At a Glance
- Tasks: Lead a vibrant Food & Beverage team and enhance guest experiences at The Duke's Head.
- Company: Join a dynamic hospitality group with a focus on local produce and guest satisfaction.
- Benefits: Enjoy up to 33 days annual leave, flexible hours, and discounts across UK hotels.
- Other info: Be part of a diverse team with excellent career development opportunities.
- Why this job: Make your mark in hospitality and grow into a true ‘Hospitality Superstar’!
- Qualifications: Experience in Food & Beverage and a passion for delivering exceptional service.
The predicted salary is between 24000 - 30000 £ per year.
This is a great opportunity to take on the next steps in your hospitality career and lead a Food & Beverage team at The Duke's Head, Surya Hotels, reporting to & working with the hotels Senior management team to maximise guest experience. In a new era in hospitality, make your mark and really drive it forwards, embracing our ‘Ownership with Personality’ values. The Duke’s Head sits proudly at the heart of King’s Lynn’s historic Tuesday Market Place, a setting steeped in centuries of tradition and local life. The Duke's Head Hotel continues to be a destination of choice. Guests unwind and enjoy the very best of local produce, served across our acclaimed restaurant, relaxed lounge and vibrant buzzing bar.
To be a successful Food & Beverage Team Leader you will need:
- Proven experience working within a Food & Beverage team; previous leadership experience is advantageous
- A passion for driving and improving standards across all food and beverage areas, with strong attention to detail
- Commitment to delivering best‑in‑class guest experiences with warmth and personality
- Ability to lead, inspire, train, and motivate a team while maintaining high standards in a fair and consistent manner
- Lead service from the front, including taking guest orders, serving food and drinks, processing payments, and delivering excellent customer service
- Ensure all site service standards are met and lead the team to do the same, creating a great guest experience
- Strong knowledge of serving coffee, alcohol, and wine in both bar and restaurant environments
- Responsibility for opening and closing shifts, including cash ups and end‑of‑day sign‑offs
Now you know what we are looking for in a Food & Beverage Team Leader, below is what we offer you:
- Increasing annual leave – up to 33 days!
- Flexible working hours
- Up to 50% off meals and stays across our UK hotels!
- On-site parking – where available
- 24/7 Employee Assistance Programme – support whenever you and your family need it!
- Stream access – draw or save your wages as you earn
- Development programmes to help you rise into a true ‘Hospitality Superstar’
- Apprenticeships, training and internal promotion opportunities
- Bike and cycle to work scheme
- Retail and supermarket discounts
- AE Pension
As a Company within Flying Trade Group's family of businesses we own and run 13 hotels and bars throughout East Anglia and Surrey. We're a diverse and dynamic Group, come join us!
F&B Team Leader employer: The Duke's Head Hotel
At The Duke's Head, part of the Flying Trade Group, we pride ourselves on fostering a vibrant and supportive work culture that empowers our employees to thrive in their hospitality careers. With generous benefits such as up to 33 days of annual leave, flexible working hours, and extensive training programmes, we are committed to your personal and professional growth while ensuring you enjoy a rewarding work-life balance in the heart of King’s Lynn.
StudySmarter Expert Advice🤫
We think this is how you could land F&B Team Leader
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, attend local events, and don’t be shy about letting people know you’re on the lookout for a Food & Beverage Team Leader role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers or team members, let your passion for hospitality shine through. Share your experiences and how you can bring warmth and energy to their team at The Duke's Head.
✨Tip Number 3
Prepare for those interviews! Research The Duke's Head and its values, especially ‘Ownership with Personality’. Think about how your past experiences align with their mission and be ready to discuss how you can enhance guest experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team and making a mark in the hospitality scene.
We think you need these skills to ace F&B Team Leader
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for hospitality shine through! We want to see how much you care about delivering top-notch guest experiences and how you embody our ‘Ownership with Personality’ values.
Tailor Your CV:Make sure your CV is tailored to the Food & Beverage Team Leader role. Highlight your relevant experience, especially any leadership roles you've had, and don’t forget to mention your attention to detail and commitment to high standards!
Be Personable:In your cover letter, be yourself! We love personality, so share a bit about who you are and why you’d be a great fit for our team at The Duke's Head. Remember, we’re looking for someone who can inspire and motivate others.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at The Duke's Head Hotel
✨Know Your Stuff
Before the interview, brush up on your knowledge of food and beverage trends, especially those relevant to The Duke's Head. Familiarise yourself with their menu and any local produce they highlight. This shows your passion for the role and helps you connect with the interviewers.
✨Showcase Your Leadership Skills
Be ready to share specific examples of how you've led a team in the past. Discuss how you inspired and motivated your colleagues while maintaining high standards. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Emphasise Guest Experience
Since delivering best-in-class guest experiences is key, prepare to discuss how you've gone above and beyond for customers in previous roles. Think of anecdotes that highlight your warmth and personality, as well as your attention to detail in service.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready that show your interest in the role and the company. Ask about their approach to training and development or how they maintain their service standards. This not only demonstrates your enthusiasm but also helps you gauge if the company is the right fit for you.
