At a Glance
- Tasks: Lead a vibrant pub, manage a dynamic team, and create unforgettable experiences.
- Company: Join an award-winning pub group known for its fun and progressive culture.
- Benefits: Competitive salary, bonuses, discounts, and 28 days holiday.
- Other info: Enjoy annual trips abroad and a supportive, family-like atmosphere.
- Why this job: Take ownership, make strategic decisions, and grow your career in a lively environment.
- Qualifications: Minimum 2 years as a general manager with strong leadership and communication skills.
The predicted salary is between 40000 - 50000 € per year.
Urban Pubs, Bars and Restaurants are currently recruiting for a talented and highly skilled General Manager with personality & charisma for our expanding group. With an eclectic mix of properties and new openings to suit your personality and style, this really is an exciting time to join a people focused and progressive operations led business. The Duchess of Kensington is an elegant pub located in the heart of Kensington, a stone’s throw from the Royal Albert Hall. Offering a menu of elevated pub classics, strong passing trade and the draw of nearby landmarks, expect a fast-paced all-day trade with a high food mix giving way to wet led evening in Kensington’s newest and most stylish pub.
The Role
As GM you will take full ownership of all aspects of running the venue. You will be given autonomy and run the site as if it were your own business. Being business savvy and demonstrating great commercial acumen is a must. Your team will look up to you; it's essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction. You have impeccable floor, bar and late night experience knowledge as well as late night experience. You will be given the opportunity to train, personally develop and progress your career as the company continues to grow.
What we are looking for:
- Wear your heart on your sleeve, take ownership, be bold and run the business as if it's your own
- Be cool, calm and collected, manage pressure with ease, nothing can phase you
- You’re not precious. We leave our egos at the door and help get things done
- Must have minimum 2 years’ experience as a general manager depending on the property being looked at
- Solid communication and organisational skills, be approachable
- Superb customer & floor service skills
- Excellent all-round business knowledge from financials to customer satisfaction
- An entrepreneurial flair
- Passionate about people, training, mentoring, growing a team but most importantly, loves to have fun
- Personal License holder beneficial
What's in it for me:
- A competitive salary & bonus scheme
- Training and development
- Career progression and promotion opportunities with regular new openings around the corner
- Get out and about, you automatically get discounts across all our pubs, bars and restaurants
- The opportunity to make strategic decisions within your business – take ownership and Be Fearless
- Annual team trips abroad, regular management incentives and socials – a fun, family atmosphere
- 28 days holiday
- Goes without saying, but we’ll feed you during your shift
- Employee Assistance Programme (EAP)
- Good people know good people - an awesome referral scheme
- Birthdays are for celebrating, so have the day off on us
- Cycle to work scheme
Interested in hearing more, get in touch so we can arrange to meet up and show you around.
General Manager employer: The Duchess of Kensington
Join our award-winning pub, bar, and restaurant group as a General Manager in the vibrant heart of Kensington, where you'll enjoy a dynamic work culture that prioritises people and personal growth. With competitive salaries, extensive training opportunities, and a fun, family-like atmosphere, we empower you to take ownership of your venue while enjoying perks like discounts across all locations and annual team trips abroad. This is not just a job; it's a chance to thrive in a progressive environment that values your contributions and celebrates your successes.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager
✨Tip Number 1
Network like a pro! Get out there and mingle with industry folks. Attend local events, join relevant groups on social media, and don’t be shy to reach out to people in your desired field. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, let your charisma shine through. Be genuine, share your passion for the hospitality industry, and make sure they see how you can bring that energy to their team.
✨Tip Number 3
Prepare for those interviews! Research the company, understand their values, and think about how your experience aligns with their needs. Practice common interview questions and come armed with examples of how you've successfully managed teams and improved customer satisfaction.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to connect directly with us. Let’s get you on board!
We think you need these skills to ace General Manager
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of charisma and flair into your words. Remember, we’re looking for someone who can bring energy to our team!
Tailor Your Application:Make sure to tailor your application specifically for the General Manager role. Highlight your relevant experience and skills that match what we’re looking for. This shows us that you’ve done your homework and are genuinely interested in joining our team.
Be Clear and Concise:While we love a good story, keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate straightforwardness, especially when it comes to your experience and achievements!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company and what we stand for!
How to prepare for a job interview at The Duchess of Kensington
✨Know the Venue Inside Out
Before your interview, make sure you research The Duchess of Kensington thoroughly. Familiarise yourself with their menu, atmosphere, and customer reviews. This will not only show your genuine interest but also help you discuss how you can enhance their offerings.
✨Showcase Your Leadership Style
As a General Manager, your leadership style is crucial. Be prepared to share specific examples of how you've trained and developed teams in the past. Highlight your ability to maintain high standards while fostering a fun and engaging work environment.
✨Demonstrate Business Savvy
Brush up on your financial knowledge and be ready to discuss how you've managed budgets, maximised profits, and improved customer satisfaction in previous roles. This will demonstrate that you can run the venue like it's your own business.
✨Be Yourself and Have Fun
The company values personality and charisma, so don’t be afraid to let your true self shine through during the interview. Share your passion for the hospitality industry and how you create memorable experiences for customers and staff alike.
