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- Tasks: Manage luxury hotel reservations and create unforgettable guest experiences.
- Company: Renowned hotel group with a passionate hospitality team.
- Benefits: Attractive perks, service charge, holidays, and training opportunities.
- Why this job: Join a vibrant team in the heart of London and elevate guest experiences.
- Qualifications: Previous experience in hospitality and excellent communication skills.
- Other info: Fantastic career growth opportunities in a dynamic environment.
The predicted salary is between 36000 - 60000 £ per year.
A renowned hotel group in the UK is seeking a Cluster Reservations Agent to join a passionate hospitality team. This role involves acting as an ambassador and managing bedroom reservations for a collection of luxury hotels.
The ideal candidate will possess prior experience in similar positions and exceptional communication abilities.
The role offers a range of attractive perks, including service charge, holidays, and training opportunities, making it a fantastic career choice in the heart of London.
Hotel Guest Experience Reservations Specialist employer: The Doyle Collection
Contact Detail:
The Doyle Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Guest Experience Reservations Specialist
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those working in luxury hotels. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for guest experience shine through. Share stories that highlight your communication skills and how you've made guests feel special in the past.
✨Tip Number 3
Research the hotel group! Knowing their values and what makes them unique will help you tailor your approach. Plus, it shows you're genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles like the Cluster Reservations Agent. Don’t miss out on the chance to join a fantastic hospitality team!
We think you need these skills to ace Hotel Guest Experience Reservations Specialist
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. We want to see how your enthusiasm aligns with our mission to provide exceptional guest experiences.
Highlight Relevant Experience: Make sure to showcase any previous roles you've had in reservations or customer service. We’re looking for candidates who can demonstrate their skills and how they relate to managing luxury hotel bookings.
Communicate Clearly and Confidently: Since this role requires exceptional communication skills, ensure your application is clear and well-structured. We appreciate a friendly tone that reflects your personality while maintaining professionalism.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your details and get you one step closer to joining our fantastic team!
How to prepare for a job interview at The Doyle Collection
✨Know Your Stuff
Before the interview, make sure you research the hotel group thoroughly. Understand their values, the luxury hotels they manage, and what sets them apart in the hospitality industry. This knowledge will help you demonstrate your genuine interest and show that you're ready to be an ambassador for their brand.
✨Show Off Your Communication Skills
As a Cluster Reservations Agent, exceptional communication is key. Prepare to showcase your ability to handle guest inquiries and reservations smoothly. Practise common scenarios you might face during the role, and think about how you would respond to ensure a positive guest experience.
✨Dress to Impress
First impressions matter, especially in the hospitality industry. Dress smartly and professionally for your interview. Aim for a polished look that reflects the luxury nature of the hotels you'll be representing. It shows that you take the opportunity seriously and understand the importance of presentation.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the team culture, training opportunities, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
