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- Tasks: Join our team as a Sales Advisor, delivering exceptional customer service and showcasing our stylish footwear.
- Company: Dune is a family-run business with a rich heritage in quality footwear and a commitment to sustainability.
- Benefits: Enjoy a 60% employee discount, flexible working, and 33 days holiday, plus a competitive commission scheme.
- Why this job: Be part of a fun, supportive culture with clear progression opportunities and a focus on personal development.
- Qualifications: We seek enthusiastic team players with a passion for fashion and excellent customer service skills.
- Other info: Join us in making a positive impact through charity partnerships and employee wellbeing initiatives.
The predicted salary is between 24000 - 36000 £ per year.
About us
Making shoes, quality ones, is not an easy task. They are a complex product that require over 120 processes to put together. We know how to blend fashion seamlessly with fit and quality to create that unique feeling you get when slipping on the perfect pair. Our products are fashion focused yet comfortable, flattering yet fit beautifully, of superior quality yet affordable.
Perhaps it’s because they’ve been in our founder’s family for four generations or because we’ve been doing what we do for over a quarter of a century; footwear and accessories are in our blood. We’re a family business which is reflected in the open and friendly culture. We’re small enough for you to have a voice and big enough for there to be plenty of progression opportunities.
We’re also making steps to build a more sustainable future. We’re committed to reducing our carbon emissions and are working with the BRC Climate Action Roadmap to work towards achieving net zero targets across the retail industry by 2040. Head to our website for more details.
Our future is bursting with opportunity. We’re opening new stores and growing our wholesale, international and online business. We’ve also invested in an amazing new office in the heart of West London to enable us to fulfil our creativity and work collaboratively. There couldn’t be a better time to join. You belong at Dune!
About the role
You’ll join our vibrant team in Boundary Mills Newcastle where you will play an integral role at the heart of our business. We want you to love what you do as much as we do and have fun in your role. We will support you and your development as you deliver the Dune experience and exceed our customers’ expectations in service and in-store experience. Of course, we always #STARTWITHTHESHOES so your first steps will be choosing your own shoes and getting to know our beautiful range of shoes and accessories.
About you
- A natural ability to deliver excellent customer service
- A positive team player approach
- Enthusiasm for interacting with customers
- Passion for shoes and fashion, keeping up to date with the latest trends
- Confidence to guide our customers through our beautifully designed product and advise on how to style each piece
What’s in it for you?
- Friendly and open culture with plenty of opportunity for development
- Clear progression from Bronze to Gold level sales with reward and recognition to match
- A competitive commission scheme which rewards the teams’ sales efforts
- Uniform Allowance – you’ll receive a seasonal allowance to showcase our latest product whilst working in store
- Working with charitable organisations to help raise funds and give something back. Our current charity partner is Mental Health UK who provide invaluable support for mental wellbeing
- 60% employee discount on Dune products – what’s not to love!
- 33 days holiday (inclusive of bank holidays – pro rata if part time)
- We’re happy to talk flexible working & understand the importance of work-life balance
- Company pension scheme
- Life assurance for all team members
- We look after our people – employee awards where we celebrate success and reward commitment
- Team incentives and socials – we like to have fun!
- Company growth and opportunity; Dune is opening new stores and channels and evolving all the time, we encourage and support our team members to enable continuous professional career development and provide opportunity for progression
- Open-minded company, welcoming thoughts and ideas to be shared
- Access to our employee assistance programme, retailTRUST, who provide loads of resources to support with wellbeing and personal development, offer free counselling, legal advice and financial guidance.
- Our own Wellbeing Allies – there to talk when you need them.
Sales Advisor - Newcastle Boundary Mill employer: The Dune Group
Contact Detail:
The Dune Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Newcastle Boundary Mill
✨Tip Number 1
Familiarise yourself with Dune's product range and current fashion trends. Being knowledgeable about their shoes and accessories will not only impress during your interview but also help you connect with customers effectively.
✨Tip Number 2
Showcase your customer service skills by engaging with potential customers in your daily life. Whether it's at a local store or online, practice how you would approach and assist customers, as this experience can be invaluable.
✨Tip Number 3
Network with current or former employees of Dune to gain insights into the company culture and expectations. This can provide you with useful information that can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your passion for shoes and fashion during the interview. Share personal experiences or stories that highlight your enthusiasm, as this aligns perfectly with Dune's values and mission.
We think you need these skills to ace Sales Advisor - Newcastle Boundary Mill
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand Dune Group's values and culture. Highlight your alignment with their friendly and open environment in your application.
Tailor Your CV: Make sure your CV reflects your customer service experience and passion for fashion. Use specific examples that demonstrate your ability to engage with customers and work as part of a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the brand. Mention your love for shoes and fashion, and how you can contribute to delivering an exceptional customer experience.
Showcase Relevant Skills: In your application, emphasise skills such as teamwork, communication, and a proactive approach to customer service. These are key attributes that Dune Group is looking for in a Sales Advisor.
How to prepare for a job interview at The Dune Group
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for shoes and fashion during the interview. Share your knowledge of current trends and how you keep up with the latest styles, as this will demonstrate your genuine interest in the role.
✨Highlight Customer Service Skills
Prepare examples from your past experiences where you delivered excellent customer service. The Dune Group values a natural ability to connect with customers, so showcasing your skills in this area will be crucial.
✨Emphasise Teamwork
Since the role requires a positive team player approach, be ready to discuss how you work well in a team. Share stories that illustrate your collaborative spirit and how you contribute to a friendly work environment.
✨Ask Thoughtful Questions
Prepare some insightful questions about the company culture, progression opportunities, and sustainability efforts. This shows your interest in the company and helps you determine if it's the right fit for you.
