At a Glance
- Tasks: Support the Buying and Merchandising team with daily admin tasks and order management.
- Company: Dune London is a leading affordable luxury footwear brand with a global presence.
- Benefits: Enjoy blended working, 60% employee discount, 25 days holiday, and team socials.
- Other info: Work in a brand new sustainable office near Westfield and enjoy a 3 p.m. finish on payday Fridays!
- Why this job: Join a growing company with a friendly culture and opportunities for personal development.
- Qualifications: Interest in Excel, strong communication skills, and a passion for buying and accessories.
The predicted salary is between 24000 - 36000 £ per year.
About us
Dune London is the leading affordable luxury footwear and accessories brand in the UK, with broad distribution across both the UK and internationally. It has 50 stores in the UK and over 100 in 25 countries around the world. The company is entering a period of sustained growth both through additional stores, expansion of sales on its online channels and through third party partners both in the UK and globally. Celebrating its 30th anniversary the group has over the years built an enviable position as the specialist in quality fashion footwear and accessories which has given it a unique position at the high end of the high street.
About the role
To support the Outlets Buying and Merchandising team in all elements of administration that facilitates the process flow of product into the business and partners.
RESPONSIBILITIES:
Daily Admin
- Support Merchandiser by maximising sales potential through use of reports and responding to requests.
- Support the Junior Buyer on a day-to-day basis with administration duties for Outlet Buying team.
- Communicating across departments as a key point of contact and support.
Order Management
- Maintain the critical path and liaise with Suppliers when needed to identify any issues or changes and communicate to team effectively to resolve.
- Size and raise Purchase Orders and ensure consistent communication across the team.
- Constant maintenance of Purchase orders, always ensuring accuracy.
Sample Management
- Ensure all samples are chased, managed, labelled and in the correct location.
- Management of samples daily, setting up for key meetings with management and external partners.
Intake Management
- Update delivery schedule reports on a weekly basis.
- Assist with any line lists and communications for store transfers.
Promotions
- Compile line lists for promotions which are to be shared with the business and pricing teams.
- Update store promotional calendar.
Trading
- Pull together weekly Monday trade packs and line details.
- Update daily sales reports.
Commercial awareness
- Keep up to date with current and future trends to assist with trend boards for new ranges and be aware of competitor activity.
EXPERIENCE / SKILLS REQUIRED:
- An understanding and interest in Excel.
- The ability to build good relationships.
- Excellent communication skills both verbal and written.
- Professional approach, accurate, honest, tactful, self-motivated and enthusiastic.
- Able to work as part of a wider team.
- Takes responsibility and ownership for driving own development.
- A passion for Buying and Accessories.
- Excellent time management skills
- Aware of current and future trends.
- Adaptive and flexible to fast paced Retail environment.
About the perks
- Blended working – spreading your time across our office and remote working
- Brand new sustainable office in bustling West London (near Westfield)
- Friendly and open culture with flat structures allowing plenty of opportunity for development.
- Company growth and opportunity; Dune is opening new stores and channels and evolving all the time
- Open-minded company, welcoming thoughts and ideas to be shared
- Working with charitable organisations to help raise funds and give something back. Our current charity partner is Mental Health UK.
- 60% employee discount on Dune products – what’s not to love!
- 25 days holiday (plus the bank holidays)
- Cycle2work and season ticket loans
- Company pension scheme
- Life assurance for all team members
- We look after our people
- 3.00 p.m. finish every pay day Friday!
- Team socials and drinks – we like to have fun!
- Access to our employee assistance programme, retailTRUST, who provide loads of resources to support with wellbeing and personal development offer free counselling legal advice and financial guidance.
- Our own Wellbeing Allies – there to talk when you need them.
What happens next?
We will take a good look at your application and if we don’t feel we are right for you, we’ll make sure we let you know but sadly we are not able to give tailored feedback.
If we are excited to find out more about you, we will give you a call and arrange to talk.
A few things that might help:
- Research the brand, the role, your interviewer on LinkedIn; browse our website; and visit a store if you can
- Make sure you have plenty of examples to show off all your amazing skills and experience relevant to this role
Admin Assistant: Outlet & Off-Price in London employer: The Dune Group
Dune London is an exceptional employer, offering a vibrant work culture in a brand new sustainable office located in the heart of West London. With a strong focus on employee development and well-being, team members enjoy a generous 60% discount on products, 25 days of holiday, and a supportive environment that encourages open communication and innovative ideas. As the company continues to grow, employees have ample opportunities for career advancement while contributing to meaningful charitable initiatives.
StudySmarter Expert Advice🤫
We think this is how you could land Admin Assistant: Outlet & Off-Price in London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like The Dune Group, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like The Dune Group!
We think you need these skills to ace Admin Assistant: Outlet & Off-Price in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at The Dune Group, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at The Dune Group and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show The Dune Group that you’re ready to jump in and contribute right away!
How to prepare for a job interview at The Dune Group
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
