Data Protection Support Officer
Data Protection Support Officer

Data Protection Support Officer

Ipswich Full-Time 24000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support data protection requests and manage client portfolios with professionalism.
  • Company: Join The DPO Centre, a leading data protection consultancy with a global presence.
  • Benefits: Enjoy hybrid working, 25 days annual leave, and wellbeing schemes.
  • Why this job: Be part of a dynamic team that values growth, innovation, and social impact.
  • Qualifications: Knowledge of data protection laws and experience with DSAR requests are essential.
  • Other info: Opportunities for career advancement and a vibrant team culture await you.

The predicted salary is between 24000 - 42000 £ per year.

The DPO Centre is a service business looking to recruit proactive, motivated, enthusiastic, customer-driven, commercially aware team players who can demonstrate a passion for their work and align with our core values and culture.

We require a Data Protection Support Officer to support our continued growth. The ideal candidate will demonstrate excellent communication and organisational skills, with the ability to prioritise workloads and work in a structured manner. You will be responsible for ensuring that responses to data subject requests and other data protection enquiries through the advice line are timely, accurate, and thorough, meeting our clients' needs and ensuring compliance with applicable legislation.

In this role, you will manage a portfolio of clients, navigating conflicting client needs diplomatically while maintaining confidentiality and professionalism. Your work will involve assisting with Data Subject Access Requests (DSARs), School Audits, Records of Processing Activities (RoPAs), Data Protection Impact Assessments (DPIAs), and other related tasks. Each project will be supported by an experienced Data Protection Officer from our team, providing learning and development opportunities.

We seek candidates who value attention to detail and consistently deliver high-quality work within agreed timescales. You must have the capacity to work independently but also be confident enough to escalate concerns when appropriate. This role is based in our Ipswich office, with a balance of hybrid working.

Successful candidates will be proactive and capable of managing a diverse range of data protection responsibilities while contributing to the continued success and growth of The DPO Centre.

DUTIES AND RESPONSIBILITIES
  • Supporting the full life cycle of DSAR requests
  • Informing and advising organisations of their obligations
  • Ensuring all assigned DSARs are completed within agreed timeframes
  • Applying appropriate redactions/exemptions as outlined in the Data Protection Act
  • Managing client expectations and liaising with third parties like the ICO (supported by a DPO where required)
  • Managing and maintaining a DSAR log
  • Producing reports and information summaries on completed DSARs
  • Keeping up to date with changes in data protection law and regulations
  • Actively contributing to building the overall knowledge base of the DPO Centre’s team
  • Supporting the development of DPO Centre’s internal processes to streamline service delivery
  • Working with an ever more prestigious portfolio of clients
  • Developing sector-specific expertise and becoming an expert in the field
  • Opportunities for career advancement (Data Protection Officer > Team leadership > Senior Management)
SKILLS AND EXPERIENCE

Education and experience

  • Knowledge and experience of fulfilling DSAR requests
  • Ideally, a data protection qualification or experience in the sector.

Personal

  • Ability to work independently yet also be a strong team player
  • Excellent communication (verbal and written) and interpersonal skills
  • Ability to maintain a high degree of confidentiality, trust, and credibility
  • Calm, controlled, and resilient demeanour
  • A commercial attitude towards time management
  • Capable of dealing with complex issues using problem-solving skills
  • Highly responsive with a can-do attitude and flexible working style
  • Proven ability to deliver at pace and manage a quality service

Required skills

  • A solid knowledge of the UK GDPR and Data Protection Act 2018
  • Extensive experience dealing with the full lifecycle of SAR requests.
  • An ability to think logically and strategically.
  • Attention to detail and analytical skills
  • Sufficient commercial awareness to understand, manage, and navigate client expectations
  • Project management skills to successfully manage and prioritise multiple DSARs
  • Excellent communicator with the ability to deliver a clear message to a variety of audiences
  • Ability to excel under pressure when working to tight deadlines

Desired Skills

  • Knowledge of video editing and document redaction tools
  • Written and spoken EU language skills
  • Sector-specific knowledge e.g. FOI, DSPT, FSA etc
  • Negotiation skills to ensure the most appropriate course of action is taken
COMPENSATION & BENEFITS

£30,000+ per annum, depending on experience. 25 days annual leave + Length of service accrual Wellbeing and Electric Vehicle schemes Holiday Buy Scheme Group Death in Service Company Maternity and Paternity Pay

Further details on The DPO Centre and our existing team can be found at www.dpocentre.com

ABOUT US

The DPO Centre group is a multi-national data protection compliance consultancy formed in the UK in 2017. We have provided outsourced Data Protection Officers (DPOs), privacy consultancy services, and GDPR Representatives to over 1000 organisations globally. The DPO Centre Canada Inc. is the most recent addition to The DPO Centre group of companies, which also consists of The DPO Centre Ltd in the UK, The DPO Centre Europe Ltd in Dublin, and The DPO Centre Netherlands B.V in Amsterdam, together with a network of representation offices throughout the 27 EU Member States.

