At a Glance
- Tasks: Coordinate wholesale operations, manage customer relations, and drive sales for Dune London.
- Company: Join Dune London, a leading affordable luxury footwear brand with global reach.
- Benefits: Enjoy 60% discount, blended working, and 25 days holiday plus bank holidays.
- Other info: Participate in team socials and contribute to charitable initiatives.
- Why this job: Be part of a dynamic team in a fast-paced fashion environment with growth opportunities.
- Qualifications: 3 years in wholesale operations, excellent admin skills, and a positive attitude.
The predicted salary is between 30000 - 42000 £ per year.
Dune London is the leading affordable luxury footwear and accessories brand in the UK, with broad distribution across both the UK and internationally. It has 50 stores in the UK and over 100 in 25 countries around the world. The company is entering a period of sustained growth both through expansion of sales on its online channels and through third party partners both in the UK and globally. Celebrating over 30 years in the industry, the Dune group has built an enviable position as the specialist in quality fashion footwear and accessories which has given it a unique position at the high end of the high street.
About the role
We are looking for an established Wholesale Coordinator to join our Off Price Wholesale Department. You will be a dynamic people-person with the ability to build collaborative working relationships quickly. To provide effective support to the Off Price Department in order to drive sales, overachieve targets and maximise profitability. You will efficiently and accurately execute the operational activities of the Off Price channel, ensuring that all business needs are met. This role will own the operational aspect for Off Price customers.
Responsibilities
- Act as the primary operational contact for customers and suppliers, providing prompt, professional support across all queries.
- Manage end‑to‑end Off Price operations, including supply chain, logistics, FOB/POE/landed shipping methods, and compliance with customer packing and QC requirements.
- Maintain accurate operational schedules and critical paths, collaborating closely with Sales, Buying and Suppliers to minimise risk and support revenue delivery.
- Handle PO management, including raising and updating POs, resolving discrepancies, and ensuring alignment with schedules.
- Coordinate timely and accurate invoicing, legal paperwork, and order book updates, working closely with Finance and suppliers.
- Support free stock list processes, general administration tasks, and provide cross‑team support during busy periods or staff absences.
- Build strong working relationships internally and externally, ensuring excellent service while maintaining discretion across customers and suppliers.
- Participate in regular team meetings and contribute to effective communication across Off Price, Wholesale, Finance, Logistics and Buying.
Qualifications
- 3 Years’ experience within Wholesale Operations or similar area with transferable skills
- Highly organised and efficient with excellent administration skills
- Proficient in Microsoft Office, in particular Excel – ideally knowledge of basic formulas
- Process driven – logical, analytical, numerate, accurate and detail-oriented
- A natural problem-solver, who is able to multi-task and work under pressure in a fast-paced environment
- Positive ‘can do’ attitude, adaptable, proactive, enthusiastic and prepared to be hands-on
- A diplomatic team player, with excellent interpersonal skills who can interact effectively at all levels and build relationships internally and externally and can also work autonomously when required
- Excellent presentation and great ambassador for The Dune Group
- Sound experience of working in a similar role within the fashion / retail industry
About the perks
- Blended working – spreading your time across our office and remote working
- Sustainable office in bustling West London (near Westfield)
- Friendly and open culture with flat structures allowing plenty of opportunity for development.
- Company growth and opportunity; Dune is evolving all the time
- Open-minded company, welcoming thoughts and ideas to be shared
- Working with charitable organisations to help raise funds and give something back. Our current charity partner is Mental Health UK.
- 60% employee discount on Dune products – what’s not to love!
- 25 days holiday (plus the bank holidays)
- Cycle2work
- Company pension scheme
- Life assurance for all team members
- 3.00 p.m. finish every pay day Friday!
- Team socials and drinks – we like to have fun!
- Access to our employee assistance programme, retailTRUST, who provide loads of resources to support with wellbeing and personal development offer free counselling legal advice and financial guidance.
- Our own Wellbeing Allies – there to talk when you need them.
What happens next?
We will take a good look at your application and if we don’t feel we are right for you, we’ll make sure we let you know but sadly we are not able to give tailored feedback. If we are excited to find out more about you, we will give you a call and arrange to talk.
A few things that might help: Research the brand, the role, your interviewer on LinkedIn; browse our website; and visit a store if you can. Make sure you have plenty of examples to show off all your amazing skills and experience relevant to this role.
Wholesale Operations Coordinator employer: The Dune Group
Dune London is an exceptional employer, offering a vibrant work culture in the heart of West London, where employees enjoy a blend of office and remote working. With a strong focus on employee development, generous benefits including a 60% discount on products, and a commitment to wellbeing through initiatives like the employee assistance programme, Dune fosters a supportive environment that encourages collaboration and innovation. Join a company that values your contributions and is dedicated to making a positive impact both within the team and the community.
StudySmarter Expert Advice🤫
We think this is how you could land Wholesale Operations Coordinator
✨Tip Number 1
Get to know Dune London inside out! Research the brand, their products, and their values. This will not only help you in interviews but also show your genuine interest in the company.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 3
Prepare for those tricky interview questions! Think of examples from your past experiences that highlight your skills in operations, problem-solving, and teamwork. We want to see how you shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Dune family.
We think you need these skills to ace Wholesale Operations Coordinator
Some tips for your application 🫡
Do Your Homework:Before you start writing your application, take some time to research Dune London. Understanding our brand, values, and the specifics of the Wholesale Operations Coordinator role will help you tailor your application and show us you're genuinely interested.
Show Off Your Skills:Make sure to highlight your relevant experience and skills in your application. We want to see how your background aligns with the responsibilities of the role, so don’t hold back on showcasing your organisational prowess and problem-solving abilities!
Be Professional Yet Personal:While we appreciate professionalism, we also love a bit of personality! Let your unique voice shine through in your application. This is your chance to show us who you are beyond just your qualifications.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at The Dune Group
✨Know Your Stuff
Before the interview, dive deep into Dune London's brand values, their product range, and recent news. Understanding their position in the affordable luxury market will help you connect your experience to their needs.
✨Showcase Your Skills
Prepare specific examples from your past roles that highlight your organisational skills, problem-solving abilities, and experience in wholesale operations. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Build Rapport
As a people-person, focus on building a connection with your interviewer. Be friendly, engage in small talk, and show genuine interest in their experiences at Dune London. This can set a positive tone for the rest of the interview.
✨Ask Smart Questions
Prepare thoughtful questions about the Off Price Wholesale Department and how it fits into Dune's growth strategy. This shows your enthusiasm for the role and helps you assess if it's the right fit for you.
