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- Tasks: Lead daily operations and ensure exceptional service in a vibrant café environment.
- Company: Join The Eclectic Collection, a friendly team in London focused on unique customer experiences.
- Benefits: Competitive salary, dynamic work culture, and opportunities for professional growth.
- Why this job: Make a real impact by enhancing customer experiences and driving business success.
- Qualifications: Proven managerial experience in hospitality, strong leadership, and a passion for quality service.
- Other info: Flexible hours and a supportive team atmosphere await you!
The predicted salary is between 36000 - 60000 £ per year.
As a General Manager, you will lead the overall operations of our store, ensuring exceptional service and profitability. You will be responsible for managing staff, optimizing business performance, and maintaining high standards of quality and customer satisfaction.
Join The Eclectic Collection, a friendly team dedicated to creating a unique and welcoming atmosphere for our customers in London. We are looking for a dynamic and experienced General Manager to contribute to our continued success and growth.
Key Responsibilities- Oversee daily operations, including front-of-house and back-of-house activities.
- Recruit, train, and supervise a dedicated team, fostering a positive and productive work environment.
- Manage inventory, control costs, and optimize sales to achieve financial targets.
- Ensure compliance with health, safety, and hygiene regulations.
- Develop and implement strategies to enhance customer experience and drive business growth.
- Handle customer inquiries and resolve issues promptly and professionally.
- Proven experience in a managerial role within the hospitality or cafe industry.
- Strong leadership, communication, and interpersonal skills.
- Excellent organizational and problem-solving abilities.
- A passion for quality food, coffee, and outstanding customer service.
- Ability to work flexible hours, including weekends and holidays.
Employment: Full-time
General Manager employer: The Eclectic Collection
Contact Detail:
The Eclectic Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the hunt for a General Manager role. You never know who might have the inside scoop on an opening at a fab place like The Eclectic Collection.
✨Tip Number 2
Prepare for those interviews by researching the company culture and values. Show us that you understand what makes The Eclectic Collection special, and how you can contribute to that unique atmosphere. A little prep goes a long way!
✨Tip Number 3
Don’t just wait for job postings—be proactive! Visit our website regularly and apply directly through it. This shows initiative and gives you a better chance of standing out from the crowd.
✨Tip Number 4
Follow up after your interview with a thank-you note. It’s a simple gesture that can leave a lasting impression. Remind us why you’re the perfect fit for the General Manager position and express your enthusiasm for joining our friendly team!
We think you need these skills to ace General Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see your passion for quality food and outstanding customer service, so don’t hold back!
Tailor Your CV: Make sure to customise your CV to highlight your relevant experience in managerial roles. Focus on your leadership skills and any achievements that demonstrate your ability to optimise business performance.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key skills and experiences are easy to spot. Avoid jargon and keep it professional yet friendly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with The Eclectic Collection!
How to prepare for a job interview at The Eclectic Collection
✨Know the Company Inside Out
Before your interview, take some time to research The Eclectic Collection. Understand their values, mission, and what makes them unique in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Skills
As a General Manager, strong leadership is key. Prepare examples from your past experiences where you've successfully managed a team or improved operations. Be ready to discuss how you foster a positive work environment and handle challenges, as this will demonstrate your capability to lead at The Eclectic Collection.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and customer service skills. Think of scenarios where you've had to resolve customer complaints or manage staff conflicts. Practising these responses will help you articulate your thought process and decision-making skills during the interview.
✨Emphasise Your Passion for Quality Service
The Eclectic Collection values outstanding customer service. Be prepared to discuss your passion for quality food and coffee, and how you ensure exceptional service in your previous roles. Sharing specific examples will highlight your commitment to maintaining high standards and enhancing the customer experience.
