Senior Duty Manager & Quality Assurance Leader
Senior Duty Manager & Quality Assurance Leader

Senior Duty Manager & Quality Assurance Leader

Full-Time 42000 - 84000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead daily operations and ensure top-notch guest satisfaction in a luxury hotel.
  • Company: Prestigious hotel group in Greater London known for diversity and employee satisfaction.
  • Benefits: Competitive salary, career growth opportunities, and a vibrant work culture.
  • Why this job: Make a real impact in hospitality while leading a passionate team.
  • Qualifications: Proven leadership experience in hospitality and strong operational skills.
  • Other info: Join a dynamic environment that values diversity and excellence.

The predicted salary is between 42000 - 84000 £ per year.

A luxury hotel group in Greater London is seeking a Quality Manager to oversee daily operations and ensure guest satisfaction. This senior leadership role involves managing a team of Duty Managers, maintaining brand standards, and adhering to health and safety regulations.

The ideal candidate will have strong operational leadership capabilities and a proven track record in the hospitality industry. Join a company recognized for its commitment to diversity and employee satisfaction.

Senior Duty Manager & Quality Assurance Leader employer: The Doyle Collection

As a leading luxury hotel group in Greater London, we pride ourselves on fostering a vibrant work culture that values diversity and employee satisfaction. Our commitment to professional development ensures that team members have ample opportunities for growth and advancement, while our focus on maintaining high standards of service creates a rewarding environment for those passionate about hospitality. Join us to be part of a dynamic team dedicated to delivering exceptional guest experiences.
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Contact Detail:

The Doyle Collection Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Duty Manager & Quality Assurance Leader

✨Tip Number 1

Network like a pro! Reach out to industry contacts and attend hospitality events. We all know that sometimes it’s not just what you know, but who you know that can land you that dream role.

✨Tip Number 2

Prepare for interviews by researching the company culture and values. We want to show them that you’re not just a fit for the role, but also for their team. Tailor your answers to reflect their commitment to diversity and employee satisfaction.

✨Tip Number 3

Showcase your leadership skills! During interviews, share specific examples of how you’ve successfully managed teams and improved guest satisfaction in previous roles. We need to demonstrate that you can maintain brand standards and adhere to health and safety regulations.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace Senior Duty Manager & Quality Assurance Leader

Operational Leadership
Team Management
Guest Satisfaction
Brand Standards Maintenance
Health and Safety Regulations
Hospitality Industry Experience
Diversity Commitment
Employee Satisfaction

Some tips for your application 🫡

Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your commitment to guest satisfaction and how you've gone above and beyond in previous roles.

Highlight Leadership Experience: As a Senior Duty Manager, you'll need to demonstrate strong leadership skills. Make sure to include examples of how you've successfully managed teams, resolved conflicts, and maintained high standards in your past positions.

Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Use keywords from the posting to show that you understand what we’re looking for in a Quality Manager.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the hiring process!

How to prepare for a job interview at The Doyle Collection

✨Know the Brand Inside Out

Before your interview, dive deep into the hotel group's values, mission, and recent achievements. Understanding their commitment to diversity and employee satisfaction will help you align your answers with their ethos.

✨Showcase Your Leadership Skills

Prepare specific examples from your past experiences where you've successfully led a team or improved guest satisfaction. Highlighting your operational leadership capabilities will demonstrate that you're the right fit for this senior role.

✨Familiarise Yourself with Health and Safety Regulations

Brush up on relevant health and safety regulations in the hospitality industry. Being able to discuss how you’ve implemented these standards in previous roles will show your expertise and commitment to maintaining brand standards.

✨Ask Insightful Questions

Prepare thoughtful questions about the hotel's approach to quality assurance and team management. This not only shows your interest in the role but also gives you a chance to assess if the company culture aligns with your values.

Senior Duty Manager & Quality Assurance Leader
The Doyle Collection
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