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For Companies At a Glance
- Tasks: Optimize supply chain, enhance customer experience, and drive operational efficiency in a fast-paced environment.
- Company: Join a rapidly growing international online retailer based in London, focused on global operations.
- Benefits: Enjoy 33 days annual leave, healthcare cash plan, employee discounts, and fun quarterly socials!
- Why this job: Make a real impact in a dynamic company while becoming a logistics expert in a high-growth setting.
- Qualifications: 2-3 years in operations or logistics, strong analytical skills, and excellent communication abilities required.
- Other info: Proactive attitude needed; thrive in a fast-moving environment with opportunities for personal growth.
The predicted salary is between 36000 - 60000 £ per year.
Senior Operations Executive – Fast-Growing Online Retailer (London Office)
🚀 Join a high-growth eCommerce business and take ownership of global operations! 🚀
We’re partnering with a rapidly growing international online retailer to find a Senior Operations Executive who can help optimize their supply chain, drive efficiency, and enhance customer experience. Based in their London office, this role reports to the Global 3PL Manager and will be responsible for ensuring stock is in the right place at the right time across multiple regions.
The Role
This is an exciting opportunity for someone who thrives in a fast-paced, data-driven logistics environment and is ready to make a real impact. The successful candidate will be responsible for:
- Optimising Reverse Logistics & Rework Operations – Ensuring smooth and cost-effective returns and refurbishments.
- Supporting Strategic Growth & Regional Expansion – Partnering with third-party logistics providers (3PLs) to drive fulfillment strategy across new and existing markets.
- Enhancing Operational Efficiency & Performance Monitoring – Tracking key metrics and driving data-led improvements in supply chain operations.
Key Responsibilities
- 📊 Data & Performance Analysis – Monitor and report on KPIs such as 3PL & courier performance, rework completion times, and returns backlog to improve efficiency.
- 🔍 Process Improvement – Identify bottlenecks in existing workflows and implement both quick fixes and long-term optimisations.
- 🌎 Logistics Expansion & Optimisation – Assist in launching new 3PLs, refining fulfilment strategies (B2C, Amazon SFP/FBA), and scaling regional logistics efforts.
- 🚀 Refurbishment & Inventory Management – Collaborate with logistics providers and internal teams to create effective rework schedules and forecast spare part needs.
- 🤝 Cross-Team Collaboration – Work closely with customer service, product, and finance teams to streamline operations and enhance the customer journey.
- 🎯 Becoming a Logistics Expert – Utilise data, problem-solving, and automation to continuously refine operations and boost efficiency.
Who We\’re Looking For
Our client is looking for someone with a strong background in operations and logistics who is ready to take on an exciting challenge in a fast-paced retail environment. The ideal candidate will have:
- 2-3 years of experience in operations, logistics, or supply chain management, ideally within a fast-moving eCommerce, retail, or 3PL setting.
- Experience working with third-party logistics providers (3PLs) and a solid understanding of fulfilment operations.
- A strong analytical mindset – someone who enjoys working with data, KPIs, dashboards, and Microsoft Excel to drive decision-making.
- A process improvement focus, with a track record of identifying and implementing efficiency-boosting initiatives.
- Excellent communication skills, with the ability to liaise effectively between internal teams and external partners.
- A proactive and resilient attitude, thriving in a fast-moving, high-growth environment.
Why Join This Company?
This is a fantastic opportunity to join a rapidly growing online retailer that is expanding across international markets. The company is fast-paced, dynamic, and ambitious, offering an exciting chance to play a key role in shaping its global operations.
✨ What’s in it for you?
💙 Healthcare Cash Plan (post-probation)
🌴 33 days annual leave (including UK bank holidays)
🛍️ Employee discounts across all brands
🚴 Cycle to Work scheme
🎉 Quarterly socials – Think speedboat trips, cocktail making, roller discos & more!
🥯 Bagel Tuesdays & fresh fruit to keep you fueled throughout the week
If you’re looking for a new challenge in operations and logistics and want to join a company where you can make a real impact, we’d love to hear from you!
📩 Apply now to find out more. 🚀
Senior Operations Executive employer: The Early Careers Company
Contact Detail:
The Early Careers Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Operations Executive
✨Tip Number 1
Familiarize yourself with the latest trends in eCommerce logistics and supply chain management. Understanding current challenges and innovations will help you stand out during discussions and interviews.
✨Tip Number 2
Network with professionals in the logistics and operations field, especially those who have experience with third-party logistics providers (3PLs). This can provide you with valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've improved operational efficiency in past roles. Highlighting your analytical mindset and process improvement focus will resonate well with the hiring team.
✨Tip Number 4
Showcase your ability to collaborate across teams by preparing examples of successful cross-functional projects. This will demonstrate your communication skills and your proactive approach in a fast-paced environment.
We think you need these skills to ace Senior Operations Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operations, logistics, and supply chain management. Emphasize any work with third-party logistics providers and your analytical skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for eCommerce and logistics. Mention specific examples of how you've improved processes or driven efficiency in previous roles.
Highlight Data-Driven Achievements: In your application, include metrics and KPIs that demonstrate your impact in previous positions. This could be improvements in turnaround times, cost savings, or enhanced customer satisfaction.
Showcase Communication Skills: Since the role involves cross-team collaboration, provide examples of how you've effectively communicated with different teams or external partners to achieve operational goals.
How to prepare for a job interview at The Early Careers Company
✨Show Your Analytical Skills
Since the role requires a strong analytical mindset, be prepared to discuss your experience with data analysis and how you've used KPIs to drive decision-making in previous roles. Bring examples of dashboards or reports you've created.
✨Demonstrate Process Improvement Experience
Highlight specific instances where you've identified bottlenecks in operations and successfully implemented improvements. Be ready to explain the impact of these changes on efficiency and performance.
✨Understand Third-Party Logistics
Familiarize yourself with the logistics landscape, especially regarding third-party logistics providers (3PLs). Be prepared to discuss your experience working with them and how you can enhance fulfillment strategies.
✨Emphasize Cross-Team Collaboration
This role involves working closely with various teams. Share examples of how you've effectively communicated and collaborated with different departments to streamline operations and improve customer experiences.
