Sales and Marketing Executive in Plymouth

Step into history at Plymouth’s first luxury hotel. Opened in 1863, the Duke of Cornwall Hotel is an iconic landmark and a stunning example of Victorian Gothic architecture. For over 160 years, it has welcomed explorers, celebrities, and travellers from around the world. With 72 individually styled bedrooms, elegant event spaces, and a reputation for timeless charm, the Duke offers more than a workplace – it’s a chance to be part of a living legacy where history meets hospitality.

At The Duke of Cornwall, we are managed by RBH management. We believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors. We are passionate about the industry and always on the lookout for new talent to join us on our journey. We provide ongoing training, career development opportunities, and a chance to work alongside a passionate team dedicated to delivering exceptional service.

OUR BENEFITS:

• Discounted hotel room rates for you and your friends & family
• An additional day’s leave for your birthday
• Enhanced Maternity, adoption & shared parental leave
• Course Sponsorship
• 30% F&B discount at RBH hotels
• Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
• Flexible working arrangements
• Wagestream - choose how and when you get paid
• Life Insurance
• Employee Assistance Programme
• Social and wellness events and activities all year round
• Free meals on duty saving you over £1000 per year
• Annual Salary of £28,000 - £30,000 depending on experience

A DAY IN THE LIFE OF A SALES EXECUTIVE IN OUR HOTEL:

What You’ll Be Doing:

• Drive local lead generation by proactively identifying and cultivating new business opportunities within the cluster’s catchment area, while maintaining strong relationships with existing and lapsed clients.
• Support and manage the meetings & events (M&E) process at hotel level, ensuring smooth administration, accurate reporting, and timely communication with stakeholders.
• Act as a key liaison between on‑property teams, the M&E Manager, and Cluster Commercial teams to maximise local opportunities and deliver a robust pipeline of meetings, events, and group business.
• Balance proactive and reactive responsibilities: proactively generate new enquiries and partnerships, while reactively responding to incoming leads and client needs with efficiency and professionalism.
• Report directly to the Cluster General Manager, with ongoing support from the Fragrance Sales Team to ensure alignment with wider sales strategies.
• Provide administrative and reporting support, ensuring data capture, database management, and performance tracking are accurate and timely.
• Contribute to local marketing and social media activity in collaboration with RBH Marketing, ensuring visibility of hotel offerings in the local market.

Main Responsibilities:

• Local Lead Generation: Actively identify, secure, and contract new and repeat local business, with a focus on corporate meetings, events, and team‑building activities.
• Meetings & Events Process: Support the M&E Manager in handling enquiries, proposals, contracts, and event logistics.
• Administration & Reporting: Provide timely and accurate reporting to the Cluster General Manager on sales activity, pipeline, and event performance.
• Proactive & Reactive Sales: Proactively generate new leads and opportunities through research, calls, and appointments.
• Collaboration & Representation: Work closely with the Cluster Commercial team to execute strategies that drive local revenue.

What We Need from You:

• Proven experience in hotel or hospitality sales, with a strong track record in meetings & events and local lead generation.
• Strong commercial outlook with focus on sales, marketing, and revenue growth.
• Excellent customer care, account management, and negotiation skills.
• Strong administrative and reporting skills, with proficiency in Word, Excel, and PowerPoint.
• Knowledge of PMS and CRM systems preferred (training provided).
• Highly motivated, proactive, and reactive, with strong interpersonal and influencing skills.
• Ability to communicate effectively at all levels and build lasting relationships.
• Willingness to travel locally and occasionally nationally for client meetings, trade fairs, and exhibitions.
• Open to new ideas and committed to implementing effective initiatives that benefit the hotels.

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people‑first culture.