At a Glance
- Tasks: Lead the Front Office team and ensure guest safety during night shifts.
- Company: The Bloomsbury, a luxury hotel in central London with a warm culture.
- Benefits: 25 days holiday, service charge, free meals, and discounts at our hotels.
- Other info: Enjoy regular team events and a supportive work environment.
- Why this job: Join a winning team and create memorable experiences for guests every night.
- Qualifications: Experience in luxury hotel front office and attention to detail.
The predicted salary is between 30000 - 40000 € per year.
As the Night Manager of The Bloomsbury, you will be responsible for the safety and security of our guests overnight and lead the Front Office team during this time. You will be warm and welcoming, providing the guest with an efficient and courteous welcome and departure, whilst also working behind the scenes to oversee the completion of nightly reports and prepare for the next day arrivals. Experience with LQA and Forbes service standards would be preferred. The ideal candidate will be working in a similar role within the luxury hotel Front Office department. Attention to detail, accuracy and a drive to deliver a memorable guest experience will be key to your success.
The Perks of working for The Bloomsbury Hotel:
- Holiday allowance increasing with length of service up to 25 days
- Service charge on top of your salary, paid monthly
- Free meals on duty
- 50% discount when dining with The Doyle Collection
- Discounted rates when staying in our hotels
- Training dedicated to personal development
- Cycle to work scheme
- Discounts in selected stores and online shops
- Life Insurance and Company Pension
- Complimentary uniform and dry cleaning
- One paid volunteering day per year
- Free access to the Employee Assistance Programme
- Hotel Incentives and rewards
- Staff summer parties, Christmas parties and regular team get togethers
- Refer a Friend bonus scheme
The Bloomsbury, London is located in central London just minutes away from The British Museum, Theatreland, Soho and the designer boutiques and markets of Covent Garden. The Bloomsbury hotel sits at the heart of the historic and vibrant 18th century Bloomsbury. The Bloomsbury is the proud winner of 'Best Urban Hotel' in the 2017 Condé Nast Johansen's UK and Ireland Awards for Excellence.
The Doyle Collection is a carefully curated collection of eight Irish family-owned luxury and urban hotels located centrally in London, Dublin, Washington DC, Cork and Bristol. What binds our hotels together is the Doyle service ethos - a real warmth and thoughtfulness. We are proud to say that The Doyle Collection has maintained its listing as one of the 'Best Large Workplaces' with Great Places to Work since 2017. This accolade means that our people are part of a culture of continuous improvement, working for leaders who are committed to the working environment.
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. Inclusion and diversity are key to us. At The Doyle Collection, where everyone is valued, and everyone is treated with fairness and respect. All our team members have the opportunity to thrive with an equal opportunities employer.
Night Manager employer: The Doyle Collection
The Bloomsbury Hotel is an exceptional employer, offering a warm and inclusive work culture that prioritises employee growth and development. With generous benefits such as increasing holiday allowance, service charge, and opportunities for personal development, team members enjoy a supportive environment in the heart of vibrant London. Join us to be part of a celebrated team that values your contributions and fosters a sense of belonging.
StudySmarter Expert Advice🤫
We think this is how you could land Night Manager
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at The Bloomsbury or similar hotels. A friendly chat can lead to insider tips and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on LQA and Forbes service standards. Show us you know your stuff and how you can bring that luxury experience to our guests!
✨Tip Number 3
Practice your warm and welcoming approach! Role-play with a friend to nail that first impression. Remember, as Night Manager, you’ll be the face of The Bloomsbury during the night shift.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team!
We think you need these skills to ace Night Manager
Some tips for your application 🫡
Show Your Warmth:As a Night Manager, you'll need to be warm and welcoming. Make sure your application reflects your personality! Use friendly language and share experiences that highlight your ability to create a positive atmosphere for guests.
Highlight Relevant Experience:If you've worked in a similar role within the luxury hotel Front Office department, shout about it! Mention specific duties and achievements that align with the job description, especially any experience with LQA and Forbes service standards.
Attention to Detail is Key:We love candidates who pay attention to detail. Double-check your application for typos and ensure all information is accurate. This shows us you care about delivering a memorable guest experience right from the start!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and helps us get to know you better!
How to prepare for a job interview at The Doyle Collection
✨Know Your Stuff
Familiarise yourself with The Bloomsbury's values and service standards, especially LQA and Forbes. This shows you’re not just interested in the role but also in how to uphold their reputation for excellence.
✨Showcase Your Warmth
As a Night Manager, your ability to create a welcoming atmosphere is crucial. Prepare examples of how you've provided exceptional guest experiences in previous roles, highlighting your warm and courteous approach.
✨Attention to Detail is Key
Be ready to discuss how you ensure accuracy in nightly reports and guest interactions. Share specific instances where your attention to detail made a difference, as this aligns perfectly with what they’re looking for.
✨Ask Thoughtful Questions
Prepare questions that reflect your interest in the role and the hotel’s culture. Inquire about team dynamics or how they maintain their 'Best Large Workplaces' status. This shows you’re genuinely invested in being part of their team.
