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For Companies At a Glance
- Tasks: Lead and grow new territories for Drain Doctor, driving sales and managing operations.
- Company: Join Neighborly, a leading home services company with a strong reputation for growth.
- Benefits: Enjoy a competitive salary, performance bonuses, and a company car.
- Other info: Be part of a supportive team with excellent training and career development opportunities.
- Why this job: Make a real impact by building and scaling operations from the ground up.
- Qualifications: 5 years of management experience, ideally in drainage or plumbing.
The predicted salary is between 40000 - 50000 £ per year.
LOCATION: Stockport
TYPE: Based across NW England (Stockport, Stoke, Liverpool)
HOURS: 40 hours per week
About Us
Neighborly was established over 40 years ago in the United States as a small family business. Since then, Neighborly has grown into a world-leading company in home services. Landing in the UK in 2010, it has shown its keen intent for growth, with over 330 locations across 6 brands, and over 4,000 frontline operatives.
Our Brands:
- Drain Doctor
- Bright & Beautiful
- Countrywide Grounds Maintenance
- Dream Doors
- Greensleeves Lawn Care
Brand Information:
Drain Doctor is a market-leading national provider of emergency and planned drainage and plumbing services through a franchised network of nearly 30 branches.
REPORTING STRUCTURE
Reports To: Brand Managing Director
Direct Reports
PURPOSE OF THE ROLE
This role is responsible for establishing, operating, and growing new and existing territories under the corporate brand umbrella. The Regional Development Manager will build the business from the ground up - setting up operations, developing the customer base, driving sales, leading teams, and managing day-to-day performance.
Key Responsibilities
Territory Set-Up & GrowthPrepare and launch new territories, including:
- Identifying and securing premises
- Purchasing and managing vehicles and equipment
- Recruiting, onboarding, and developing technicians and support staff
For New and Existing Territories:
- Partner with the Brand Leader to develop and then execute a strategic growth plan, including managing sales leads, prospecting and identifying marketing opportunities and sales strategies.
- Identify, maximise, and convert commercial sales opportunities across the territories.
- Build brand presence and awareness within the local market.
Drive a customer-led approach, identifying opportunities to grow revenue and strengthen relationships. Develop and manage key accounts, aligning activity with broader growth strategy. Monitor sales performance, analyse data, prepare reports and provide feedback to inform decision-making.
Operational ManagementManage the day-to-day operations of the territories. Lead, coach, and manage technical and operational teams to ensure performance and engagement. Maintain accurate and detailed records in line with the operations manual and brand requirements. Review operational efficiency and continuously refine the operating model to improve performance. Prepare the business for transition to a franchisee model, ensuring systems, processes, and performance standards are in place.
Experience/Skills/KnowledgeEXPERIENCE:
- Minimum 5 years’ management experience
- Strong commercial acumen
- Essential: experience within the drainage and/or plumbing sector
- Desirable: background in sales, business development, or growth-focused roles
- Desirable: understanding of franchise or multi-site business models
Skills / Knowledge
- General business and people management
- Strategic thinking with a growth mindset
- Strong sales capability with a clear understanding of the importance of financial performance
- Excellent written and verbal communication skills
- Effective time management and prioritisation
- Confident decision-making and problem-solving
- Strong IT capability
- High-quality interpersonal skills for relationship building
- Full UK driving licence
- Coaching and mentoring approach
- Tenacity and drive to meet and exceed targets
- Collaborative and team-focused working style
- Ability to multitask and manage competing priorities
- Self-motivated, proactive, and comfortable setting personal goals
- Strategic thinker with the ability to analyse information and understand performance
- Adaptable, flexible, and resilient in a fast-paced environment
- Confident starting operations from scratch and managing ongoing elements
- Hands-on, can-do attitude with a strong sense of ownership
- Competitive salary with performance bonuses
- Company car
- Comprehensive training and support from us to be successful in the role
- Access to a proven business model with strong brand recognition
- A collaborative and supportive team environment
- An opportunity to work within a highly recognised and successful brand
Regional Operations Manager - Drain Doctor in Stockport employer: The Dwyer Group
Contact Detail:
The Dwyer Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Operations Manager - Drain Doctor in Stockport
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend local events, join relevant groups on social media, and don’t be shy about reaching out to folks on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand what makes Drain Doctor tick and how you can contribute to their growth. Tailor your answers to show how your experience aligns with their goals – it’ll make you stand out!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. Focus on articulating your management experience and how you’ve driven sales or improved operations in past roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search. So, hit that apply button and show us what you’ve got!
We think you need these skills to ace Regional Operations Manager - Drain Doctor in Stockport
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Regional Operations Manager role. Highlight your experience in management, especially within the drainage or plumbing sector, and show us how your skills align with our growth-focused approach.
Showcase Your Achievements: Don’t just list your responsibilities; we want to see your successes! Use specific examples of how you've driven sales, managed teams, or improved operational efficiency in previous roles. Numbers and results speak volumes!
Keep It Professional Yet Personal: While we love a professional tone, don’t be afraid to let your personality shine through. Share your passion for the industry and your vision for growth. We’re looking for someone who can connect with our team and customers alike!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at The Dwyer Group
✨Know Your Stuff
Make sure you understand the drainage and plumbing sector inside out. Brush up on industry trends, challenges, and key players. This will not only show your passion but also your readiness to tackle the role head-on.
✨Showcase Your Leadership Skills
As a Regional Operations Manager, you'll be leading teams and driving performance. Prepare examples of how you've successfully managed teams in the past, focusing on your coaching and mentoring approach. Highlight any specific achievements that demonstrate your ability to grow a business.
✨Be Ready to Discuss Strategy
This role involves strategic thinking and growth planning. Come prepared with ideas on how you would approach territory set-up and growth. Think about how you would identify and maximise sales opportunities, and be ready to discuss your thought process.
✨Demonstrate Your Customer Focus
A customer-led approach is crucial for this position. Be prepared to talk about how you've built and maintained strong customer relationships in previous roles. Share specific examples of how you've driven revenue growth through customer engagement.