Operational Support Manager (Band 7 development opportunity)
Operational Support Manager (Band 7 development opportunity)

Operational Support Manager (Band 7 development opportunity)

Macclesfield Full-Time 28800 - 43200 £ / year (est.)
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At a Glance

  • Tasks: Join our team to support NHS operations and improve performance standards daily.
  • Company: Be part of East Cheshire NHS Trust, dedicated to delivering quality healthcare.
  • Benefits: Gain valuable experience in a supportive environment with opportunities for growth.
  • Why this job: Make a real impact on patient care while developing your skills in a dynamic setting.
  • Qualifications: Motivated individuals with an understanding of NHS operations are encouraged to apply.
  • Other info: This role requires a DBS check; applications are limited to current Trust staff.

The predicted salary is between 28800 - 43200 £ per year.

An exciting opportunity has arisen to join a well-established Directorate Operational Management Team in the delivery of performance standards and day to day services.

We welcome applicants who are highly motivated, understand the current challenges for operations within the NHS and have the ability to build strong working relationships in order to influence and change practice.

Each role involves working closely with the operational teams to lead and support on a diverse range of operational plans, assisting with data collection/analysis and contributing to operational service delivery with an adaptable and innovative approach Directorate -wide. Experience of job planning, improving productivity and associated IT systems would be desirable., * Provide support to the specialties in facilitating achievement of key performance standards.

  • To support in achievement, planning and monitoring of 18 week RTT pathways and targets.

  • Support in monitoring cancer pathways of care by attending all specialty cancer team meetings to track and monitor pathways against the standards and targets, ensuring suspected cancer referrals and urgent referral patients are treated within the timescales and subsequent milestones are met.

  • Participate in weekly monitoring of surgical capacity and demand, ensuring theatre sessions for the specialties are booked to capacity

  • Participate in the operational management of surgical bed capacity, ensuring as far as possible that day case and surgical bed availability is maximised.

  • Support the operational teams with developing SBAR’s, Business Cases and Capital bids as required.

  • To support the operational teams and General Manager in ensuring that Governance Performance and Standards are integrated into the specialties, including service delivery, HR, performance management, business planning and development of future strategy.

  • To support the operational teams with specialty and trust wide projects, ensuring deadlines and targets are met.

  • Support the operational teams with budget and financial management ensuring appropriate use of resources.

Please be aware that this post requires a Standard Disclosure and Barring Service (DBS) check, the cost of which is payable by the successful candidate. If you have lived or worked abroad for 6 months or more in the last 5 years you will need to obtain an overseas police clearance. Further information can be found on the additional information links at the bottom of the advert

This position is open to staff working at the Trust in the ‘ECT Family’ this includes current East Cheshire NHS Trust employees, both NHSP and ECT bank staff, ISS staff and volunteers at the Trust. Unfortunately, we cannot accept applications from applicants not listed within these groups.

If you would like to apply for this position please complete the attached Short Application Form and email this to the Recruitment Team at: ecn-tr.recruitment@nhs.net clearly marking for which vacancy you are applying for in the Subject Header of the email. Please note applications received after the closing date and time will not be accepted., Macclesfield District

General Hospital

Victoria Road, Macclesfield

SK10 3BL, https://www.eastcheshire.nhs.uk/ (Opens in a new tab), General Manager

Ali Shaw

ali.shaw1@nhs.net

01625661058

Operational Support Manager (Band 7 development opportunity) employer: The East

At East Cheshire NHS Trust, we pride ourselves on being an excellent employer that fosters a supportive and collaborative work environment. Our commitment to employee growth is evident through various development opportunities, including the chance to take on a Band 7 role within our dynamic Operational Management Team. Located in the heart of Macclesfield, we offer a unique opportunity to make a meaningful impact on patient care while enjoying a culture that values innovation, teamwork, and the well-being of our staff.
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Contact Detail:

The East Recruiting Team

+441625661058

ali.shaw1@nhs.net

StudySmarter Expert Advice 🤫

We think this is how you could land Operational Support Manager (Band 7 development opportunity)

✨Tip Number 1

Familiarize yourself with the current challenges facing operations within the NHS. Understanding these issues will help you demonstrate your motivation and readiness to tackle them during the interview.

✨Tip Number 2

Network with current employees at East Cheshire NHS Trust, especially those in operational roles. Building relationships can provide you with insights into the team dynamics and expectations for the Operational Support Manager position.

✨Tip Number 3

Prepare to discuss your experience with job planning and improving productivity. Be ready to share specific examples of how you've successfully implemented changes in previous roles that align with the responsibilities of this position.

✨Tip Number 4

Research the key performance standards relevant to the role, particularly around the 18-week RTT pathways and cancer pathways. Showing your knowledge in these areas will highlight your commitment to supporting the operational teams effectively.

We think you need these skills to ace Operational Support Manager (Band 7 development opportunity)

Operational Management
Performance Monitoring
Data Collection and Analysis
Project Management
Budget Management
Strong Communication Skills
Relationship Building
Problem-Solving Skills
Knowledge of NHS Standards and Protocols
IT Proficiency in Healthcare Systems
Governance and Compliance Understanding
Adaptability and Innovation
Capacity Planning
Experience with RTT Pathways
Understanding of Cancer Pathways

Some tips for your application 🫡

Understand the Role: Make sure you fully understand the responsibilities and requirements of the Operational Support Manager position. Tailor your application to highlight how your skills and experiences align with the specific duties mentioned in the job description.

Highlight Relevant Experience: Emphasize any previous experience you have in operational management, particularly within the NHS. Discuss your familiarity with performance standards, data collection, and analysis, as well as your ability to support teams in achieving targets.

Showcase Your Skills: Demonstrate your skills in job planning, productivity improvement, and IT systems relevant to operational management. Provide examples of how you've successfully implemented these skills in past roles.

Follow Application Instructions: Complete the Short Application Form as instructed and ensure you email it to the Recruitment Team at the specified address. Clearly mark the subject header with the vacancy you are applying for to avoid any confusion.

How to prepare for a job interview at The East

✨Understand the NHS Landscape

Make sure you have a solid understanding of the current challenges facing operations within the NHS. This will help you demonstrate your motivation and readiness to tackle these issues during the interview.

✨Showcase Your Relationship-Building Skills

Be prepared to discuss examples of how you've built strong working relationships in previous roles. Highlight your ability to influence and change practice through collaboration with operational teams.

✨Prepare for Data-Driven Discussions

Since the role involves data collection and analysis, be ready to talk about your experience with these processes. Bring examples of how you've used data to support operational service delivery and improve productivity.

✨Familiarize Yourself with Key Performance Standards

Research the key performance standards relevant to the role, especially those related to 18-week RTT pathways and cancer pathways. Being knowledgeable about these standards will show your commitment to supporting the specialties effectively.

Operational Support Manager (Band 7 development opportunity)
The East Apply now
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  • Operational Support Manager (Band 7 development opportunity)

    Macclesfield
    Full-Time
    28800 - 43200 £ / year (est.)
    Apply now

    Application deadline: 2026-12-16

  • T

    The East

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