We're partnering with a fast-growing British consumer brand with an established international customer base across the UK and USA. With continued investment in digital acquisition and ambitious international growth plans, they're looking for a Head of E-Commerce to lead the next phase of their online business.
Reporting directly to the founders, you'll take ownership of eCommerce strategy, digital trading performance and the development of the wider function. It's a senior, commercially focused role with real influence over business strategy and investment decisions.
What you'll be doing:
- Own and deliver the eCommerce growth strategy across the UK, USA and wider international markets.
- Drive online revenue, conversion, average order value and profitability.
- Lead the trading calendar, promotional strategy and product launches.
- Develop the website experience, CRO and digital merchandising strategy.
- Own the Shopify roadmap, working with external development partners to prioritise improvements and investment.
- Lead and develop the existing eCommerce team, working closely with marketing, CRM, product and operations.
- Partner with the founders to identify new opportunities for sustainable, profitable growth.
What we're looking for:
- Significant eCommerce leadership experience within a consumer brand or DTC retail business.
- A proven track record of driving online growth and improving commercial performance.
- Strong knowledge of digital trading, customer acquisition economics and profitability.
- Experience with Shopify or a comparable eCommerce platform, alongside website development and optimisation projects.
- The ability to lead teams, influence senior stakeholders and balance strategic planning with commercial delivery.
Experience in fashion, accessories or lifestyle, international eCommerce and Shopify Plus would be advantageous.
Why consider this one?
A rare opportunity to join an ambitious international brand, work directly with the founders and shape the future of its digital business, with genuine ownership of strategy, performance and team development.
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Head of Ecommerce in Ferndown employer: The eCom House
The eCom House is an exceptional employer, offering a dynamic work environment in Greater London where innovation and collaboration thrive. With a strong focus on employee growth, the company provides opportunities for professional development alongside a hybrid working model, comprehensive healthcare benefits, and generous holiday allowances, making it an attractive choice for those seeking a rewarding career in eCommerce.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Ecommerce in Ferndown
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like The eCom House are looking for when hiring for a Head of Ecommerce.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to The eCom House for the Head of Ecommerce, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at The eCom House as a Head of Ecommerce, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out The eCom House’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Head of Ecommerce.
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at The eCom House, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with The eCom House's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at The eCom House. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at The eCom House
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that The eCom House uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at The eCom House. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
