTEL
The Edinburgh Grand, part of Marriott’s prestigious Luxury Collection, is located in the heart of Edinburgh’s New Town. Housed in a beautifully restored former Royal Bank of Scotland, it offers elegant apartments and suites, combining historic architecture with modern luxury. Guests enjoy exceptional dining, stylish social spaces, and world-class service. As Scotland’s first Luxury Collection hotel, we’re proud to deliver an unforgettable guest experience with a strong sense of place and heritage.
OUR BENEFITS
You will have access to a benefits package we believe truly works for our people
- Discounted hotel room rates for you and your friends & family
- An additional days leave for your birthday
- Enhanced Maternity, adoption & shared parental leave
- Course Sponsorship
- 30% F&B discount at RBH hotels
- Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
- Flexible working arrangements
- Wagestream - choose how and when you get paid
- Employee Assistance Programme
- Social and wellness events and activities all year round
- Free meals on duty saving you over £1000 per year
And much much more!
AN EVENING IN THE LIFE OF NIGHT TEAM MEMBER AT OUR HOTEL
What you'll be doing...
- Are you a night owl who loves the quiet buzz of the late hours? Join our team and keep the magic of the hotel running smoothly while the world sleeps!
- Welcome late-arriving guests with a friendly smile and help them settle in, handling check-ins, check-outs, and everything in between.
- Handle night audits and end-of-day reports, keeping things organised and ready for the morning crew.
- Be the go-to for any guest requests during the night, whether it’s room service or an extra pillow, bringing comfort even in the wee hours.
- Keep the lobby and public areas tidy and welcoming, setting up the hotel for a fresh start each morning.
- Monitor safety and security through regular checks, making sure guests enjoy a peaceful night’s stay.
- Coordinate with the early morning team to hand off a seamless shift, so everyone’s ready to take on the day.
WHAT WE NEED FROM YOU
- A natural night owl who’s comfortable working through the late hours.
- Friendly and welcoming, ready to offer service with a smile—even at 3 a.m.
- Good with numbers and detail-oriented, especially when handling nightly audits and reports.
- Reliable and calm under pressure, able to manage guest needs and unexpected situations.
- Team player who can work independently, setting the stage for a smooth start in the morning.
- High energy and adaptability, thriving in the quiet but active world of night shifts.
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please let us know.
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Night Team Member employer: The Edinburgh Grand, a Luxury Collection Hotel
At RBH, we prioritise our people, fostering a vibrant work culture that celebrates diversity and individuality. As part of the prestigious Edinburgh Grand, you will enjoy exceptional benefits, including flexible working arrangements, generous leave policies, and opportunities for personal growth, all while being part of a team dedicated to delivering unforgettable guest experiences in the heart of Edinburgh. Join us and be part of a company recognised as one of the Top 30 Best Places to Work in Hospitality!
Contact Details:
The Edinburgh Grand, a Luxury Collection Hotel Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Night Team Member
✨Tip Number 1
Familiarise yourself with The Edinburgh Grand and its unique offerings. Understanding the hotel's charm and services will help you connect with the team during interviews and show your genuine interest in being part of their hospitality experience.
✨Tip Number 2
Highlight your experience in customer service, especially during late hours. Share specific examples of how you've handled guest requests or managed situations under pressure to demonstrate your suitability for the Night Team Member role.
✨Tip Number 3
Network with current or former employees of RBH Hospitality Management. They can provide insights into the company culture and what it takes to succeed as a Night Team Member, giving you an edge in your application.
✨Tip Number 4
Prepare thoughtful questions about the role and the hotel during your interview. This shows your enthusiasm and helps you assess if the position aligns with your career goals, making a positive impression on the hiring team.
We think you need these skills to ace Night Team Member
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the responsibilities and requirements of a Night Team Member. Tailor your application to highlight relevant experiences that align with these duties.
Craft a Personalised Cover Letter:Write a cover letter that reflects your personality and enthusiasm for the role. Mention why you are drawn to working at The Edinburgh Grand and how your skills as a night owl and team player make you a great fit.
Highlight Relevant Experience:In your CV, emphasise any previous experience in hospitality or customer service, especially during night shifts. Use specific examples to demonstrate your ability to handle guest requests and manage responsibilities under pressure.
Proofread Your Application:Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial for the Night Team Member role.
How to prepare for a job interview at The Edinburgh Grand, a Luxury Collection Hotel
✨Show Your Night Owl Spirit
Make sure to express your enthusiasm for working night shifts. Share any previous experiences that highlight your comfort and energy during late hours, as this role requires someone who thrives in the quiet buzz of the night.
✨Demonstrate Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Since you'll be welcoming guests at odd hours, showcasing your friendly and welcoming nature will be crucial to impressing the interviewers.
✨Highlight Attention to Detail
Discuss your experience with handling audits or reports, as attention to detail is key for this position. Be ready to explain how you ensure accuracy and organisation in your work, especially during night audits.
✨Emphasise Teamwork and Independence
This role requires both teamwork and the ability to work independently. Share instances where you've successfully collaborated with a team, as well as times when you've taken initiative on your own to ensure smooth operations.
