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- Tasks: Manage patient records and assist with appointments in a dynamic healthcare environment.
- Company: Join the Dudley Group NHS Foundation Trust, committed to equality and inclusion.
- Benefits: Flexible hours, competitive pay, and opportunities for professional growth.
- Why this job: Make a difference in patient care while gaining valuable experience in healthcare.
- Qualifications: GCSE Maths and English, clerical experience preferred, and good IT skills.
- Other info: Work across multiple sites with a supportive team and diverse community.
The predicted salary is between 24000 - 36000 £ per year.
Overview
We are recruiting Health Records Clerk for 4.73 WTE, 37.5 hours per week, fixed term 12 months. The post is part-time up to full-time within the Health Records Service Department. The department is open 7 days a week from 06:00 to 18:30; hours are flexible with rotational cover for late shifts, weekends and Bank Holidays.
Responsibilities
- Provide patient case notes for appointments within the Trust, including emergency and elective appointments.
- Be trained in the Medical Records main warehouse library, including picking and filing patient case notes.
- Upon completion of warehouse training (approx. 6 months), undertake reception desk duties within the Trust as the first point of contact for patients attending their appointments, ensuring all demographic details are correct on the PAS system.
Requirements & Qualifications
- GCSE Maths and English Language Grade C (or equivalent).
- Previous clerical/admin experience welcome.
- Experience with Microsoft IT systems; good organisational skills; ability to work in a demanding/heavy lifting warehouse environment (essential).
- Role involves working across four sites within Dudley Group NHS Foundation Trust: Library Warehouse, Russells Hall Hospital, Corbett Hospital and Guest Hospital.
- Driving licence holders (21+ years) will be added to the driving rota for delivery of urgent and elective casenotes; a vehicle is supplied for this purpose.
Additional Information
The post is hosted by the Dudley Group NHS Foundation Trust with potential flexible cross-site working across four partner Trusts (Black Country Provider Collaborative). Applications from UK or RoI nationals and non-nationals requiring sponsorship will be considered in line with eligibility. This role may involve travel between sites and occasional weekend work as part of the shift pattern.
Equality & Inclusion
The Trust is committed to equal opportunities and inclusion. We encourage applications from diverse communities and welcome applicants who meet the minimum essential criteria. We will interview all candidates with a disability who meet the minimum criteria and support reasonable adjustments. We will promote inclusive practice and monitor equality across the workforce.
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Health Records Clerk employer: The Dudley Group NHS Foundation Trust
Contact Detail:
The Dudley Group NHS Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Health Records Clerk
✨Tip Number 1
Get to know the Trust! Research the Dudley Group NHS Foundation Trust and its values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the role and the work culture, which can give you an edge when it comes to interviews.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to health records and patient care. Role-play with a friend or use online resources to boost your confidence before the big day.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s the best way to ensure your application gets seen by the right people and shows your commitment to joining us.
We think you need these skills to ace Health Records Clerk
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the Health Records Clerk role. We want to see how your previous clerical or admin experience can shine in this position!
Showcase Your IT Skills: Since experience with Microsoft IT systems is essential, don’t forget to mention any specific software you’re familiar with. We love seeing candidates who are tech-savvy and ready to tackle the demands of the job!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your qualifications and experiences are easy to read and understand.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at The Dudley Group NHS Foundation Trust
✨Know Your Role
Make sure you understand the responsibilities of a Health Records Clerk. Familiarise yourself with the tasks mentioned in the job description, like managing patient case notes and working across different sites. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Brush Up on Your IT Skills
Since experience with Microsoft IT systems is essential, take some time to refresh your skills. Practice using relevant software and be ready to discuss how you've used technology in previous roles. This will demonstrate your capability to handle the clerical aspects of the job effectively.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific situations, especially in a busy environment. Think of examples from your past experiences where you successfully managed multiple tasks or dealt with challenging situations. This will showcase your organisational skills and ability to work under pressure.
✨Show Your Flexibility
The role requires flexibility in working hours and locations, so be prepared to discuss your availability. Highlight any previous experience you have with shift work or adapting to changing schedules. This will reassure the interviewers that you're ready to meet the demands of the position.