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- Tasks: Support employees with HR advice and ensure best practices are followed.
- Company: Join a leading company known for its commitment to security and integrity.
- Benefits: Competitive pay, generous holidays, enhanced maternity/paternity, and career progression opportunities.
- Why this job: Make a real difference in employee relations while developing your HR skills.
- Qualifications: Experience in HR advisory roles and strong communication skills required.
- Other info: Dynamic work environment with a focus on personal and professional growth.
The predicted salary is between 30000 - 50000 £ per year.
To be part of the HR Team, you will drive and support the delivery of a central advice service function for employees across the company, with a focus on delivering excellent customer service tailored for managers, employees and peers. Security is core to the DX proposition and an aspect we pride ourselves in. It is therefore an essential part of all our business processes, as well as the selection of individuals who work for or on behalf of the company. Our aim is to set and maintain the highest standards of security and mail integrity within the industry. In order to do this, we have a strict vetting process for all.
When you apply for a job with DX, you will need to confirm that you understand, and are happy for us to initiate, our vetting process as well as being able to work in the UK/ROI. We have an industry leading vetting that helps and supports all colleagues joining the business through the process to make it as swift and simple as possible.
Main Responsibilities
- Work closely with the rest of the HR Services Advisory team as a second line ER support and supporting the HR Administration team to deliver an effective first line ER service knowing when and how to elevate general & ER issues to the second line.
- Develop and maintain strong & trusted partnerships with managers, providing constructive challenges as well as acting as a sounding board whilst ensuring best practice is adhered to.
- Responsible for the regular updates of the company policies and the creation of new policies in line with legislation.
Measures: Knowledge, Skills and Experience
- Experience of being part of a centrally located HR shared service centre with multi-sites nationally.
- Experience of providing advice on a range of HR issues including disciplinaries, grievance, absence, performance and other ER cases.
- Finely honed coaching skills with experience of supporting customers to grow in their knowledge and understanding of HR processes and procedures.
- An up-to-date knowledge and understanding of relevant employment legislation.
- Demonstrable experience of developing and maintaining strong business relationships and the ability to communicate effectively at different levels with strong written and verbal communication skills.
- Commercially aware and able to balance HR and business requirements.
- Flexible and adaptive to changing priorities with the ability to work in an agile environment and manage a fast paced, fluctuating and diverse workload whilst maintaining accuracy and attention to detail.
Benefits
- Competitive Rates of Pay
- Holidays: 20 days increasing with length of service + bank holidays
- Long Service Recognition scheme
- Enhanced Maternity & Paternity
- Enhanced Company Pension Scheme
- Life Assurance
- Employee Assistance programme including 24/7 Virtual GP
- DX Discounts Portal
- Excellent opportunities for career progression and more!
We look forward to hearing from you.
ER Advisor in Northampton employer: The DX Group
Contact Detail:
The DX Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ER Advisor in Northampton
✨Tip Number 1
Network like a pro! Reach out to current employees at DX on LinkedIn or through mutual connections. A friendly chat can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research DX's values and recent news. Tailor your answers to show how your experience aligns with their focus on security and customer service.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family. Get comfortable discussing your HR experience and how you can contribute to the team’s success in delivering excellent service.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds!
We think you need these skills to ace ER Advisor in Northampton
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the ER Advisor role. Highlight your experience in HR shared services and any specific cases you've handled that relate to the responsibilities mentioned in the job description.
Show Off Your Communication Skills: Since strong written and verbal communication is key for this role, use clear and concise language in your application. Don’t forget to showcase examples where you’ve effectively communicated with managers or employees.
Demonstrate Your Knowledge of Employment Legislation: We want to see that you’re up-to-date with relevant employment laws. Mention any training or certifications you have, and provide examples of how you’ve applied this knowledge in previous roles.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your details and keep track of your application!
How to prepare for a job interview at The DX Group
✨Know Your HR Stuff
Make sure you brush up on your knowledge of employment legislation and HR processes. Be ready to discuss specific cases you've handled, like disciplinaries or grievances, and how you approached them. This shows you're not just familiar with the theory but have practical experience too.
✨Showcase Your Communication Skills
As an ER Advisor, you'll need to communicate effectively at all levels. Prepare examples of how you've built strong relationships with managers and colleagues. Think about times when your communication made a difference in resolving an issue or improving a process.
✨Demonstrate Flexibility and Adaptability
The role requires someone who can handle a fast-paced environment. Be ready to share experiences where you've successfully managed changing priorities or a diverse workload. Highlight your ability to stay organised and maintain attention to detail under pressure.
✨Understand the Company Culture
Research DX and its values, especially around security and customer service. Be prepared to explain how your personal values align with theirs and how you can contribute to maintaining their high standards. This will show that you're genuinely interested in the company and its mission.
