At a Glance
- Tasks: Lead and inspire a team to deliver exceptional guest experiences in a vibrant pub environment.
- Company: The Duchess of Kensington, a stylish pub in the heart of London.
- Benefits: Competitive salary, bonuses, employee discounts, and comprehensive training.
- Other info: Join a growing company with a warm, family-like culture and clear career progression.
- Why this job: Own your venue's performance and make impactful decisions in a buzzing location.
- Qualifications: Minimum 2 years as a General Manager with strong leadership and communication skills.
The predicted salary is between 36000 - 60000 € per year.
The Duchess of Kensington is an elegant pub located in the heart of Kensington, a stone's throw from the Royal Albert Hall. Offering breakfast and a menu of elevated pub classics, strong passing trade and the draw of nearby landmarks. Expect a fast-paced all-day trade with a high food mix giving way to wet led evening in Kensington's newest and most stylish pub.
The Role: As General Manager, you will own every facet of the venue's performance. You'll be empowered to run the site as if it were your own business, with commercial acumen and fearless leadership. Lead, train, and inspire a team to consistently deliver exceptional guest experiences. Create a buzz of vibrant energy, warmth, and fun for guests and staff alike. You'll also have the chance to train, develop, and progress your career as the company continues to grow.
What we're Looking For:
- Put your heart on your sleeve: take ownership, be bold, and run the business as if it's your own
- Stay cool under pressure—calm, composed, and unflappable
- Drop the ego at the door and get things done
- Minimum 2 years' experience as a General Manager
- Deep knowledge of premium gastropub food & drink businesses
- Experience running high volume sites is beneficial
- Strong communication and organisational skills; approachable leadership
- Superb customer and floor service skills
- Solid financials, operations, and customer-satisfaction know-how
- Entrepreneurial flair and a genuine passion for people development
- Love to train, mentor, and grow a high-performing team
- Personal License holder is a plus
What's In It For You:
- Competitive salary up to £50,000 (plus generous Bonus and Super Bonus schemes you can influence)
- Comprehensive training and ongoing development to accelerate your career
- Clear path for progression with regular openings and opportunities to step up
- Employee discounts across all our pubs, bars and restaurants
- Strategic autonomy: make meaningful decisions, own your results, be fearless
- Continuous team trips, management incentives, and socials in a warm, family-like culture
- 28 days' holiday
- Free meals during shifts
- Employee Assistance Programme via Licence Trade Charity
- Lucrative referral scheme: earn up to £1,000 per successful referral
- Birthday day off on us
- Cycle-to-work scheme
- Enhanced maternity/paternity/adoption pay
- Workplace nursery benefit
- Length-of-service recognition rewards
Join a reputable company who's growing and been recognised in the Sunday Times Top 100 Companies. Ready to lead a standout, quality-focused venue in a buzzing London enclave? If you're bold, people-centric, and commercial with a passion for exceptional food and drink, we'd love to meet you.
General Manager in London employer: The Duchess of Kensington
The Duchess of Kensington offers an exceptional work environment where you can truly make your mark as a General Manager. With a competitive salary, generous bonuses, and a strong focus on employee development, you'll thrive in a vibrant, family-like culture that values your contributions. Located in the heart of Kensington, this is not just a job; it's an opportunity to lead a stylish venue while enjoying numerous perks and a clear path for career progression.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend local events, join relevant groups on social media, and don’t be shy to reach out to current employees at places you’re interested in. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get the chance for an interview or even an informal chat, let your passion for hospitality shine through. Share your experiences and how you’ve made a difference in previous roles. Remember, they want someone who can create that vibrant energy and warmth!
✨Tip Number 3
Be prepared to demonstrate your skills! Think about scenarios where you’ve led a team or handled a tough situation. Be ready to discuss these during interviews, as they’ll want to see your calmness under pressure and your approach to leadership.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team. Don’t forget to follow up after applying; a little persistence can go a long way!
We think you need these skills to ace General Manager in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for the hospitality industry shine through. We want to see that you genuinely care about creating exceptional guest experiences and leading a vibrant team.
Tailor Your CV:Make sure to tailor your CV to highlight your relevant experience as a General Manager. We’re looking for specific examples of how you've successfully run high-volume sites and developed teams, so don’t hold back!
Be Authentic:Drop the formalities and be yourself in your cover letter. We appreciate authenticity, so share your personal journey and what drives you in this role. Remember, we want to get to know the real you!
Apply Through Our Website:For the best chance of success, make sure to apply through our website. It’s the easiest way for us to review your application and get you one step closer to joining our fantastic team!
How to prepare for a job interview at The Duchess of Kensington
✨Know the Venue Inside Out
Before your interview, make sure you research The Duchess of Kensington thoroughly. Familiarise yourself with their menu, the vibe of the pub, and its location. This will not only show your genuine interest but also help you discuss how you can enhance their offerings.
✨Showcase Your Leadership Style
As a General Manager, you'll need to lead a team effectively. Be prepared to share specific examples of how you've inspired and developed your team in previous roles. Highlight your approach to training and mentoring, as this is crucial for creating that vibrant energy they’re looking for.
✨Demonstrate Your Commercial Acumen
Be ready to discuss your experience with financials and operations. Prepare to talk about how you've managed budgets, increased sales, or improved customer satisfaction in high-volume settings. This will show that you can run the venue like it’s your own business.
✨Stay Calm and Composed
The role requires someone who can handle pressure with grace. Think of scenarios where you’ve successfully navigated challenges in a fast-paced environment. Share these stories to illustrate your ability to remain unflappable while ensuring exceptional guest experiences.
