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- Tasks: Lead daily operations and ensure top-notch service at Pittormie Castle.
- Company: Join The Eden Club, a luxury concierge service with exclusive global experiences.
- Benefits: Enjoy a full-time role in a stunning location with unique member interactions.
- Why this job: Be part of a prestigious team and create unforgettable experiences for members.
- Qualifications: Must have leadership skills and extensive hospitality management experience.
- Other info: This is an on-site position located just 7 miles from St Andrews.
The predicted salary is between 43200 - 72000 £ per year.
Company Description
The Eden Club offers concierge services and unparalleled access to once-in-a-lifetime experiences for a select group of individuals from over 40 countries around the world. Members have exclusive access to Pittormie Castle, the Residences at Pittormie in St Andrews Scotland, The Eden Shooting Club, and The Eden Residence Club.
Role Description
This is a full-time on-site role as Deputy General Manager located at Pittormie Castle, just 7 miles from St Andrews. As Deputy General Manager you will be responsible for overseeing daily operations, managing staff and ensuring the highest standards of service and member satisfaction.
Qualifications
- Leadership, Team Management, and Event Coordination skills
- Extensive hospitality management experience within the luxury services market
- Excellent communication and interpersonal skills
- Strong organizational and problem-solving abilities
- Ability to work well under pressure and multitask effectively
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Deputy General Manager employer: The Eden Club
Contact Detail:
The Eden Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy General Manager
✨Tip Number 1
Familiarize yourself with the luxury hospitality market, especially in concierge services. Understanding the nuances of high-end customer service will help you stand out as a candidate.
✨Tip Number 2
Network with professionals in the luxury services industry. Attend events or join online forums where you can connect with others who have experience in similar roles.
✨Tip Number 3
Highlight your leadership and team management experiences in previous roles. Be prepared to discuss specific examples of how you've successfully managed teams and improved service standards.
✨Tip Number 4
Research Pittormie Castle and The Eden Club's offerings. Being knowledgeable about their services and values will demonstrate your genuine interest in the role and the company.
We think you need these skills to ace Deputy General Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Deputy General Manager position. Understand the key responsibilities and qualifications required, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize your extensive hospitality management experience, particularly in luxury services. Provide specific examples of how you've successfully managed teams and coordinated events.
Showcase Leadership Skills: Demonstrate your leadership and team management skills in your application. Mention any relevant experiences where you led a team or improved service standards, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a personalized cover letter that reflects your passion for the hospitality industry and your understanding of the Eden Club's values. Make sure to convey your problem-solving abilities and how you handle pressure effectively.
How to prepare for a job interview at The Eden Club
✨Showcase Your Leadership Skills
As a Deputy General Manager, strong leadership is key. Be prepared to discuss your previous experiences in managing teams and how you motivated them to achieve high standards of service.
✨Demonstrate Hospitality Expertise
Highlight your extensive experience in the luxury services market. Share specific examples of how you've enhanced guest experiences or resolved issues in high-pressure situations.
✨Communicate Effectively
Excellent communication is crucial for this role. Practice articulating your thoughts clearly and confidently, and be ready to engage in meaningful conversations about member satisfaction and service excellence.
✨Prepare for Problem-Solving Scenarios
Expect to face situational questions that assess your problem-solving abilities. Think of past challenges you've encountered in hospitality and how you successfully navigated them to ensure member satisfaction.
