At a Glance
- Tasks: Be the friendly voice for customers, handling enquiries via phone, email, and live chat.
- Company: Join a rapidly growing company with a vibrant team culture.
- Benefits: Enjoy a Monday to Friday schedule with opportunities for growth.
- Other info: Perfect for those who thrive in fast-paced environments and love teamwork.
- Why this job: Make a real difference by enhancing customer satisfaction and brand reputation.
- Qualifications: Strong communication skills and a proactive problem-solving mindset are essential.
The predicted salary is between 22000 - 28000 £ per year.
Fantastic opportunity to join a company who are going from strength to strength!!
My clients are on the look out for someone who is used to working in a busy, fast paced environment, comfortable working to deadlines and in a team environment!
The Role Our client continues to grow across all social media platforms which is super exciting.
Maintain high levels of customer satisfaction.
Acting as the first point of contact for customer enquiries via telephone, email, and live chat .
Protect and enhance the company’s online reputation.
Deliver a consistent, positive brand experience for every customer.
Confident communicator with excellent written and verbal skills.
Strong problem-solving ability and a proactive mindset.
Calm, professional, and customer-focused approach.
Good organisational skills and attention to detail.
Comfortable using office software and customer service tools (CRM experience is a bonus).
A team player who enjoys collaborating with others.
Providing clear, professional, and empathetic responses to customer queries.
This role is Monday-Friday!
To hear more do not delay contact the Dove today! ...
Customer Service Advisor in Essex employer: The Dove Partnership
Join a dynamic and rapidly growing company that values teamwork and customer satisfaction! As a Customer Service Advisor, you'll thrive in a supportive work culture that encourages professional development and offers opportunities for growth. With a focus on maintaining a positive brand experience, you'll be part of a team that celebrates success and fosters a collaborative environment, all while enjoying a Monday to Friday schedule.
