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- Tasks: Serve food and drinks, keep the venue tidy, and provide excellent customer service.
- Company: Join a friendly team at The Edge Deli & Eatery.
- Benefits: Enjoy staff discounts, casual dress, and opportunities for growth.
- Why this job: Perfect for those who thrive in fast-paced environments and love customer interaction.
- Qualifications: Weekend availability and a positive attitude are essential; experience is a bonus.
- Other info: On-the-job training provided in a supportive environment.
Job Title: Front of House Staff (Weekend Availability Required)
Location: The Edge Deli & The Edge Eatery Ltd.
Position Type: Part-Time / Weekend Shifts
About the Role:
We\’re looking for a reliable and enthusiastic Front of House team member to join our busy and friendly venue. This role is ideal for someone who enjoys working in a fast-paced environment, delivering excellent customer service, and being a key part of a smooth-running team.
Key Responsibilities:
· Running food and drinks to tables in a timely and professional manner
· Clearing and resetting tables efficiently between guests
· Restocking service areas with cutlery, glassware, napkins, and condiments
· Assisting with washing up and keeping the front-of-house areas clean and tidy
· Providing friendly, helpful service to customers at all times
· Supporting the team with general duties to ensure smooth daily operations
Requirements:
· Must be available to work weekends (Saturday and/or Sunday)
· A positive attitude and strong work ethic
· Good communication and teamwork skills
· Ability to stay calm under pressure in a busy environment
· Previous hospitality or customer service experience is a plus but not essential — training will be provided
What We Offer:
· A supportive and welcoming team environment
· On-the-job training and development
· Staff discounts
· Opportunity to grow within the company – Coffee training etc.
Job Types: Full-time, Part-time, Permanent, Zero hours contract
Pay: Up to £12.21 per hour
Expected hours: 20 – 35 per week
Benefits:
- Casual dress
- Company events
- Company pension
- Discounted or free food
- Employee discount
Experience:
- Hospitality: 1 year (required)
Work Location: In person
Front of House Staff employer: The Edge Eatery Ltd.
Contact Detail:
The Edge Eatery Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Staff
✨Tip Number 1
Get to know the venue! Before your interview, pop in for a coffee or a bite to eat. This way, you can chat about your experience and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face on the job and how you'd handle them. Being able to demonstrate your ability to stay calm under pressure will really impress them.
✨Tip Number 3
Show off your teamwork spirit! During your interview, share examples of how you've worked well with others in the past. They want to see that you can contribute to a smooth-running team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Front of House Staff
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We love seeing candidates who are excited about joining our team and contributing to a friendly atmosphere.
Tailor Your Application: Make sure to customise your application to highlight relevant experience or skills that match the job description. If you've worked in hospitality before, share those experiences with us!
Keep It Clear and Concise: We appreciate straightforward applications. Keep your writing clear and to the point, so we can easily see why you’d be a great fit for our Front of House team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey to join our team.
How to prepare for a job interview at The Edge Eatery Ltd.
✨Know the Venue
Before your interview, take some time to research The Edge Deli & The Edge Eatery. Familiarise yourself with their menu, atmosphere, and customer service style. This will not only show your enthusiasm but also help you answer questions more effectively.
✨Showcase Your Customer Service Skills
Since this role is all about delivering excellent customer service, think of specific examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your ability to handle various situations.
✨Emphasise Teamwork
Front of House staff need to work well in a team. Prepare to discuss how you've collaborated with others in previous roles. Highlight any experiences where you supported your colleagues or contributed to a positive team environment.
✨Stay Calm Under Pressure
Working in a busy venue can be challenging, so be prepared to talk about how you manage stress and stay organised during peak times. Share techniques you use to keep calm and focused, as this will reassure them that you can handle the fast-paced environment.