Catalogue Manager in South Kensington

The Catalogue Manager owns the integrity of The Drinks Club's product master data from end to end. They are accountable for ensuring every product is correctly listed, accurately priced, properly described and visually represented across Sage and the bespoke operational system, and that all supporting commercial workflows — new account set-up, stock control, promotions and supplier liaison — run cleanly off that foundation. This is a senior, hands-on role. The Catalogue Manager is the single point of accountability for catalogue quality; mistakes in this function cascade directly into pricing errors, stock discrepancies, duty issues and lost margin, so the role requires both meticulous attention to detail and the confidence to set and enforce process across the business.

Key responsibilities

• Product listings and information: Create and maintain all product records across Sage and the bespoke operational system, ensuring complete and consistent data in both — SKU, supplier code, EAN, bottle size, ABV, vintage, country/region, producer, allergens, case configuration, duty status (Under Bond / Duty Paid). Onboard new lines: gather technical sheets, tasting notes, certifications and imagery from suppliers; quality-check incoming data and upload bottle shots in the correct format before products go live. Retire and archive discontinued lines cleanly so historical reporting remains intact.
• Pricing: Maintain all cost prices, sell prices and margin structures across the catalogue, including tiered, customer-specific and special bond pricing. Process supplier price increases and currency-driven cost changes in a controlled, auditable way; match incoming supplier price lists to internal codes and resolve discrepancies. Produce and update customer-facing price lists and trade catalogues.
• Promotions and deals: Set up promotional pricing, multi-buys, mixed-case deals and seasonal offers across both systems, managing start/end dates so stale deals don't linger. Ensure promotional mechanics are correctly reflected on customer-facing materials and track uptake to feed insights back to the commercial team.
• Sales ledger and purchase ledger account set-up: Set up new sales ledger (customer) accounts in Sage — trading terms, credit limits, delivery details, licensing where required, and any customer-specific pricing or product restrictions. Set up new purchase ledger (supplier) accounts in Sage with correct payment terms, currency, supplier codes and remittance details. Maintain account records as customers and suppliers evolve (terms, addresses, contacts, closures), working closely with finance to stay aligned with credit policy.
• Stock control: Maintain accurate stock data across the catalogue including bond status and warehouse location; investigate and resolve discrepancies with the warehouse team. Ensure new stock arrivals are correctly booked in against the right SKUs at the correct cost, and support periodic stocktakes and reconciliations. Flag slow-moving, short-dated or at-risk stock to the commercial team.
• Process, systems and continuous improvement: Act as the in-house expert on the bespoke operational system; work with the system owner on enhancements, bug fixes and new functionality affecting catalogue data. Document and continuously improve catalogue, pricing and account set-up procedures, and train colleagues across sales, finance and warehouse on correct catalogue use and data discipline.

Person specification

Essential:

• Proven experience in a catalogue, product data or PIM-type role, ideally at supervisor or manager level.
• Strong working knowledge of Sage, including customer and supplier account set-up.
• Advanced Excel: lookups, pivot tables, conditional logic; comfortable working with large datasets and reconciling data across multiple systems.
• Obsessive attention to detail and a methodical, process-driven mindset.
• Confident communicator who can chase suppliers tactfully but persistently, and push back internally to protect data quality.
• Able to work independently, prioritise effectively and meet deadlines without close supervision.

Highly desirable:

• Experience in the UK drinks trade (wine, spirits, beer) with working knowledge of Under Bond vs Duty Paid, bonded warehouse operations and UK alcohol duty.
• Experience working with a bespoke or in-house ERP/operational system alongside an off-the-shelf accounting platform.
• Experience setting up and managing promotional mechanics in a trade or wholesale environment.
• Familiarity with UK and EU labelling, allergen and excise compliance requirements.

Nice to have:

• Power Query, basic SQL or other data-handling tooling beyond Excel.
• Line management experience.