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- Tasks: Join our vibrant team as a Sales Advisor, delivering exceptional customer service and showcasing our stylish products.
- Company: Dune is a family-run business with over 25 years of experience in creating fashionable, quality footwear.
- Benefits: Enjoy a competitive commission scheme, 60% employee discount, and 33 days holiday pro rata.
- Why this job: Be part of a friendly culture with clear progression opportunities and a commitment to sustainability.
- Qualifications: We seek enthusiastic team players with a passion for fashion and excellent customer service skills.
- Other info: Flexible working options and access to wellbeing resources are available to support your personal development.
The predicted salary is between 24000 - 36000 £ per year.
About us
Making shoes, quality ones, is not an easy task. They are a complex product that require over 120 processes to put together. We know how to blend fashion seamlessly with fit and quality to create that unique feeling you get when slipping on the perfect pair. Our products are fashion focused yet comfortable, flattering yet fit beautifully, of superior quality yet affordable. Perhaps it's because they've been in our founders family for four generations or because we've been doing what we do for over a quarter of a century; footwear and accessories are in our blood. We're a family business which is reflected in the open and friendly culture. We're small enough for you to have a voice and big enough for there to be plenty of progression opportunities. We're also making steps to build a more sustainable future. We're committed to reducing our carbon emissions and are working with the BRC Climate Action Roadmap to work towards achieving net zero targets across the retail industry by 2040.
Our future is bursting with opportunity. We're opening new stores and growing our wholesale, international and online business. We've also invested in an amazing new office in the heart of West London to enable us to fulfil our creativity and work collaboratively. There couldn't be a better time to join. You belong at Dune!
About the role
You’ll join our vibrant team in Banbridge where you will play an integral role at the heart of our business. We want you to love what you do as much as we do and have fun in your role. We will support you and your development as you deliver the Dune experience and exceed our customers expectations in service and in-store experience. Of course, we always #STARTWITHTHESHOES so your first steps will be choosing your own shoes and getting to know our beautiful range of shoes and accessories.
About you
- A natural ability to deliver excellent customer service
- A positive team player approach
- Enthusiasm for interacting with customers
- Passion for shoes and fashion, keeping up to date with the latest trends
- Confidence to guide our customers through our beautifully designed product and advise on how to style each piece
What's in it for you?
- Friendly and open culture with plenty of opportunity for development
- Clear progression from Bronze to Gold level sales with reward and recognition to match
- A competitive commission scheme which rewards the teams sales efforts
- Uniform Allowance - you'll receive a seasonal allowance to showcase our latest product whilst working in store
- Working with charitable organisations to help raise funds and give something back. Our current charity partner is Mental Health UK who provide invaluable support for mental wellbeing
- 60% employee discount on Dune products - what's not to love!
- 33 days holiday (inclusive of bank holidays pro rata if part time)
- We're happy to talk flexible working & understand the importance of work-life balance
- Company pension scheme
- Life assurance for all team members
- We look after our people - employee awards where we celebrate success and reward commitment
- Team incentives and socials - we like to have fun!
- Company growth and opportunity; Dune is opening new stores and channels and evolving all the time, we encourage and support our team members to enable continuous professional career development and provide opportunity for progression
- Open-minded company, welcoming thoughts and ideas to be shared
- Access to our employee assistance programme, retailTRUST, who provide loads of resources to support with wellbeing and personal development, offer free counselling, legal advice and financial guidance.
- Our own Wellbeing Allies there to talk when you need them.
What happens next?
We will take a good look at your application and if we don't feel we are right for you, we'll make sure we let you know but sadly we are not able to give tailored feedback. If we are excited to find out more about you, we will give you a call and arrange to talk. A few things that might help: Research the brand and the role; browse our website; and visit our store. Make sure you have plenty of examples to show off all your amazing skills and experience relevant to this role.
Sales Advisor employer: The Dune Group
Contact Detail:
The Dune Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor
✨Tip Number 1
Familiarise yourself with our brand and products by visiting our website and local stores. Understanding our unique blend of fashion and comfort will help you connect with customers and demonstrate your passion during the interview.
✨Tip Number 2
Prepare to share specific examples of how you've delivered excellent customer service in the past. Highlighting your ability to engage with customers and enhance their shopping experience will show us that you're a great fit for our team.
✨Tip Number 3
Stay updated on the latest shoe and fashion trends. Being knowledgeable about current styles will not only impress us but also enable you to provide valuable advice to our customers, enhancing their shopping experience.
✨Tip Number 4
Show enthusiasm for teamwork and collaboration. We value a positive team player approach, so be ready to discuss how you've successfully worked with others in previous roles to achieve common goals.
We think you need these skills to ace Sales Advisor
Some tips for your application 🫡
Research the Brand: Start by exploring Dune's website and familiarise yourself with their products, values, and culture. Understanding their commitment to quality and sustainability will help you tailor your application.
Highlight Relevant Experience: When writing your CV and cover letter, focus on your customer service experience and any previous roles in retail or fashion. Provide specific examples of how you've delivered excellent service or contributed to a team.
Show Your Passion for Fashion: Express your enthusiasm for shoes and fashion in your application. Mention any trends you follow or styles you love, as this will demonstrate your genuine interest in the role and the brand.
Prepare for the Interview: If selected for an interview, be ready to discuss your experiences in detail. Think of scenarios where you've excelled in customer service or worked effectively in a team, as these are key qualities Dune is looking for.
How to prepare for a job interview at The Dune Group
✨Know the Brand Inside Out
Before your interview, take some time to research Dune and its products. Familiarise yourself with their latest collections, sustainability efforts, and company culture. This will not only show your enthusiasm but also help you answer questions more effectively.
✨Prepare Customer Service Scenarios
As a Sales Advisor, delivering excellent customer service is key. Think of specific examples from your past experiences where you went above and beyond for a customer. Be ready to discuss these scenarios during the interview to demonstrate your skills.
✨Show Your Passion for Fashion
Dune values a passion for shoes and fashion. Be prepared to talk about your favourite trends, styles, or even your personal shoe collection. This will help convey your genuine interest in the role and the brand.
✨Emphasise Teamwork and Collaboration
Dune prides itself on a friendly and open culture. Highlight your ability to work well in a team and share examples of how you've contributed to a positive team environment in previous roles. This will align with their values and show you're a good fit.
