General Manager

General Manager

Full-Time 38250 - 46750 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead a vibrant pub, create memorable experiences, and inspire your team.
  • Company: The Duke of Kent, a premium pub in Ealing with huge potential.
  • Benefits: Up to £49,000 salary, bonuses, discounts, and career growth opportunities.
  • Other info: Join a supportive team focused on personal and professional development.
  • Why this job: Be the heartbeat of the community and transform a beloved local pub.
  • Qualifications: Strong leadership skills, passion for hospitality, and a flair for creativity.

The predicted salary is between 38250 - 46750 £ per year.

The Duke of Kent, Ealing, W13 8DL
General Manager Vacancy - Large live in manager's flat available
Up to £49,000 plus bonus and great benefits

A fantastic location in the heart of Pitshanger, a spacious garden, private event spaces, a premium food and drink offer, and a loyal local catchment make it a business with enormous potential.

What we're looking for now is the right General Manager to bring it all together.

This is an opportunity for a passionate, customer-facing leader who wants to roll their sleeves up, lead from the front, and put their own stamp on the business.

Someone who understands that great pubs aren't built from the office, they're built on the floor, by creating relationships with guests, inspiring teams and becoming part of the local community.

We believe The Duke of Kent can be one of the most talked-about pubs in West London.

To get there, we need a General Manager with the energy, presence and creativity to make that happen.

We\'re looking for someone who will

  • Be the face of the business and a visible presence at peak times
  • Build genuine connections within the local community
  • Create a culture of hospitality that guests remember and teams are proud to be part of
  • Champion a premium food and drink experience
  • Drive an exciting programme of events, experiences and local partnerships
  • Bring fresh ideas that give people reasons to visit beyond just lunch or dinner
  • Inspire the team to deliver consistently brilliant service
  • Take ownership of the pub\'s reputation and lead its growth journey

This role would suit someone who sees opportunity where others see challenges.

Someone excited by the prospect of taking a pub with strong foundations and unlocking its full potential.

The Duke of Kent has all the tools needed to become a true destination venue.

What it needs now is the right host, leader and community champion to put it firmly back on the map.

If you\'re motivated by building a reputation, growing a business, developing a team and becoming the heartbeat of a local community, this could be one of the most rewarding General Manager opportunities in the estate.

We\'re not just looking for someone to run The Duke of Kent.

We\'re looking for someone to lead its next chapter.

What we can offer you

  • Our General Manager contracts are 40 hour a week over 5 days, business needs can influence this but we never "celebrate" working too many hours!!
  • GM bonus is up to 100% of your salary
  • An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.
  • Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
  • Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
  • 25% discount on food and drink, across all our pubs and hotels for you and your friends and family.

Increasing to 30% after one year, 35% after three years and 40% after five years.

  • Discounted hotel stays at hotels in the Fuller’s Family
  • Access to ‘My Fuller’s’ – our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.
  • Healthcare Cash Plan – you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments.
  • Full induction and training
  • The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won’t always need to wait until payday.

What we look for in a General Manager

  • Pride in being the driving force behind the success of the business.
  • Someone who can motivate and support the team as well as create a special atmosphere for customers.
  • A commercially minded individual.
  • A confident manager with great decision-making skills.
  • Ability to take ownership of problems.
  • Great communication skills
  • Passion for fresh food, great wines, and engaging service.
  • #J-18808-Ljbffr

General Manager employer: The Duke of Kent, Ealing

The Duke of Kent in Ealing is an excellent employer, offering a vibrant work culture where teamwork and personal development are at the forefront. As a Kitchen Assistant, you'll benefit from a supportive environment, continuous training opportunities, and perks like discounts on food and drink, making it a rewarding place to grow your career in the hospitality industry.

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Contact Details:

The Duke of Kent, Ealing Recruitment Team

We think you need these skills to ace General Manager

Leadership
Customer Service
Community Engagement
Team Motivation
Decision-Making Skills
Commercial Awareness
Event Management