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- Tasks: Join our vibrant team as a Sales Advisor, delivering exceptional customer service and showcasing our stylish products.
- Company: Dune is a family-run business with over 25 years of experience in quality footwear and accessories.
- Benefits: Enjoy a 60% employee discount, flexible working, and a competitive commission scheme.
- Why this job: Be part of a friendly culture with growth opportunities and a commitment to sustainability.
- Qualifications: We seek enthusiastic team players with a passion for fashion and excellent customer service skills.
- Other info: Join us in making a positive impact through charity partnerships and employee wellbeing initiatives.
The predicted salary is between 24000 - 36000 £ per year.
Sales Advisor – Banbridge
Sales Advisor
About us
Making shoes, quality ones, is not an easy task. They are a complex product that require over 120 processes to put together. We know how to blend fashion seamlessly with fit and quality to create that unique feeling you get when slipping on the perfect pair. Our products are fashion focused yet comfortable, flattering yet fit beautifully, of superior quality yet affordable.
Perhaps it’s because they’ve been in our founder’s family for four generations or because we’ve been doing what we do for over a quarter of a century; footwear and accessories are in our blood.
We’re a family business which is reflected in the open and friendly culture. We’re small enough for you to have a voice and big enough for there to be plenty of progression opportunities.
We’re also making steps to build a more sustainable future. We’re committed to reducing our carbon emissions and are working with the BRC Climate Action Roadmap to work towards achieving net zero targets across the retail industry by 2040. Head to our website for more details.
Our future is bursting with opportunity. We’re opening new stores and growing our wholesale, international and online business. We’ve also invested in an amazing new office in the heart of West London to enable us to fulfil our creativity and work collaboratively. There couldn’t be a better time to join. You belong at Dune!
About the role
You’ll join our vibrant team in Banbridge where you will play an integral role at the heart of our business. We want you to love what you do as much as we do and have fun in your role. We will support you and your development as you deliver the Dune experience and exceed our customers’ expectations in service and in-store experience. Of course, we always #STARTWITHTHESHOES so your first steps will be choosing your own shoes and getting to know our beautiful range of shoes and accessories.
About you
We would love you to have:
· A natural ability to deliver excellent customer service
· A positive team player approach
· Enthusiasm for interacting with customers
· Passion for shoes and fashion, keeping up to date with the latest trends
· Confidence to guide our customers through our beautifully designed product and advise on how to style each piece
What’s in it for you?
· Friendly and open culture with plenty of opportunity for development
· Clear progression from Bronze to Gold level sales with reward and recognition to match
· A competitive commission scheme which rewards the teams’ sales efforts
· Uniform Allowance – you’ll receive a seasonal allowance to showcase our latest product whilst working in store
· Working with charitable organisations to help raise funds and give something back. Our current charity partner is Mental Health UK who provide invaluable support for mental wellbeing
· 60% employee discount on Dune products – what’s not to love!
· 33 days holiday (inclusive of bank holidays – pro rata if part time)
· We’re happy to talk flexible working & understand the importance of work-life balance
· Company pension scheme
. Free Car parking whilst at work
· Life assurance for all team members
· We look after our people – employee awards where we celebrate success and reward commitment
· Team incentives and socials – we like to have fun!
· Company growth and opportunity; Dune is opening new stores and channels and evolving all the time, we encourage and support our team members to enable continuous professional career development and provide opportunity for progression
· Open-minded company, welcoming thoughts and ideas to be shared
· Access to our employee assistance programme, retailTRUST, who provide loads of resources to support with wellbeing and personal development, offer free counselling, legal advice and financial guidance.
· Our own Wellbeing Allies – there to talk when you need them.
Sales Advisor - Banbridge employer: The Dune Group
Contact Detail:
The Dune Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Banbridge
✨Tip Number 1
Familiarise yourself with the brand's history and values. Understanding Dune's commitment to quality, sustainability, and customer service will help you connect with the team and demonstrate your enthusiasm during the interview.
✨Tip Number 2
Stay updated on the latest fashion trends and footwear styles. Being knowledgeable about current trends will not only impress your interviewers but also show your passion for shoes and fashion, which is crucial for a Sales Advisor role.
✨Tip Number 3
Prepare to showcase your customer service skills through role-playing scenarios. Think of examples where you've gone above and beyond for customers, as this will highlight your ability to deliver the exceptional service Dune prides itself on.
✨Tip Number 4
Engage with the company on social media. Follow Dune's accounts and interact with their posts. This not only shows your interest in the brand but can also provide insights into their culture and upcoming products, which can be beneficial during your application process.
We think you need these skills to ace Sales Advisor - Banbridge
Some tips for your application 🫡
Understand the Company Culture: Familiarise yourself with Dune's family-oriented and friendly culture. Highlight your ability to work in a team and your enthusiasm for customer interaction in your application.
Showcase Your Passion for Fashion: Emphasise your passion for shoes and fashion in your CV and cover letter. Mention any relevant experience or knowledge of current trends that can help you connect with customers.
Highlight Customer Service Skills: Demonstrate your natural ability to deliver excellent customer service. Provide examples from previous roles where you exceeded customer expectations or contributed to a positive shopping experience.
Tailor Your Application: Customise your CV and cover letter to reflect the specific requirements of the Sales Advisor role. Use keywords from the job description to ensure your application stands out to the hiring team.
How to prepare for a job interview at The Dune Group
✨Know the Brand Inside Out
Before your interview, make sure you research the company thoroughly. Understand their history, values, and product range, especially their focus on quality footwear and sustainability. This will show your genuine interest in the brand and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
As a Sales Advisor, excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. Highlight your ability to engage with customers and create a positive shopping experience.
✨Demonstrate Your Passion for Fashion
Express your enthusiasm for shoes and fashion during the interview. Stay updated on the latest trends and be ready to discuss how you would style different products. This passion can set you apart from other candidates.
✨Emphasise Teamwork and Collaboration
Dune values a friendly and open culture, so be prepared to discuss your experiences working in teams. Share examples of how you've contributed to a team environment and supported your colleagues, as this aligns with their company ethos.
