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For Companies At a Glance
- Tasks: Deliver exceptional customer service and showcase our stylish footwear range.
- Company: Join a family-run business with a friendly culture and growth opportunities.
- Benefits: Enjoy a competitive commission, 60% discount, and 33 days holiday.
- Why this job: Be part of a vibrant team and make a real impact in fashion retail.
- Qualifications: Passion for shoes, excellent customer service skills, and a positive attitude.
- Other info: Flexible working options and a focus on employee wellbeing and development.
The predicted salary is between 10 - 13 £ per hour.
About us
Making shoes, quality ones, is not an easy task. They are a complex product that require over 120 processes to put together. We know how to blend fashion seamlessly with fit and quality to create that unique feeling you get when slipping on the perfect pair. Our products are fashion focused yet comfortable, flattering yet fit beautifully, of superior quality yet affordable. Perhaps it’s because they’ve been in our founder’s family for four generations or because we’ve been doing what we do for over a quarter of a century; footwear and accessories are in our blood. We’re a family business which is reflected in the open and friendly culture. We’re small enough for you to have a voice and big enough for there to be plenty of progression opportunities. Our future is bursting with opportunity in the UK and globally. There couldn’t be a better time to join. You belong at Dune!
About the role
You’ll join our vibrant team in Street where you will play an integral role at the heart of our business. We want you to love what you do as much as we do and have fun in your role. We will support you and your development as you deliver the Dune experience and exceed our customers’ expectations in service and in-store experience. Of course, we always #STARTWITHTHESHOES so your first steps will be choosing your own shoes and getting to know our beautiful range of shoes and accessories. Part Time 4 to 8 hours.
About you
- A natural ability to deliver excellent customer service
- A positive team player approach
- Enthusiasm for interacting with customers
- Passion for shoes and fashion, keeping up to date with the latest trends
- Confidence to guide our customers through our beautifully designed product and advise on how to style each piece
What’s in it for you?
- Friendly and open culture with plenty of opportunity for development
- Clear progression from Bronze to Gold level sales with reward and recognition to match
- A competitive commission scheme which rewards the teams’ sales efforts
- Uniform Allowance – you’ll receive a seasonal allowance to showcase our latest product whilst working in store
- Working with charitable organisations to help raise funds and give something back. Our current charity partner is Mental Health UK who provide invaluable support for mental wellbeing
- 60% employee discount on Dune products – what’s not to love!
- 33 days holiday (inclusive of bank holidays – pro rata if part time)
- We’re happy to talk flexible working & understand the importance of work-life balance
- Company pension scheme
- Life assurance for all team members
- We look after our people – employee awards where we celebrate success and reward commitment
- Team incentives and socials – we like to have fun!
- Company growth and opportunity; Dune is evolving all the time, we encourage and support our team members to enable continuous professional career development and provide opportunity for progression
- Open-minded company, welcoming thoughts and ideas to be shared
- Access to our employee assistance programme, retailTRUST, who provide loads of resources to support with wellbeing and personal development, offer free counselling, legal advice and financial guidance.
- Our own Wellbeing Allies – there to talk when you need them.
What happens next?
We will take a good look at your application and if we don’t feel we are right for you, we’ll make sure we let you know but sadly we are not able to give tailored feedback. If we are excited to find out more about you, we will give you a call and arrange to talk.
A few things that might help:
- Research the brand and the role; browse our website; and visit our store
- Make sure you have plenty of examples to show off all your amazing skills and experience relevant to this role
Sales Advisor in Street employer: The Dune Group
Contact Detail:
The Dune Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor in Street
✨Tip Number 1
Get to know Dune inside out! Before your interview, spend some time browsing our website and visiting our store. Familiarise yourself with our products and the brand's story so you can show off your passion for shoes and fashion.
✨Tip Number 2
Prepare some killer examples of your customer service skills. Think about times when you've gone above and beyond for a customer or worked well in a team. We want to see that you can deliver the Dune experience and exceed expectations!
✨Tip Number 3
Don’t be shy about showing your enthusiasm! Whether it’s your love for the latest trends or how you style your own outfits, let your personality shine through. We’re all about having fun while delivering great service!
✨Tip Number 4
Finally, remember to ask questions during your interview. Show us that you’re genuinely interested in the role and the company culture. It’s a two-way street, and we want to make sure you feel at home with us!
We think you need these skills to ace Sales Advisor in Street
Some tips for your application 🫡
Do Your Homework: Before you start writing your application, take some time to research Dune and the Sales Advisor role. Check out our website, visit a store if you can, and get a feel for our brand and culture. This will help you tailor your application and show us that you're genuinely interested.
Show Off Your Skills: When you're putting together your application, make sure to highlight your customer service skills and any relevant experience. We want to see how you can bring your unique flair to our team, so don’t hold back on sharing those fantastic examples!
Be Yourself: We love authenticity! Let your personality shine through in your application. Share your passion for shoes and fashion, and don’t be afraid to show us what makes you tick. We’re looking for team players who are enthusiastic about interacting with customers.
Apply Through Our Website: Once you’ve polished your application, make sure to submit it through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at The Dune Group
✨Know the Brand Inside Out
Before your interview, take some time to really understand Dune's ethos and product range. Browse their website, visit a store, and get familiar with their latest collections. This will not only show your enthusiasm but also help you connect your answers to the brand's values during the interview.
✨Prepare Your Customer Service Stories
Think of specific examples from your past experiences where you delivered excellent customer service. Whether it was resolving a complaint or going the extra mile for a customer, having these stories ready will demonstrate your natural ability to engage with customers and provide the Dune experience they expect.
✨Show Your Passion for Fashion
Dune is all about shoes and fashion, so make sure to express your passion during the interview. Talk about your favourite trends, styles, or even your own shoe collection. This will help you stand out as someone who genuinely cares about the products and can guide customers effectively.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, progression opportunities, or how Dune supports its employees' development. This shows that you’re not just interested in the job, but also in being a part of the Dune family and contributing to its growth.