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- Tasks: Lead daily operations and ensure top-notch service at Pittormie Castle.
- Company: Join The Eden Club, a luxury concierge service with exclusive global experiences.
- Benefits: Enjoy a dynamic work environment and the chance to create unforgettable member experiences.
- Why this job: Be part of a prestigious team and elevate your career in luxury hospitality.
- Qualifications: Must have leadership skills and extensive experience in luxury hospitality management.
- Other info: This is a full-time on-site role, perfect for those passionate about exceptional service.
The predicted salary is between 43200 - 72000 £ per year.
Company Description
The Eden Club offers concierge services and unparalleled access to once-in-a-lifetime experiences for a select group of individuals from over 40 countries around the world. Members have exclusive access to Pittormie Castle, the Residences at Pittormie in St Andrews Scotland, The Eden Shooting Club, and The Eden Residence Club.
Role Description
This is a full-time on-site role as Deputy General Manager located at Pittormie Castle, just 7 miles from St Andrews. As Deputy General Manager you will be responsible for overseeing daily operations, managing staff and ensuring the highest standards of service and member satisfaction.
Qualifications
- Leadership, Team Management, and Event Coordination skills
- Extensive hospitality management experience within the luxury services market
- Excellent communication and interpersonal skills
- Strong organizational and problem-solving abilities
- Ability to work well under pressure and multitask effectively
Deputy General Manager employer: The Eden Club
Contact Detail:
The Eden Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy General Manager
✨Tip Number 1
Familiarize yourself with the luxury hospitality market, especially in concierge services. Understanding the nuances of high-end customer service will help you stand out as a candidate.
✨Tip Number 2
Network with professionals in the luxury services industry. Attend events or join online forums where you can connect with others who have experience in similar roles.
✨Tip Number 3
Highlight your leadership and team management experiences in previous roles. Be prepared to discuss specific examples of how you've successfully managed teams and improved service standards.
✨Tip Number 4
Research Pittormie Castle and The Eden Club's offerings. Showing that you understand their unique services and member expectations will demonstrate your genuine interest in the role.
We think you need these skills to ace Deputy General Manager
Some tips for your application 🫡
Understand the Company Culture: Familiarize yourself with The Eden Club's values and mission. Highlight your alignment with their commitment to luxury service and member satisfaction in your application.
Tailor Your CV: Customize your CV to emphasize your leadership and hospitality management experience. Include specific examples of how you've successfully managed teams and events in the luxury services market.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and passion for the role. Discuss your problem-solving abilities and how you can contribute to maintaining high service standards at Pittormie Castle.
Highlight Relevant Skills: In your application, make sure to clearly outline your organizational skills and ability to multitask under pressure. Provide examples that demonstrate these skills in action within a hospitality context.
How to prepare for a job interview at The Eden Club
✨Showcase Your Leadership Skills
As a Deputy General Manager, leadership is key. Be prepared to discuss your previous experiences in managing teams and how you motivated them to achieve high standards of service.
✨Demonstrate Your Hospitality Expertise
Highlight your extensive experience in the luxury services market. Share specific examples of how you've enhanced guest experiences and resolved issues in high-pressure situations.
✨Communicate Effectively
Excellent communication is crucial for this role. Practice articulating your thoughts clearly and confidently, and be ready to engage in meaningful conversations about member satisfaction and service excellence.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you had to multitask or handle unexpected challenges, and explain how you navigated those situations successfully.
