At a Glance
- Tasks: Ensure guest rooms and public areas are clean, comfortable, and welcoming.
- Company: Join the iconic Duke of Cornwall Hotel in Plymouth, known for its rich history and hospitality.
- Benefits: Enjoy competitive pay, flexible hours, discounts, and extra leave for your birthday!
- Other info: Be part of a supportive team with great career growth opportunities in hospitality.
- Why this job: Make a real difference in guest experiences while working in a beautiful hotel.
- Qualifications: A positive attitude and attention to detail; previous experience is a plus but not required.
The predicted salary is between 12.71 - 12.71 £ per hour.
An exciting opportunity has arisen for a reliable and hardworking Housekeeping Team Member to join the team at the Duke of Cornwall Hotel. We are looking for a friendly, hardworking and enthusiastic Housekeeping Team Member to join our growing team at The Duke of Cornwall Hotel in Plymouth. This is a fantastic opportunity for someone who takes pride in their work, has a great eye for detail and enjoys making a difference to the guest experience.
You'll play an important role in ensuring our bedrooms and public areas are clean, comfortable and welcoming, helping us create memorable stays for every guest who walks through our doors. The Duke of Cornwall Hotel is one of Plymouth's most iconic and historic hotels, known for its grand Victorian architecture, rich character and warm hospitality. As we prepare to reopen the hotel, this is an exciting opportunity to become part of a new team and help shape the guest experience from the very beginning.
With 72 individually designed bedrooms, impressive event spaces and a prominent city-centre location close to Plymouth Hoe, the hotel provides a truly unique place to work and build your hospitality career. This is an exciting opportunity to join the Duke of Cornwall team and create genuine hospitality for both our guests and colleagues.
OUR BENEFITS
- Discounted hotel room rates for you and your friends & family
- An extra day's leave for your birthday
- Enhanced Maternity, adoption & shared parental leave
- Course Sponsorship
- 30% F&B discount at RBH hotels
- Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
- Flexible working arrangements
- Wagestream - choose how and when you get paid
- Life Insurance
- Employee Assistance Programme
- Social and wellness events and activities all year round
- Free meals on duty saving you over £1000 per year
- £12.71 per hour
A DAY IN THE LIFE OF A HOUSEKEEPING TEAM MEMBER AT OUR HOTEL
Your main responsibilities will include:
- Preparing guest bedrooms to a high standard, ensuring every room is clean, comfortable and ready to welcome our guests.
- Making beds, refreshing bathrooms, replenishing guest amenities and paying attention to the little details that make a big difference.
- Keeping corridors, public areas and other hotel spaces clean, tidy and welcoming.
- Working closely with the housekeeping team to ensure bedrooms are ready on time for arriving guests.
- Reporting maintenance issues, damaged items or anything that could affect the guest experience.
- Following cleaning procedures, COSHH guidelines and health and safety standards to maintain a safe working environment.
- Supporting colleagues during busy periods, bringing a positive attitude and a willingness to get stuck in.
- Taking pride in your work and helping create those all-important first impressions that keep guests coming back.
WHAT WE NEED FROM YOU
To succeed in this role, you will need:
- A positive attitude, a strong work ethic and pride in delivering high standards.
- A keen eye for detail and the ability to spot the little things others might miss.
- Previous housekeeping or cleaning experience would be great, but isn't essential as training can be provided.
- Good time management skills and the ability to work efficiently without compromising quality.
- A reliable team player who is happy to support colleagues when needed.
- A friendly and professional approach when interacting with guests.
- Flexibility to work weekends and bank holidays as required.
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.
Housekeeping Team Member in Plymouth employer: The Duke of Cornwall
The Duke of Cornwall Hotel offers a unique opportunity to be part of a historic establishment in Plymouth, where you can contribute to creating memorable guest experiences. With a focus on employee growth and a supportive work culture, we provide comprehensive training and development opportunities, ensuring that our team members thrive in their roles. Join us as we relaunch this iconic hotel and enjoy the benefits of working in a vibrant environment that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Team Member in Plymouth
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Duke of Cornwall. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Duke of Cornwall
Don't be shy about reaching out to The Duke of Cornwall directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Housekeeping Team Member in Plymouth
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Duke of Cornwall and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Duke of Cornwall
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
