Operations Officer London

Operations Officer London

Full-Time 28800 - 43200 ÂŁ / year (est.) No home office possible
The Duke of Edinburgh's Award

At a Glance

  • Tasks: Support and develop organisations to deliver impactful DofE programmes for young people.
  • Company: The Duke of Edinburgh's Award, dedicated to empowering youth through quality programmes.
  • Benefits: Generous pension, healthcare cash plan, 25 days holiday, and volunteer leave.
  • Why this job: Make a meaningful impact on youth opportunities while working flexibly from home.
  • Qualifications: Strong relationship-building skills, data literacy, and proficiency in Microsoft tools.
  • Other info: Dynamic role with excellent career growth and the chance to influence positive change.

The predicted salary is between 28800 - 43200 ÂŁ per year.

Join to apply for the Operations Officer role at The Duke of Edinburgh's Award. Are you passionate about improving opportunities for young people and supporting organisations to deliver high‑quality programmes? The Duke of Edinburgh’s Award (DofE) is looking for two motivated and proactive Operations Officers to join our England Operations Team.

As an Operations Officer, you will manage a portfolio of Licensed Organisations, supporting them to deliver high‑quality DofE programmes and contributing to the delivery of the DofE’s England business plan and long‑term strategy. You’ll report to an Operations Manager and work closely with colleagues across England and the wider UK, helping to shape and strengthen the reach of our life‑changing programmes.

These field‑based roles are ideal for someone who thrives on building strong partnerships, managing a varied workload, and making a meaningful impact across schools, colleges, local authorities, charities, youth groups and more. While you won’t work directly with young people, you’ll play a vital role in ensuring our Licensed Organisations (LOs) deliver excellent DofE programmes—especially for those from underrepresented backgrounds. You’ll work from home when not attending meetings or events, but it’s essential that you live within or close to your allocated portfolio area.

You will be responsible for:

  • Support and develop Licensed Organisations to deliver high‑quality DofE programmes.
  • Provide training, guidance and regular contact for LO staff.
  • Create action plans, conduct reviews and monitor progress using online tools.
  • Increase participation among underrepresented young people.
  • Attend meetings and events (some early mornings/evenings; occasional weekends).
  • Contribute to licensing, grant applications and project reporting.
  • Work collaboratively with colleagues across England and the UK.

What we are looking for:

  • Ability to influence, support and challenge stakeholders.
  • Build strong relationship‑building and communication skills.
  • Data‑literate with good analytical skills.
  • Proficient in Microsoft Teams, SharePoint, Word, Excel and Outlook.
  • Self‑motivated, proactive and a great team player.

If you feel excited by this role and believe you have the necessary skills and experience to become a valued team member, please go to our website and apply. Deadline for applying for this role is: 18th January 2026 - Midnight. Interviews will take place on: WC 26th January 2026 to be held virtual via Teams.

We offer excellent staff benefits including a generous pension contribution, an employee assistance programme, healthcare cash plan and volunteer leave. Also, 25 days holiday, plus.

Operations Officer London employer: The Duke of Edinburgh's Award

The Duke of Edinburgh's Award is an exceptional employer that prioritises the development of young people and the organisations that support them. With a strong commitment to employee well-being, we offer a generous benefits package including a robust pension scheme, healthcare cash plan, and ample holiday leave, all within a collaborative and supportive work culture. Our focus on professional growth and meaningful impact makes this role in South Buckinghamshire or Berkshire not just a job, but a rewarding career opportunity.
The Duke of Edinburgh's Award

Contact Detail:

The Duke of Edinburgh's Award Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operations Officer London

✨Tip Number 1

Network like a pro! Reach out to people in your field, especially those connected to The Duke of Edinburgh's Award. A friendly chat can open doors and give you insights that might just land you the job.

✨Tip Number 2

Prepare for the interview by researching the organisation and its values. Show us that you're not just interested in the role but also passionate about improving opportunities for young people.

✨Tip Number 3

Practice your communication skills! As an Operations Officer, you'll need to build strong relationships. Role-play with a friend or use online resources to polish your pitch and responses.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team at The Duke of Edinburgh's Award.

We think you need these skills to ace Operations Officer London

Relationship-Building
Communication Skills
Analytical Skills
Data Literacy
Proficiency in Microsoft Teams
Proficiency in SharePoint
Proficiency in Microsoft Word
Proficiency in Microsoft Excel
Proficiency in Microsoft Outlook
Self-Motivated
Proactive
Team Player
Stakeholder Management
Training and Guidance

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Operations Officer role. We want to see how you can support and develop Licensed Organisations, so don’t hold back on showcasing relevant examples!

Show Your Passion: Let your enthusiasm for improving opportunities for young people shine through in your application. We’re looking for someone who’s genuinely excited about making a difference, so share your motivations and any related experiences that fuel your passion.

Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured responses that get straight to the heart of what you want to say. Avoid jargon and make sure your key points stand out!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate, so go ahead and submit your application today!

How to prepare for a job interview at The Duke of Edinburgh's Award

✨Know Your DofE Inside Out

Before the interview, make sure you understand the Duke of Edinburgh's Award and its mission. Familiarise yourself with their programmes, especially how they support underrepresented young people. This will show your passion for the role and help you connect your experience to their goals.

✨Showcase Your Relationship-Building Skills

As an Operations Officer, you'll need to build strong partnerships. Prepare examples from your past experiences where you've successfully influenced or supported stakeholders. Highlight your communication skills and how you've managed varied workloads while maintaining positive relationships.

✨Be Data-Savvy

Since the role requires good analytical skills, brush up on your data literacy. Be ready to discuss how you've used data in previous roles to monitor progress or improve programmes. Mention any specific tools or software you've used, especially Microsoft Teams and Excel.

✨Prepare Questions That Matter

Interviews are a two-way street! Prepare thoughtful questions about the role, the team, and the DofE’s long-term strategy. This not only shows your interest but also helps you gauge if the organisation aligns with your values and career goals.

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