At a Glance
- Tasks: Lead a vibrant team to deliver exceptional customer experiences and drive store success.
- Company: Join a family-run business with a friendly culture and global opportunities.
- Benefits: Enjoy a competitive bonus, 60% discount, and 33 days holiday.
- Other info: Access to wellbeing resources and continuous professional development.
- Why this job: Be part of a dynamic team that values your voice and growth.
- Qualifications: Leadership experience and a passion for motivating teams.
The predicted salary is between 30000 - 40000 £ per year.
About us
Making shoes, quality ones, is not an easy task. They are a complex product that require over 120 processes to put together. We know how to blend fashion seamlessly with fit and quality to create that unique feeling you get when slipping on the perfect pair. Our products are fashion focused yet comfortable, flattering yet fit beautifully, of superior quality yet affordable. Perhaps it’s because they’ve been in our founder’s family for four generations or because we’ve been doing what we do for over a quarter of a century; footwear and accessories are in our blood. We’re a family business which is reflected in the open and friendly culture. We’re small enough for you to have a voice and big enough for there to be plenty of progression opportunities. Our future is bursting with opportunity in the UK and globally. There couldn’t be a better time to join. You belong at Dune!
About the role
You’ll join our vibrant team in Gloucester Quays where you will play an integral role at the heart of our business. You’ll inspire our teams to deliver the Dune experience and exceed our customers’ expectations in service and in-store experience. Our Store Managers are experts in their field and with their commercial instinct they are always looking for ways to make improvements. You’ll enjoy making sure that customer service is a priority, that our teams are happy and motivated whilst driving the success of your store. This success of course, will all be done whilst having fun working with fabulous teams and beautiful product! We want you to love what you do as much as we do.
About you
- Leadership experience where you’ve inspired and motivated a team
- Confidence, enthusiasm, and positivity
- Passion for supporting your team in their development, whilst leading them to deliver excellent customer service
- Proven ability to drive and deliver KPI's to achieve successful results
- Excellent attention to detail, enabling our stores to stay flawless
- Experience in implementing store processes whilst looking for ways to improve them
What’s in it for you?
- Friendly and open culture with plenty of opportunity for development
- We recognise retailing as an art and offer bespoke professional apprenticeship programmes
- A competitive bonus scheme which rewards the teams’ sales efforts
- Uniform Allowance – you’ll receive a seasonal allowance to showcase our latest product whilst working in store
- Working with charitable organisations to help raise funds and give something back. Our current charity partner is Mental Health UK who provide invaluable support for mental wellbeing
- 60% employee discount on Dune products – what’s not to love!
- 33 days holiday (inclusive of bank holidays – pro rata if part time)
- We understand the importance of work-life balance and happy to talk flexible working
- Company pension scheme
- Life assurance for all team members
- Cycle2work
- We look after our people – employee awards where we celebrate success and reward commitment
- Team incentives and socials – we like to have fun!
- Company growth and opportunity; Dune is evolving all the time, we encourage and support our team members to enable continuous professional career development and provide opportunity for progression
- Open-minded company, welcoming thoughts and ideas to be shared
- Access to our employee assistance programme, retailTRUST, who provide loads of resources to support with wellbeing and personal development, offer free counselling, legal advice and financial guidance.
- Our own Wellbeing Allies – there to talk when you need them.
Store Manager in Gloucester employer: The Dune Group
Dune is an exceptional employer that fosters a friendly and open culture, providing ample opportunities for personal and professional growth. Located in Gloucester Quays, our Store Managers play a vital role in inspiring teams and enhancing customer experiences while enjoying a competitive bonus scheme, generous employee discounts, and a strong commitment to work-life balance. With a focus on development and well-being, we celebrate success and encourage innovative ideas, making it a fantastic time to join our family business.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager in Gloucester
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they interact with customers and what values they promote. This will help you tailor your answers and show that you're a great fit for their team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've inspired and motivated your team. Be ready to share how you’ve driven results and improved processes in previous roles – this is key for a Store Manager position.
✨Tip Number 3
Don’t just focus on your experience; show your passion for customer service! Prepare to discuss how you’ve gone above and beyond to ensure customers have a fantastic experience. This will resonate well with Dune’s commitment to excellent service.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Dune family. We can’t wait to see your application!
We think you need these skills to ace Store Manager in Gloucester
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you love footwear and customer service. Share any personal experiences that highlight your passion for the industry.
Tailor Your CV:Make sure your CV is tailored to the Store Manager position. Highlight your leadership experience and any achievements that demonstrate your ability to drive results. We’re looking for specifics, so don’t hold back!
Be Authentic:We value authenticity, so be yourself in your application. Share your unique story and what makes you a great fit for our team. Remember, we’re a family business, and we want to get to know the real you!
Apply Through Our Website:For the best chance of success, apply directly through our website. It’s the easiest way for us to see your application and get you on the path to joining our fabulous team at Dune!
How to prepare for a job interview at The Dune Group
✨Know the Brand Inside Out
Before your interview, dive deep into the brand's history and values. Understand what makes their shoes unique and how they blend fashion with comfort. This knowledge will not only impress but also show your genuine interest in the company.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you motivated your team or improved customer service. Be ready to discuss specific KPIs you’ve driven and how you achieved those results.
✨Emphasise Customer Service Excellence
Since customer service is a priority, come equipped with stories that highlight your commitment to delivering exceptional service. Share how you’ve handled challenging situations and turned them into positive experiences for customers.
✨Bring Ideas for Improvement
Think about potential improvements you could suggest for the store processes. Show that you’re proactive by discussing how you’ve implemented changes in previous roles that led to better efficiency or customer satisfaction.