Fundamental to The DPO Centre’s culture is our #OneTeam philosophy: ‘To inspire and develop one remarkable team that delivers the extraordinary’. Contact with other members of our various teams will be frequent, as will the opportunities for team social activities. Our mission is to nurture talent and empower individuals. We believe in constantly improving our processes and the best practice framework we employ with our clients. Sharing knowledge and experiences is a vital part of our culture and ensures you will quickly become part of our motivated, sociable, and connected team.

OUR PEOPLE

Within The DPO Centre family, we have bakers, skaters, bike riders, walkers, avid readers, ultra-runners, budding photographers, musicians, and keen travellers. Our team comes from all corners of the world, including New Zealand, Poland, Mauritius, Mexico, and South Africa to name but a few.

WHY JOIN THE TEAM?

Our offer to you is the opportunity to work in a dynamic and varied role within a structured team of like-minded and motivated professionals. The data privacy industry is rapidly evolving, so this role will involve working on projects that encourage continuous professional growth and innovation. We are committed to empowering everyone in our #ONETEAM with the knowledge and opportunities to positively impact attitudes, behaviours, and legislation for the benefit of future generations.

HOW TO APPLY

Click the Apply Now button at the top or bottom of this page. Click here to view our Recruitment Candidate Privacy Notice.

Data Protection Support Officer employer: The DPO Centre Ltd

The DPO Centre is an exceptional employer that fosters a vibrant and inclusive work culture, where team members are encouraged to grow and develop their skills in the dynamic field of data protection. With a commitment to employee wellbeing, generous benefits including 25 days of annual leave, and opportunities for career advancement, you will thrive in a supportive environment that values collaboration and innovation. Located in Ipswich, our hybrid working model allows for flexibility while being part of a diverse team that shares a passion for delivering extraordinary results.
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Contact Detail:

The DPO Centre Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Data Protection Support Officer

✨Tip Number 1

Familiarise yourself with the UK GDPR and Data Protection Act 2018. Understanding these regulations will not only help you in interviews but also demonstrate your commitment to the role and the importance of data protection.

✨Tip Number 2

Network with professionals in the data protection field. Attend relevant webinars or local meetups to connect with others who work in this area. This can provide insights into the role and may even lead to referrals.

✨Tip Number 3

Prepare to discuss real-life scenarios involving Data Subject Access Requests (DSARs). Being able to articulate how you've handled similar situations in the past will showcase your practical experience and problem-solving skills.

✨Tip Number 4

Showcase your communication skills by practising how to explain complex data protection concepts in simple terms. This is crucial for managing client expectations and liaising with third parties effectively.

We think you need these skills to ace Data Protection Support Officer

Knowledge of UK GDPR and Data Protection Act 2018
Experience in fulfilling Data Subject Access Requests (DSARs)
Excellent verbal and written communication skills
Strong interpersonal skills
Attention to detail and analytical skills
Project management skills
Ability to manage client expectations
Problem-solving skills
Ability to work independently and as part of a team
Commercial awareness
Ability to maintain confidentiality and trust
Calm and resilient demeanour under pressure
Flexibility and responsiveness
Logical and strategic thinking

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Data Protection Support Officer role. Emphasise your knowledge of UK GDPR, DSAR requests, and any data protection qualifications you may have.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how your skills and experiences make you a great fit for managing client expectations and handling data protection enquiries.

Showcase Communication Skills: Since excellent communication is key for this role, ensure your application reflects your verbal and written communication abilities. Use clear and concise language, and consider including examples of how you've effectively communicated complex information in the past.

Highlight Problem-Solving Abilities: In your application, provide examples of how you've successfully navigated complex issues or managed multiple priorities. This will demonstrate your ability to handle the diverse responsibilities of the Data Protection Support Officer position.

How to prepare for a job interview at The DPO Centre Ltd

✨Show Your Knowledge of Data Protection

Make sure to brush up on your understanding of the UK GDPR and the Data Protection Act 2018. Be prepared to discuss how these laws apply to the role and share examples of how you've handled DSAR requests in the past.

✨Demonstrate Strong Communication Skills

As a Data Protection Support Officer, you'll need to communicate effectively with clients and team members. Practice articulating your thoughts clearly and concisely, and be ready to showcase your interpersonal skills during the interview.

✨Highlight Your Problem-Solving Abilities

Expect questions that assess your ability to handle complex issues. Prepare examples of past challenges you've faced in data protection and how you navigated them, demonstrating your analytical thinking and strategic approach.

✨Emphasise Teamwork and Independence

This role requires both independent work and collaboration. Be ready to discuss how you balance these aspects, providing examples of when you've successfully worked alone and when you've contributed to a team project.

Data Protection Support Officer
The DPO Centre Ltd
Location: Ipswich

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