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- Tasks: Join our team as a Sales Advisor, delivering exceptional customer service and showcasing our stylish footwear.
- Company: Dune is a family-run business with a rich heritage in quality footwear and a commitment to sustainability.
- Benefits: Enjoy a 60% employee discount, flexible working, and a competitive commission scheme.
- Why this job: Be part of a fun, vibrant culture with clear progression opportunities and a focus on personal development.
- Qualifications: We seek enthusiastic team players with a passion for fashion and excellent customer service skills.
- Other info: Join us in making a positive impact through charity partnerships and employee wellbeing initiatives.
About us
Making shoes, quality ones, is not an easy task. They are a complex product that require over 120 processes to put together. We know how to blend fashion seamlessly with fit and quality to create that unique feeling you get when slipping on the perfect pair. Our products are fashion focused yet comfortable, flattering yet fit beautifully, of superior quality yet affordable.
Perhaps it’s because they’ve been in our founder’s family for four generations or because we’ve been doing what we do for over a quarter of a century; footwear and accessories are in our blood.
We’re a family business which is reflected in the open and friendly culture. We’re small enough for you to have a voice and big enough for there to be plenty of progression opportunities.
We’re also making steps to build a more sustainable future. We’re committed to reducing our carbon emissions and are working with the BRC Climate Action Roadmap to work towards achieving net zero targets across the retail industry by 2040. Head to our website for more details.
Our future is bursting with opportunity. We’re opening new stores and growing our wholesale, international and online business. We’ve also invested in an amazing new office in the heart of West London to enable us to fulfil our creativity and work collaboratively. There couldn’t be a better time to join. You belong at Dune!
About the role
You’ll join our vibrant team in Guildford where you will play an integral role at the heart of our business. We want you to love what you do as much as we do and have fun in your role. We will support you and your development as you deliver the Dune experience and exceed our customers’ expectations in service and in-store experience. Of course, we always #STARTWITHTHESHOES so your first steps will be choosing your own shoes and getting to know our beautiful range of shoes and accessories.
About you
We would love you to have:
- A natural ability to deliver excellent customer service
- A positive team player approach
- Enthusiasm for interacting with customers
- Passion for shoes and fashion, keeping up to date with the latest trends
- Confidence to guide our customers through our beautifully designed product and advise on how to style each piece
What’s in it for you?
- Friendly and open culture with plenty of opportunity for development
- Clear progression from Bronze to Gold level sales with reward and recognition to match
- A competitive commission scheme which rewards the teams’ sales efforts
- Uniform Allowance – you’ll receive a seasonal allowance to showcase our latest product whilst working in store
- Working with charitable organisations to help raise funds and give something back. Our current charity partner is Mental Health UK who provide invaluable support for mental wellbeing
- 60% employee discount on Dune products – what’s not to love!
- 33 days holiday (inclusive of bank holidays – pro rata if part time)
- We’re happy to talk flexible working & understand the importance of work-life balance
- Company pension scheme
- Life assurance for all team members
- We look after our people – employee awards where we celebrate success and reward commitment
- Team incentives and socials – we like to have fun!
- Company growth and opportunity; Dune is opening new stores and channels and evolving all the time, we encourage and support our team members to enable continuous professional career development and provide opportunity for progression
- Open-minded company, welcoming thoughts and ideas to be shared
- Access to our employee assistance programme, retailTRUST, who provide loads of resources to support with wellbeing and personal development, offer free counselling, legal advice and financial guidance.
- Our own Wellbeing Allies – there to talk when you need them.
What happens next?
We will take a good look at your application and if we don’t feel we are right for you, we’ll make sure we let you know but sadly we are not able to give tailored feedback.
If we are excited to find out more about you, we will give you a call and arrange to talk.
A few things that might help:
- Research the brand and the role; browse our website; and visit our store
- Make sure you have plenty of examples to show off all your amazing skills and experience relevant to this role
#HPR
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Part Time Sales Advisor employer: The Dune Group
Contact Detail:
The Dune Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Sales Advisor
✨Tip Number 1
Familiarise yourself with Dune's product range before your interview. Visit their website and, if possible, the store to get a feel for their styles and offerings. This will help you speak confidently about their products and show your genuine interest.
✨Tip Number 2
Demonstrate your passion for fashion and shoes during your interactions. Share your thoughts on current trends and how they relate to Dune's collections. This enthusiasm can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your customer service experiences in detail. Think of specific examples where you went above and beyond for a customer, as this aligns perfectly with Dune's commitment to excellent service.
✨Tip Number 4
Show that you're a team player by sharing examples of how you've collaborated with others in previous roles. Dune values a positive team approach, so highlighting your ability to work well with colleagues will resonate with them.
We think you need these skills to ace Part Time Sales Advisor
Some tips for your application 🫡
Understand the Brand: Before applying, take some time to research Dune. Familiarise yourself with their products, values, and commitment to sustainability. This will help you tailor your application and show genuine interest.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous customer service experience or roles in retail. Use specific examples that demonstrate your ability to engage with customers and provide excellent service.
Show Your Passion for Fashion: Dune is looking for candidates who are enthusiastic about shoes and fashion. Make sure to express your passion in your application, perhaps by mentioning current trends or your personal style.
Tailor Your Application: Customise your CV and cover letter for the Part Time Sales Advisor role. Address the key skills mentioned in the job description, such as teamwork, communication, and a positive attitude, to make your application stand out.
How to prepare for a job interview at The Dune Group
✨Know the Brand Inside Out
Before your interview, take some time to research the company and its products. Familiarise yourself with their shoe range, values, and commitment to sustainability. This will show your genuine interest and help you connect with the interviewers.
✨Prepare Customer Service Scenarios
Think of specific examples from your past experiences where you delivered excellent customer service. Be ready to discuss how you handled challenging situations or went above and beyond for a customer, as this role heavily focuses on customer interaction.
✨Show Your Passion for Fashion
Demonstrate your enthusiasm for shoes and fashion during the interview. Discuss current trends and how you would style different products. This will highlight your passion and make you stand out as a candidate who truly cares about the brand.
✨Emphasise Teamwork and Collaboration
Since the company values a friendly and open culture, be prepared to talk about your experiences working in teams. Share examples of how you contributed to a positive team environment and supported your colleagues, showcasing your ability to be a team player.
