Assistant Manager – Lead Store Success & Customer Experience
Assistant Manager – Lead Store Success & Customer Experience

Assistant Manager – Lead Store Success & Customer Experience

Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Inspire teams to deliver outstanding customer service and support the Store Manager.
  • Company: Footwear and accessories retailer based in Greater London.
  • Benefits: Competitive bonus, 60% employee discount, and professional growth opportunities.
  • Why this job: Join a vibrant team and make a real difference in customer experience.
  • Qualifications: Leadership experience and a passion for team development.
  • Other info: Fantastic opportunity for those who thrive in dynamic environments.

The predicted salary is between 28800 - 43200 £ per year.

A footwear and accessories retailer based in Greater London is seeking an Assistant Manager. This role involves inspiring teams to provide exceptional customer service and supporting the Store Manager. Candidates should have leadership experience and a passion for team development.

Benefits include:

  • a competitive bonus
  • 60% employee discount
  • opportunities for professional growth

This is a fantastic opportunity for those who enjoy working in a vibrant team environment.

Assistant Manager – Lead Store Success & Customer Experience employer: The Dune Group

As a leading footwear and accessories retailer in Greater London, we pride ourselves on fostering a vibrant team culture that prioritises exceptional customer service and employee development. With competitive bonuses, a generous 60% employee discount, and ample opportunities for professional growth, we are committed to creating a rewarding work environment where our employees can thrive and make a meaningful impact.
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Contact Detail:

The Dune Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Manager – Lead Store Success & Customer Experience

Tip Number 1

Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.

Tip Number 2

Show off your leadership skills in interviews! Prepare examples of how you've inspired teams or improved customer experiences. We want to see that passion for team development shine through.

Tip Number 3

Research the company culture! Understanding their values will help us tailor our responses during interviews. Plus, it shows we’re genuinely interested in being part of their vibrant team.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive roles listed there that you won’t find anywhere else.

We think you need these skills to ace Assistant Manager – Lead Store Success & Customer Experience

Leadership Experience
Customer Service Excellence
Team Development
Communication Skills
Inspiring Teams
Problem-Solving Skills
Retail Knowledge
Adaptability
Professional Growth Orientation
Teamwork

Some tips for your application 🫡

Show Your Passion for Customer Experience: When writing your application, make sure to highlight your enthusiasm for providing exceptional customer service. We want to see how you can inspire teams to create memorable experiences for our customers!

Highlight Your Leadership Skills: Don’t forget to showcase your leadership experience! Share specific examples of how you've developed teams and supported managers in the past. We love seeing candidates who can motivate and guide others.

Tailor Your Application: Make your application stand out by tailoring it to the role. Use keywords from the job description and relate your experiences directly to what we’re looking for. This shows us you’ve done your homework and are genuinely interested!

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!

How to prepare for a job interview at The Dune Group

Know the Brand Inside Out

Before your interview, make sure you research the footwear and accessories retailer thoroughly. Understand their values, products, and customer service philosophy. This will not only help you answer questions more effectively but also show your genuine interest in the company.

Showcase Your Leadership Skills

As an Assistant Manager, you'll need to inspire and lead a team. Prepare examples from your past experiences where you've successfully led a team or improved customer service. Be ready to discuss how you can motivate others and create a positive work environment.

Demonstrate Your Passion for Customer Experience

This role is all about enhancing customer experience, so be prepared to share your thoughts on what exceptional customer service looks like. Think of specific instances where you went above and beyond for a customer and how that impacted their experience.

Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the store's goals, team dynamics, or opportunities for professional growth. This shows that you're not just interested in the position, but also in contributing to the company's success.

Assistant Manager – Lead Store Success & Customer Experience
The Dune Group
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  • Assistant Manager – Lead Store Success & Customer Experience

    Full-Time
    28800 - 43200 £ / year (est.)
  • T

    The Dune Group

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