Operations Officer Wiltshire and Swindon

We're looking for an enthusiastic, organised and relationship-focused Operations Officer to join our England Operations team on a maternity cover basis. Following a comprehensive handover period with the current post-holder, you'll take ownership of a portfolio of Licensed Organisations (LOs), supporting them to deliver high-quality DofE programmes to young people.

This is a field-based role, with home working when not attending meetings, training sessions or events. Applicants should live within or close to the portfolio area and be willing to travel regularly.

What you'll do

• Build and maintain strong partnerships with schools, colleges, charities, youth organisations and other Licensed Organisations.
• Provide day-to-day support, guidance, training and development to DofE leaders and staff.
• Develop and implement action plans to drive participation, quality and growth.
• Monitor performance, analyse data and support organisations to achieve their targets.
• Champion inclusion by increasing participation among young people experiencing marginalisation.
• Conduct licence reviews and support the onboarding of new organisations.
• Contribute to grant-funded projects, national events and cross-team initiatives.

What we are looking for:

You'll be a confident communicator who enjoys building relationships and influencing others. You'll be highly organised, self-motivated and able to manage a varied workload while working independently and as part of a team.

We're particularly interested in candidates with:

• Strong stakeholder management and relationship-building skills.
• Excellent organisational, administrative and communication abilities.
• Experience analysing information and using data to inform decisions.
• Confidence delivering meetings, presentations and training sessions.
• Knowledge of, or experience with, the Duke of Edinburgh's Award, education, or youth work sectors (desirable).
• Full UK driving licence and access to a vehicle.
• Residence within or close to the designated portfolio area.
• Willingness to travel across the portfolio area.
• Flexibility to occasionally work early mornings, evenings and weekends.

N.B. this position is a 13 month Maternity Contract until: December 2027.