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For Companies At a Glance
- Tasks: Deliver exceptional customer service and showcase our stylish footwear range.
- Company: Join a family-run business with a friendly culture and growth opportunities.
- Benefits: 60% employee discount, competitive commission, and 33 days holiday.
- Why this job: Be part of a vibrant team and make a real impact in retail.
- Qualifications: Passion for fashion, excellent communication skills, and a team player attitude.
- Other info: Flexible working options and a commitment to employee wellbeing.
The predicted salary is between 24000 - 36000 £ per year.
About us
Making shoes, quality ones, is not an easy task. They are a complex product that require over 120 processes to put together. We know how to blend fashion seamlessly with fit and quality to create that unique feeling you get when slipping on the perfect pair. Our products are fashion focused yet comfortable, flattering yet fit beautifully, of superior quality yet affordable.
Perhaps it’s because they’ve been in our founder’s family for four generations or because we’ve been doing what we do for over a quarter of a century; footwear and accessories are in our blood. We’re a family business which is reflected in the open and friendly culture. We’re small enough for you to have a voice and big enough for there to be plenty of progression opportunities. We’re also making steps to build a more sustainable future. We’re committed to reducing our carbon emissions and are working with the BRC Climate Action Roadmap to work towards achieving net zero targets across the retail industry by 2040.
Our future is bursting with opportunity. We’re opening new stores and growing our wholesale, international and online business. We’ve also invested in an amazing new office in the heart of West London to enable us to fulfil our creativity and work collaboratively. There couldn’t be a better time to join. You belong at Dune!
About the role
You’ll join our vibrant team in Boundary Mills Newcastle where you will play an integral role at the heart of our business. We want you to love what you do as much as we do and have fun in your role. We will support you and your development as you deliver the Dune experience and exceed our customers’ expectations in service and in-store experience. Of course, we always #STARTWITHTHESHOES so your first steps will be choosing your own shoes and getting to know our beautiful range of shoes and accessories.
About you
- A natural ability to deliver excellent customer service
- A positive team player approach
- Enthusiasm for interacting with customers
- Passion for shoes and fashion, keeping up to date with the latest trends
- Confidence to guide our customers through our beautifully designed product and advise on how to style each piece
What’s in it for you?
- Friendly and open culture with plenty of opportunity for development
- Clear progression from Bronze to Gold level sales with reward and recognition to match
- A competitive commission scheme which rewards the teams’ sales efforts
- Uniform Allowance – you’ll receive a seasonal allowance to showcase our latest product whilst working in store
- Working with charitable organisations to help raise funds and give something back. Our current charity partner is Mental Health UK who provide invaluable support for mental wellbeing
- 60% employee discount on Dune products – what’s not to love!
- 33 days holiday (inclusive of bank holidays – pro rata if part time)
- We’re happy to talk flexible working & understand the importance of work-life balance
- Company pension scheme
- Life assurance for all team members
- We look after our people – employee awards where we celebrate success and reward commitment
- Team incentives and socials – we like to have fun!
- Company growth and opportunity; Dune is opening new stores and channels and evolving all the time, we encourage and support our team members to enable continuous professional career development and provide opportunity for progression
- Open-minded company, welcoming thoughts and ideas to be shared
- Access to our employee assistance programme, retailTRUST, who provide loads of resources to support with wellbeing and personal development, offer free counselling, legal advice and financial guidance.
- Our own Wellbeing Allies – there to talk when you need them.
Sales Advisor - Newcastle Boundary Mill in Newcastle upon Tyne employer: The Dune Group
Contact Detail:
The Dune Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Newcastle Boundary Mill in Newcastle upon Tyne
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into their website and social media. Understand their values, products, and culture. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on showcasing your customer service skills and passion for fashion. Remember, they want to see your personality shine through!
✨Tip Number 3
Dress to impress! Since you'll be working with shoes and fashion, make sure your outfit reflects your style and the brand's vibe. Choose a pair of shoes from their collection to wear – it shows you’re already invested in their products!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. Mention something specific from your conversation to remind them of your enthusiasm and fit for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Advisor - Newcastle Boundary Mill in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Passion for Fashion: When you're writing your application, let your love for shoes and fashion shine through! Share any experiences or interests that highlight your enthusiasm for the latest trends and how you connect with our products.
Highlight Your Customer Service Skills: We’re all about delivering an exceptional customer experience, so make sure to showcase your natural ability to connect with customers. Include examples of how you've gone above and beyond in previous roles to help others.
Be Yourself: We value authenticity, so don’t be afraid to let your personality come through in your application. Whether it’s a fun anecdote or a unique perspective, we want to see the real you!
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and get you one step closer to joining our team!
How to prepare for a job interview at The Dune Group
✨Know Your Products
Before the interview, take some time to familiarise yourself with the range of shoes and accessories offered by the company. Understanding the products will not only help you answer questions confidently but also show your genuine interest in the brand.
✨Show Your Passion for Fashion
Be prepared to discuss your enthusiasm for shoes and fashion trends. Share examples of how you keep up with the latest styles and how you would advise customers on styling their purchases. This will demonstrate your fit for the role and your ability to connect with customers.
✨Emphasise Customer Service Skills
Highlight your natural ability to deliver excellent customer service. Think of specific instances where you've gone above and beyond for a customer, as this will illustrate your commitment to providing a great shopping experience.
✨Be a Team Player
Since the company values a positive team player approach, be ready to share examples of how you've collaborated with others in previous roles. Discuss how you contribute to a friendly work environment and support your colleagues, which aligns with the company's culture.