At a Glance
- Tasks: Manage customer service, order processing, and logistics coordination to ensure smooth office operations.
- Company: Join a well-established team in a dynamic office environment.
- Benefits: Competitive salary, supportive team culture, and opportunities for growth.
- Other info: Great chance to develop your administrative skills in a friendly atmosphere.
- Why this job: Be the backbone of the office, ensuring everything runs smoothly and efficiently.
- Qualifications: Strong communication skills and attention to detail are essential.
The predicted salary is between 27900 - 34100 £ per year.
We are seeking a proactive and detail-oriented Office Administrator to join our clients well established team.
This role is crucial to maintaining smooth office operations, with responsibilities spanning customer service, order and dispatch processing, transport supplier coordination, and administrative support.
Main Tasks and Responsibilities 1.
Customer Service Order Management Monitor and manage emails throughout the day, including processing overnight orders, responding to customer queries, and resolving delivery/order issues.
Handle incoming calls, addressing customer inquiries and liaising with internal teams to provide accurate information.
Book deliveries with customers, ensuring clear communication regarding shipment schedules. 2.
Dispatch Logistics Coordination Liaise with the warehouse and production teams to track stock levels and production timelines.
Update and maintain key operational lists, including stock lists, dispatch lists, production schedules, and business dashboards.
Follow up with suppliers and logistics providers to resolve order and delivery queries. 3.
Data Processing Reporting Accurately input and update order details, customer information, and transportation data in the system.
Generate and assist with customer reports as requested, st...
Administrator employer: The Dove Partnership
Join a well-established team in the hospitality sector where your leadership will shine and your contributions are valued. Our company fosters a supportive work culture that prioritises employee growth, offering training and development opportunities to enhance your skills. Located in a vibrant area, we provide a dynamic environment that encourages collaboration and innovation, making it an excellent place for those seeking meaningful and rewarding employment.
