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- Tasks: Deliver exceptional customer service and showcase our stylish footwear range.
- Company: Join a family-run business with a friendly culture and growth opportunities.
- Benefits: Enjoy a 60% discount, competitive commission, and 33 days holiday.
- Why this job: Be part of a vibrant team and make a real impact in fashion retail.
- Qualifications: Passion for shoes, excellent customer service skills, and a positive attitude.
- Other info: Flexible working options and a focus on employee wellbeing and development.
The predicted salary is between 10 - 13 £ per hour.
About us
Making shoes, quality ones, is not an easy task. They are a complex product that require over 120 processes to put together. We know how to blend fashion seamlessly with fit and quality to create that unique feeling you get when slipping on the perfect pair. Our products are fashion focused yet comfortable, flattering yet fit beautifully, of superior quality yet affordable. Perhaps it’s because they’ve been in our founder’s family for four generations or because we’ve been doing what we do for over a quarter of a century; footwear and accessories are in our blood. We’re a family business which is reflected in the open and friendly culture. We’re small enough for you to have a voice and big enough for there to be plenty of progression opportunities. Our future is bursting with opportunity in the UK and globally. There couldn’t be a better time to join. You belong at Dune!
About the role
You’ll join our vibrant team in Braintree where you will play an integral role at the heart of our business. We want you to love what you do as much as we do and have fun in your role. We will support you and your development as you deliver the Dune experience and exceed our customers’ expectations in service and in-store experience. Of course, we always #STARTWITHTHESHOES so your first steps will be choosing your own shoes and getting to know our beautiful range of shoes and accessories. Part Time - 4 to 8 hours.
About you
- A natural ability to deliver excellent customer service
- A positive team player approach
- Enthusiasm for interacting with customers
- Passion for shoes and fashion, keeping up to date with the latest trends
- Confidence to guide our customers through our beautifully designed product and advise on how to style each piece
What’s in it for you?
- Friendly and open culture with plenty of opportunity for development
- Clear progression from Bronze to Gold level sales with reward and recognition to match
- A competitive commission scheme which rewards the teams’ sales efforts
- Uniform Allowance – you’ll receive a seasonal allowance to showcase our latest product whilst working in store
- Working with charitable organisations to help raise funds and give something back. Our current charity partner is Mental Health UK who provide invaluable support for mental wellbeing
- 60% employee discount on Dune products – what’s not to love!
- 33 days holiday (inclusive of bank holidays – pro rata if part time)
- We’re happy to talk flexible working & understand the importance of work-life balance
- Company pension scheme
- Life assurance for all team members
- We look after our people – employee awards where we celebrate success and reward commitment
- Team incentives and socials – we like to have fun!
- Company growth and opportunity; Dune is evolving all the time, we encourage and support our team members to enable continuous professional career development and provide opportunity for progression
- Open-minded company, welcoming thoughts and ideas to be shared
- Access to our employee assistance programme, retailTRUST, who provide loads of resources to support with wellbeing and personal development, offer free counselling, legal advice and financial guidance. Our own Wellbeing Allies – there to talk when you need them.
What happens next?
We will take a good look at your application and if we don’t feel we are right for you, we’ll make sure we let you know but sadly we are not able to give tailored feedback. If we are excited to find out more about you, we will give you a call and arrange to talk. A few things that might help: Research the brand and the role; browse our website; and visit our store. Make sure you have plenty of examples to show off all your amazing skills and experience relevant to this role.
Sales Advisor in Braintree employer: The Dune Group
Contact Detail:
The Dune Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor in Braintree
✨Tip Number 1
Get to know Dune inside out! Before your interview, spend some time browsing our website and visiting our store. Familiarise yourself with our products and the brand's story so you can show off your passion for shoes and fashion.
✨Tip Number 2
Prepare some killer examples of your customer service skills. Think about times when you've gone above and beyond for a customer or worked well in a team. We want to see that you can deliver the Dune experience and exceed expectations!
✨Tip Number 3
Don’t be shy about your enthusiasm! Show us your love for shoes and fashion during the interview. Share your thoughts on current trends and how you would style our products. We’re looking for someone who can connect with our customers and guide them through their shopping experience.
✨Tip Number 4
Finally, remember to relax and have fun! We’re a friendly bunch at Dune, and we want to see your personality shine through. Be yourself, and let us know why you’d be a great fit for our vibrant team!
We think you need these skills to ace Sales Advisor in Braintree
Some tips for your application 🫡
Do Your Homework: Before you start writing your application, take some time to research Dune and the Sales Advisor role. Check out our website, visit a store if you can, and get a feel for our brand and culture. This will help you tailor your application and show us that you're genuinely interested.
Show Off Your Skills: When you're putting together your application, make sure to highlight your customer service skills and any relevant experience. We want to see how you can bring your passion for shoes and fashion into the role, so don’t hold back on sharing those examples!
Be Yourself: We love a friendly and open culture here at Dune, so let your personality shine through in your application. Don’t be afraid to show us your enthusiasm for the role and how you can contribute to our team. Authenticity goes a long way!
Apply Through Our Website: Once you’ve polished up your application, make sure to submit it through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at The Dune Group
✨Know Your Stuff
Before the interview, take some time to research Dune and its products. Familiarise yourself with their latest collections and understand what makes their shoes unique. This will not only show your enthusiasm for the brand but also help you answer questions confidently.
✨Show Off Your Customer Service Skills
Prepare specific examples of how you've delivered excellent customer service in the past. Think about times when you went above and beyond for a customer or resolved a tricky situation. This will demonstrate your natural ability to connect with customers, which is key for a Sales Advisor role.
✨Dress the Part
Since you'll be working with fashion, make sure to dress stylishly for your interview. Choose an outfit that reflects your personal style while also being professional. And don’t forget to wear a pair of Dune shoes if you have them – it shows your passion for the brand!
✨Be Ready to Engage
During the interview, be prepared to discuss current fashion trends and how they relate to Dune's offerings. Show your enthusiasm for interacting with customers and share ideas on how you would enhance the in-store experience. This will highlight your passion for shoes and fashion, making you a standout candidate.