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- Tasks: Join our Front of House team and deliver exceptional customer service.
- Company: Highly regarded hospitality group with a fun and professional atmosphere.
- Benefits: Competitive pay, tips, health cashback scheme, and discounts on food and accommodation.
- Why this job: Be part of a passionate team and grow your career in hospitality.
- Qualifications: Experience in guest service, great communication skills, and a positive attitude.
- Other info: Opportunities for mentoring and personal development in a dynamic environment.
The predicted salary is between 13 - 16 £ per hour.
We are looking for part time, experienced and talented individuals to join our highly regarded Front of House team. Our ideal candidates will have previous experience working in a hospitality guest service role or similar, outstanding communication skills, able to work well within a team, have a passion for providing exceptional customer service and provide a warm welcome to our customers. With the ability to multi-task, you will be organised and efficient with a positive outlook and a sense of fun and professionalism.
In return we will provide:
- A competitive hourly rate and a share of the tips
- Pro Active + health and wellbeing cashback scheme
- Employee Assistance Programme
- Food and accommodation discounts at all of our stunning pubs
- Mentoring and personal development with an opportunity for career progression
If you are interested in this position and want the opportunity to join a professional team who are passionate about delivering incredible hospitality, we would be delighted to hear from you and chat to you further about this opportunity.
Front of House employer: The Ebrington Arms
Contact Detail:
The Ebrington Arms Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House
✨Tip Number 1
Get to know the company! Before you apply, do a bit of research on their values and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for their hospitality vibe.
✨Tip Number 2
Practice your communication skills! Since they’re looking for outstanding communicators, try role-playing common customer service scenarios with a friend. This will help you feel more confident and ready to impress during the interview.
✨Tip Number 3
Show off your personality! When you get the chance to meet the team, let your fun side shine through. They want someone who can bring a positive outlook to the Front of House, so don’t be afraid to be yourself!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen and ready to join a professional team that’s all about incredible hospitality.
We think you need these skills to ace Front of House
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight any previous roles in hospitality or guest service. We want to see how your experience aligns with our Front of House team, so don’t hold back on those relevant skills!
Communicate Clearly: Outstanding communication is key in this role. When writing your application, keep it clear and concise. Use friendly language that reflects your personality and shows us you’re ready to welcome our customers warmly.
Emphasise Teamwork: We love a good team player! Mention any experiences where you’ve worked well within a team. This will show us that you can contribute positively to our Front of House environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our passionate team!
How to prepare for a job interview at The Ebrington Arms
✨Know Your Stuff
Before the interview, brush up on your knowledge of the hospitality industry and the specific role. Familiarise yourself with common customer service scenarios and think about how you would handle them. This will show that you're not just interested in the job, but that you understand what it entails.
✨Show Off Your Communication Skills
Since outstanding communication is key for this role, practice articulating your thoughts clearly and confidently. You might want to prepare a few examples of how you've successfully communicated with customers or resolved conflicts in the past. This will help demonstrate your ability to connect with guests.
✨Bring the Positive Vibes
A warm welcome is essential in hospitality, so let your personality shine through during the interview. Smile, maintain eye contact, and show enthusiasm for the role. Remember, they’re looking for someone who can bring a sense of fun and professionalism to the team!
✨Prepare Questions
At the end of the interview, you'll likely be asked if you have any questions. Prepare thoughtful questions about the team culture, training opportunities, or what a typical day looks like. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
