At a Glance
- Tasks: Handle customer enquiries and provide excellent service while managing orders and complaints.
- Company: Join a dynamic team in Bishops Stortford with a focus on customer satisfaction.
- Benefits: Gain valuable experience in a supportive environment with opportunities for growth.
- Other info: Ideal for self-motivated individuals who thrive in a collaborative setting.
- Why this job: Be the voice of the company and make a real difference in customer experiences.
- Qualifications: Experience in customer service and strong Microsoft Office skills are essential.
The predicted salary is between 28309 - 34599 £ per year.
Exciting news! I have the most amazing job based in Bishops Stortford working for a very good client of ours and it could be yours!
- Handle customer enquiries via telephone and email
- Be thorough and clear in all communication
- Provide excellent customer service
- Manage order entry
- Raise and manage customer complaints throughout the whole resolution process
- Manage and carry out any other duties as assigned
- Solve problems through investigation and research
- Process customer orders
- Liaise between the customer and the customer service team for deliveries and orders
- Cooperate with the sales team and sales coordinators to assist with pricing and order related enquiries
The ideal candidate will have the following skills and attributes:
- Must have experience in Customer Service
- Must have strong skills in Microsoft Office
- Be self-motivated with a positive attitude
- Be customer-oriented
- Able to work independently and as a team player
- Willing to work on continuous improvement personally and within the customer service team
- Exhibit excellent communication skills
- Pay attention to detail
- Be thorough and clear in their communication
- Have good time management with the ability to meet deadlines
Sales Co-Ordinator employer: The Dove Partnership
Join a well-established team in the hospitality sector where your leadership will shine and your contributions are valued. Our company fosters a supportive work culture that prioritises employee growth, offering training and development opportunities to enhance your skills. Located in a vibrant area, we provide a dynamic environment that encourages collaboration and innovation, making it an excellent place for those seeking meaningful and rewarding employment.
We think you need these skills to ace Sales Co-Ordinator
Communication Skills
Problem-Solving Skills
Attention to Detail
Time Management
Adaptability
Ability to Work Independently
Interpersonal Skills
