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- Tasks: Lead hotel operations, ensuring top-notch service and guest satisfaction every day.
- Company: Join a leading hotel brand known for excellence and innovation.
- Benefits: Attractive salary, health benefits, and opportunities for career advancement.
- Why this job: Make a real difference in guest experiences while leading a dynamic team.
- Qualifications: Proven leadership skills and experience in hospitality management.
- Other info: Fast-paced environment with a focus on safety and quality.
The predicted salary is between 36000 - 60000 £ per year.
The Quality Manager is a senior operational leader responsible for overseeing daily hotel operations during duty periods, ensuring seamless service delivery, guest satisfaction, and safety at all times. This role performs regular Duty Manager shifts, while also providing leadership and oversight to the Duty Manager team, holding direct responsibility for security operations, CCTV oversight, and supporting Health.
Quality Manager employer: The Doyle Collection
Contact Detail:
The Doyle Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Quality Manager role. You never know who might have the inside scoop on an opening!
✨Tip Number 2
Prepare for those interviews by practising common questions related to quality management and hotel operations. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 3
Showcase your leadership skills! When you get the chance to chat with potential employers, highlight your experience in overseeing teams and ensuring guest satisfaction. They want to see that you can lead effectively!
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to find and apply for Quality Manager positions. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Quality Manager
Some tips for your application 🫡
Show Your Leadership Skills: As a Quality Manager, we want to see how you lead and inspire teams. Share examples from your past experiences where you've successfully managed operations or improved service delivery. This will help us understand your approach to leadership.
Highlight Your Attention to Detail: In this role, attention to detail is key! Make sure to mention any specific processes or systems you've implemented that enhanced quality and safety. We love candidates who can demonstrate their commitment to excellence.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the skills and experiences that align with our job description. This shows us you’re genuinely interested in the role and understand what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved!
How to prepare for a job interview at The Doyle Collection
✨Know Your Quality Standards
Familiarise yourself with the quality standards and protocols specific to the hospitality industry. Be ready to discuss how you’ve implemented these in past roles, and think of examples where you’ve improved service delivery or guest satisfaction.
✨Showcase Leadership Skills
As a Quality Manager, you'll be leading a team. Prepare to share your leadership style and experiences. Think about times when you’ve successfully motivated a team or resolved conflicts, and be ready to explain how you would apply those skills in this role.
✨Understand Safety Protocols
Safety is paramount in hotel operations. Brush up on relevant safety regulations and protocols. Be prepared to discuss how you’ve ensured safety in previous positions, especially regarding security operations and emergency procedures.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare insightful questions about the hotel's operations, team dynamics, and expectations for the Quality Manager role. This shows your genuine interest and helps you assess if the company is the right fit for you.
